1. Dutch experiences and expectations Rob Uijterlinde

2. About giraffes and cows

3. What is Kingfisher about? Better services to society Colleague-to-colleague approach: practical Drops of inspiration Empowerment Spin-off to Society Political level Private sector Other levels of government

4. Mutual benefit

5. What’s in for us? Governance Legislation Water allocation: handling drought Public awareness, stakeholder participation Strategic adaptive management Cooperative governance People and organisations Change management Professionality and skills Empowerment Content Public participation, Cooperative Governance, Water allocation, scale

6. Opportunities and challenges Opportunities Enlarging our scope Improving skills Innovation

7. Experiences so far Overambitious > People, topics, timing Ups and downs > Managing expectations Practical constraints: capacity, financing WM institutions working together

8. Governance building blocks HofstraOECD Gap analysis WGC Academic panel Building blocks WGC VNG 5C framework Content layer Clear policy Knowledge and skills Information Policy Capacity Information Knowledge quality Institutional layer Organization Legislation Financing Administration Funding Institutional quality Juridical quality Economic quality Administrative organization Water law and planning Financing system Deliver on development objectives Act and commit Adapt and renew Relational layer Culture and ethics Communication and cooperation participation Objectives (motivational) Accountability Acting and interacting capacities Stakeholder participation relate to external stakeholders Achieve coherence

9. For discussion Lessons learned? Future opportunities? Removing practical obstacles What specific topics are of interest in the CMA development? Win-win of international cooperation?

10. Break away sessions (5) Questions What specific topics are of interest in the CMA development? Lessons learned? Future opportunities? Adessing practical obstacles Examples, wishes on win-win of international cooperation? Where to go? 1 group: Giraffe 4 groups behind WISA registration desks: 3 groups turn left, corridor, rooms B 29, B42, room B 1 group turns right, room A