1. Discrepancy Resolution

2. What is a Discrepancy? A discrepancy is created when the quantity entered by the user does not match the quantity the cabinet expects. A discrepancy is created when the quantity entered by the user does not match the quantity the cabinet expects. If a discrepancy is created, the cabinet will alert you at the bottom right hand corner of the screen If a discrepancy is created, the cabinet will alert you at the bottom right hand corner of the screen

4. How do I resolve a discrepancy Inventory the medication Inventory the medication This will correct the count (if needed) and will cause another discrepancy if the count is not correct. This will correct the count (if needed) and will cause another discrepancy if the count is not correct. Review Previous Transactions Review Previous Transactions Speak to prior users Speak to prior users Run Reports Run Reports Call the Narcotic room for assistance. Call the Narcotic room for assistance.

5. STEP ONE INVENTORY THE MEDICATION INVENTORY THE MEDICATION THIS ENSURES THE COUNT IS CORRECT. IF THE COUNT IS NOT CORRECT, THIS WILL CORRECT IT. THIS ENSURES THE COUNT IS CORRECT. IF THE COUNT IS NOT CORRECT, THIS WILL CORRECT IT.

12. STEP TWO REVIEW PREVIOUS ACTIVITY REVIEW PREVIOUS ACTIVITY THIS WILL ALLOW YOU TO VIEW PRIOR USERS AND TRANSACTIONS ON THE MEDICATION IN QUESTION THIS WILL ALLOW YOU TO VIEW PRIOR USERS AND TRANSACTIONS ON THE MEDICATION IN QUESTION CONSULT PRIOR USERS CONSULT PRIOR USERS THIS IS A GREAT WAY OF GAINING VALUABLE INFORMATION. THIS IS A GREAT WAY OF GAINING VALUABLE INFORMATION. IF SUFFICIENT INFORMATION IS AVAILABLE, RESOLVE THE DISCREPANCY. IF NOT, PROCEED TO STEP THREE IF SUFFICIENT INFORMATION IS AVAILABLE, RESOLVE THE DISCREPANCY. IF NOT, PROCEED TO STEP THREE

16. STEP THREE Reports are a useful tool in researching a discrepancy and can easily be generated from the cabinet. Reports are a useful tool in researching a discrepancy and can easily be generated from the cabinet. The report “Station Events by Medication” is a very pragmatic report and will provide a detailed summary of all activity on a particular medication. The report “Station Events by Medication” is a very pragmatic report and will provide a detailed summary of all activity on a particular medication.

26. RESOLVING A DISCREPANCY ALL RESEARCH HAS BEEN CONDUCTED AND A LEGITIMATE REASON FOR RESOLUTION HAS BEEN DETERMINED. ALL RESEARCH HAS BEEN CONDUCTED AND A LEGITIMATE REASON FOR RESOLUTION HAS BEEN DETERMINED.

32. IF STILL UNABLE TO RESOLVE THE DISCREPANCY. CONTACT YOUR CHARGE NURSE CONTACT YOUR CHARGE NURSE IF SUFFICIENT INFORMATION IS NOT AVAILABLE TO RESOLVE THE DISCREPANCY, CONTACT YOUR CHARGE NURSE IF SUFFICIENT INFORMATION IS NOT AVAILABLE TO RESOLVE THE DISCREPANCY, CONTACT YOUR CHARGE NURSE THE CHARGE NURSE MAY CONTACT THE NARCOTIC ROOM FOR ASSISTANCE. THE CHARGE NURSE MAY CONTACT THE NARCOTIC ROOM FOR ASSISTANCE. IF RESOLUTION IS STILL NOT POSSIBLE, AN INCIDENT REPORT WILL BE FILED. IF RESOLUTION IS STILL NOT POSSIBLE, AN INCIDENT REPORT WILL BE FILED.

33. Discrepancy Resolution Summary Inventory medication Inventory medication Review previous transactions. Review previous transactions. Speak to prior users Speak to prior users Generate appropriate reports Generate appropriate reports Contact the Charge Nurse Contact the Charge Nurse Call the Narcotic Room Staff if further assistance is needed at 20710 Call the Narcotic Room Staff if further assistance is needed at 20710