1. Video Refresh & Upgrade Promotion Last updated: 21 st June 2013

2. Avaya - Restricted, Confidential and Proprietary 1 Video Refresh & Upgrade Promotion Description  Target customer: –Legacy Radvision Endpoints and MCUs –Competitor Endpoints and MCUs –Cisco/Tandberg, Polycom  Objectives –Gain market share (retain existing install base with old EOS products, displace competition) –Shift video partners to Avaya video (Vs. competing vendors) with a compelling and profitable trade-in offering that will increase their margins  Promotional discounts – various, see next slide  Start date: 10th June 2013  End date: 31st December 2013

3. Avaya - Restricted, Confidential and Proprietary 2 Video Refresh & Upgrade Promotional Discounts Purchase New: Replace / Decommission for incremental discount off: Additional Discount when buying : Legacy Radvision Competition (Inc. OEM) Additional with SW Pack OR 720p License OR 10+ Endpoints in the same SBR 1 Elite 61XX 20%25%+5% MCU: 1 Additional 5% discount apply to the Elite 61XX MCU and SW pack & license options, NOT the 10+ Endpoints Purchase New:Replace / Decommission for incremental discount off: Legacy RadvisionCompetition (Inc. OEM) XT5000 15%20% XT5000 + MCU4/9 15%20% XT5000 + SMB4/9 15%20% XT4200 10%15% XTE240 10%15% XTE240 + MCU4 15%20% XTE240 + SMB4 15%20% Endpoints:

4. Avaya - Restricted, Confidential and Proprietary 3 Promo Discounts by Material Code

5. © 2011 Avaya Inc. All rights reserved. 4 Five Simple Steps to Tag an Opportunity with the Video Refresh & Upgrade – EMEA Campaign 1 2 34 1 On your opportunity go to the Campaign influence section and click on “Add to Campaign” 2 In the next window, click on the search box 3 In the lookup window from the Search Within drop down box select “All Campaigns” 4 In the Search box enter “ *Video R&U Promotion * ” (including the * wild cards) and hit Go 5 When the search results are listed click on “Video R&U Promotion –EMEA” campaign name and Save Video R&U Promotion - EMEA 5