1. Essentials of Human Communication, 7th Edition
Joseph A. DeVito Hunter College of the City University of New York
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2. Chapter Ten: Members and Leaders in Small Group Communication
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Chapter 10 Goals
Participate more effectively in small groups
Learn different kinds of small groups effectively
Participate and lead small groups by considering cultural differences
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4. Members in Small Group Communication
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Group Task Roles
“Getting the job done”
Information giver or seeker
Opinion giver or seeker
Initiator-contributor
Elaborator
Evaluator-critic
Procedural technician or recorder
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6. Group Building and Maintenance Roles
“Serving the relationship needs of the group”
Encourager or Harmonizer
Compromiser
Gatekeeper-Expediter
Standard Setter
Follower
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Individual Roles
Aggressor
Recognition Seeker
Self-Confessor
Blocker
Special Interest Pleader
Dominator
Troller—an Internet contributor
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8. Becoming a Better Team Member
Be group/team-oriented
Always keep conflict “issue-focused”
Be critically open-minded
Ensure understanding
Beware of groupthink
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9. Leaders in Small Group Communication
Leadership defined two ways: research and theory
Leadership is the process of influencing the thoughts, feelings, and behaviors of group members and establishing the direction that others follow
Leadership is the process of empowering others
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Myths
The skills of leadership are rare.
Leaders are born.
Leaders are all charismatic.
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11. Leadership Approaches
Trait Centered Leadership identifies people who have an optimal mix of personality and professional qualities
Functional Leadership is responsive to dynamic and changing situations
Transformational Leadership is characterized by leaders who possess charisma and seek to encourage and empower members
Situational Leadership is demonstrated by an individual who is able to adjust and adapt tasks to member situations, maturity, and mix.
See figure 10.1 A Model of Situational Leadership
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12. General Styles of Leadership
Laissez-faire leader
Democratic leader
Authoritarian leader
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Leadership Skills
Prepare members and start interaction
Build group cohesiveness
Maintain effective interaction
Guide through the agreed-on agenda
Ensure member satisfaction
Empower group members
Encourage ongoing evaluation and improvement
Manage conflict
Mentor
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14. Membership, Leadership and Culture
Each culture maintains its own belief system that influences group behavior
Each culture has its own rules of expected and preferred leadership
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15. Individual and Collective Orientations
Small groups differ in how they promote individual or collective concerns
It is not an “all or nothing” proposition–groups simply operate out of a preferred orientation
The question must be answered: How independent can group members be if the group is to remain interdependent?
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16. High and Low Power Distances
High-Power-Distance cultures concentrate power and influence into the hands of a few.
Low-Power-Distance cultures distribute power more evenly, so people operate and see themselves more equally.
Each approach has a significant impact on relationships, communication flow and personal style.
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End Show
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