1. Partner Onboarding Training
Cloud Advantage Partner Program
Brandon J. Warren Director, Partner Channel Management – Mountain West

2. Presentation Table of Contents
Introductions
IntelePeer Snapshot
Featured Services
SIP Bundles vs MOU
Quoting & Activation
Tools & Resources

3. IntelePeer Snapshot
Who We Are

4. IntelePeer at a Glance
Unifying Enterprise Communications between People, Platforms and Places Enabling Our Customers to Achieve Real Business Results
A Central Hub for UC&C Services
Headquartered in Silicon Valley, NOC in Denver
Open platform supporting multiple UC solutions
Delivering SIP trunking since 2003
24 x 7 x 365 operations center
Customer churn rate <.5%
Services available in 50+ countries
Industry-leading security & encryption
Award Winning Innovation
Truly Unified Communications
IntelePeer has a solid business that is the foundation for expansion into a potentially explosive market.
  -- Solid Revenue-base
  -- Existing Customers
  -- Award winning Technology
  -- Established GTM channels
  -- Critical Technology Partnerships
  -- Strong Organization
IntelePeer addresses the communications and collaboration challenges of mid-market enterprises with a unique business-grade Cloud platform delivering an integrated unified communications experience, that can be accessed from any device (mobile, tablet, desktop, traditional office phone), works over any data network, provides the same rich experience for every user on IntelePeer’s platform even across geographical and organizational boundaries, and can be delivered as a fully hosted service, integrated with any existing on-premise 3rd party UC vendor equipment or as a hybrid solution combining both.
Recap key statistics. Validation through name-brand partners and customers and also awards.
FEDERATION
TECHNOLOGY
ALL-IP PLATFORM
COMPLET UC
SOLUTIONS
2014 Unified Communications Product of the Year

5. Full Communication Services on All Major Platforms
FLEXIBLE SIP TRUNKING
FLUENT® FEDERATION-AS-A-SERVICE
IN-STATE/ INTERSTATE/ INTERNATIONAL
LONG DISTANCE
DID NUMBERS
TOLL FREE NUMBERS
NUMBER PORTING (LNP)
UC HOSTED SERVICES
IntelePeer has a broad range of services you can offer to your customers with flexible packing options. As you know we have several popular bundle models which include unlimited usage. Our quick start program consists of a short cycle of 15 days for install and getting the customers up and running into production. We deliver local, Interstate, Intrastate, Toll Free and International calling. Whether your clients are looking for new or porting of DID’s both within the US or Internationally we’ve got you covered. We also offer specific options including redundant trunks, educational products such as e rate and Higher education bundles.
NEW DID FOR DOMESTIC US AND INTERNATIONAL 5

6. Qualified For Use With Industry Leading Systems
Allworx Servers
Asterisk framework, Switchvox IP PBX
IP Office, Aura 6.0 & SBC Advanced for Enterprise
Integrated with BroadSoft UC-One Federation
Cisco Unified Border Element (CUBE) and Cisco UCM
Customer Interaction Center
OCS 2007 R2, Lync 2010, Lync 2013 and Lync Online Dedicated
MiVoice Business (Mitel 3300, Mitel Border Gateway)
UNIVERGE SV8000
ShoreWare PBX, ShoreGear 90 Switches and ShoreTel IP Phones
OpenScape (Previously Siemens)

7. IntelePeer Cloud Communications Infrastructure
Chicago
Denver
Dallas
3 Voice Aggregation Centers
61 access points of presence
1,430 COs serving Ethernet over copper
99,500 buildings lit with competitive fiber
Network agnostic delivery of local access using 130+ providers
Voice Aggregation Data Centers

8. Network Deployment Options
Public IP
IntelePeer Network IP
IP-PBX
Internal Router
Internal Firewall
External Firewall
External Router
Public Internet
Dedicated IP
Private IP connection
GigE
IntelePeer Network IP
IP-PBX
Internal Router
Internal Firewall
External Firewall
External Router

9. IntelePeer Services Overview
What we Do

10. A Differentiating, Unique Market Approach
Mid-market focus  200-5,000 users enterprise & contact centers
Open environment enabling all UC vendors
Over the top & interconnected cloud services deployment
Fluent® Federation-as-a-Service:
HD B2B communications for any eco-system

11. Cloud, Hybrid or On-Premise UC
IntelePeer supports full spectrum of deployment options
CoreCloudTM
SIP Trunking
CoreCloudTM
UC Services
On-Premise
Hybrid/Mixed
Hosted
Network Deployment Options

12. CoreCloud™ SIP Trunking
Superior Connectivity to Enable Unified Communications
Redundant trunk with geographic diversity
Trunk bursting
HD Voice and Video
Industry-leading security & encryption
Unique bundles with unlimited usage
T.38 Fax Support
SIP Refer
Fluent Federation – On-net HD & zero cost calling to IntelePeer SIP customers
Trunk bursting available with User Bundle– customers are alerted at 80% of allocated usage and can provision additional call paths without charge

13. Superior Connectivity to Enable Unified Communications and Improve PBX
CoreCloud SIP vs. Traditional PRI Circuits
CoreCloud SIP vs. Other SIP Trunking Solutions
T.38 Fax
Industry-leading security & encryption
Unique bundles with unlimited usage
Redundant trunk with geographic diversity
Trunk bursting
SIP Refer
Unlimited usage
Flexible capacity
Uses existing broadband network
Industry-First Fluent Federation Extends unique value to all businesses on the IntelePeer Cloud
HD Voice
HD Video
Zero-cost on-net calling

14. CoreCloud™ UC Bundles
What’s Included?... Everything Needed for a Complete UC Solution!

15. SIP Bundles vs MOU
When to Sell What

16. Advantages of Selling Bundles vs MoU
What are advantages of selling Bundles?
Predictable monthly revenue (doesn’t vary by usage)
Pricing generally lower than the equivalent usage service
Simplifies quoting and ordering
What are advantages of selling MoU?
Addresses applications that bundles cannot
Large enterprise
Contact Center
Sales commission rates are the same for either type of service

17. Unique Solutions Packaging
SIP Trunk Offering
Per Minute
Per Port
Per User
Pay Per Usage / Per Minute Model
Simple flat rates of $.025 / minute down to sub-penny
NPA/NXX decks for high volume customers
DID - $.50 MRC / $.00 NRC
Toll-Free - $.35 MRC / $.00 NRC
E911 - $1.50 MRC + $2.50 set-up
Caller ID - $.00 MRC / $.00 NRC
CoreCloud UC Per Port Bundle
$33.95 per port (NRC & MRC included)
Unlimited IB & OB Minutes Included
Local, Toll Free, LD U.S. & Canada
10 DIDs / 10 Caller ID / 10 E911
Volume Commitments
Term & Discount (See Code Definition Below)
Annual Term 1 2 3
$0 - $499 0% 5%
10%
$500 - $1,499
13%
$1,500 - $4,999
15%
$5, ,499.99
18%
$7,500 +
20%
CoreCloud UC Per User Bundle
$7.50 per user (NRC & MRC included)
Unlimited IB & OB Minutes Included
Local, Toll Free, LD U.S. & Canada
1 DID / 1 Caller ID / 1 E911
Volume and Term Discounts Available 5%-20%

18. Quoting & Activation
Easy to Work With

19. Requesting a Customer Quote
Bundle Opportunities:
Self-Quote via MasterStream:
Request license for primary admin user :
Additional users can be set-up under this same license.
Provides real-time quotes for: SIP Bundles, Hosted UC & E-Rate
Usage Opportunities:
$.025 / minute down to sub-penny
Contact your channel director for quote

20. Planning Guidelines
The intervals listed below represent the steps required to activate service; these are recommended guideline that you can use in preparation for turn up. We strive to beat these intervals and preparing prior to these stages is key to rapid turn up success.
Setting expectations with your customers. IntelePeer is continually fine tuning our planning intervals for turn up of customer’s trunks. Service Activation starts with the MSA process. Next the trunks get order in our customer portal and the provisioning can start. Once this is completed IntelePeer and customers can complete testing. The last stage is to confirm that service is up and ready for use.

21. Service Ordering Intervals Network Activation
Our service ordering intervals will come in handy for adding services and the length of time to complete requests for trunks and features. This is a great slide to hold on to when discussing IntelePeer’s service intervals.

22. IntelePeer’s Service Promise
Quick setup and configuration Technical support available 24x7x365 Clear and accurate pricing with no hidden fees Satisfaction guarantee

23. Tools & Resources
How we Support You

24. Marketing Support & Benefits
Sales Tools
Data sheets and presentations
Sales Battlecards
Customer case studies
Incentives
SPIFs
Customer promotions
Partner Communication
Fast Track Onboarding Program
Bi-Monthly Newsletter
Weekly Updates
Partner MDF Program
Discretionary funds available

25. Your Partner Support Team
Partner Channel Director
Primary contact
Brandon Warren,
Sales Engineer
Pre-sales technical contact
Anthony Horn,
Partner Support
Training & partner development
Partner Programs
General program inquiries & marketing
Post Sales
Order activation & portal assistance –
Billing Support
Billing & invoicing inquiries
Technical Support
24/7/365 technical support
Partner Commissions
Payment inquiries & disputes

26. SPIF Details: Example:
xFactor SPIF 2.0 IntelePeer Promotion – January 1, 2015 to June 30, 2015
SPIF Details:
CoreCloud™ UC Bundles and CoreCloud Inbound, Outbound, Toll-Free and Emergency Services:
• 1 year term = 1x MRC upfront payment
• 2 year term = 2x MRC upfront payment
• 3 year term = 3x MRC upfront payment
Example:
200 User Bundle Customer
36 Month Term
Term & Volume Discount of 15%
$4, Upfront Payment

27. Questions?