1. Becky Machon, Director

2. Where are we going wrong? Exit interviews Speak to employees Are you meeting expectations? Is the role as expected? Keep your promises – be careful what you say at interview Keep up support for employees, indefinitely

4. Plan your recruitment What are your business goals? Who do you need on board to help you achieve these goals? What do you need them to do? Be honest!

5. Aim for Win/Win Communication Keep it regular Keep it professional Keep it clear Be fair and consistent Understand before seeking to be understood

6. Motivation Autonomy – the desire to direct our own lives Mastery – the urge to get better and better at something that matters Purpose – the yearning to do what we do in the service of something larger than ourselves Self fulfilment, flexibility, money and benefits, training and development, recognition, contribution and respect

7. What do you need? Effective planning processes Recruitment and succession planning Involve your employees and communicate with them Be flexible where you can Be clear in your communications Support and develop – aim for Win/Win Effective appraisal or review process Create a vision and values statement

8. Any questions? Contact us becky@focushrs.com www.focushrs.com 01481 728824