1. www.ClickTale.com Private and Confidential www.ClickTale.com Private and Confidential www.ClickTale.com Demo of Integration with Adobe Analytics Segments September 2013

2. www.ClickTale.com Private and Confidential www.ClickTale.com Contents I.Adobe Genesis Integration – Today & Next Phase II.New Heatmap Integration III.New Session Replay Integration IV.New Form Analytics & Funnels Integration

3. www.ClickTale.com Private and Confidential www.ClickTale.com I. Adobe Genesis Integration

4. www.ClickTale.com Private and Confidential www.ClickTale.com Current Genesis Integration – One-Click Session Replay

5. www.ClickTale.com Private and Confidential www.ClickTale.com Next Phase of Genesis Integration – One-Click Heatmap

6. www.ClickTale.com Private and Confidential www.ClickTale.com II. Heatmap Integration

7. www.ClickTale.com Private and Confidential www.ClickTale.com Heatmap Editor – Select Page and Date

8. www.ClickTale.com Private and Confidential www.ClickTale.com Heatmap Editor – Select Filters

9. www.ClickTale.com Private and Confidential www.ClickTale.com Heatmap Editor – Select Adobe Analytics Filter

10. www.ClickTale.com Private and Confidential www.ClickTale.com Heatmap Instantly Generated

11. www.ClickTale.com Private and Confidential www.ClickTale.com Side-by-Side Heatmap Comparing 2 Segments

12. www.ClickTale.com Private and Confidential www.ClickTale.com III. Session Replay Integration

13. www.ClickTale.com Private and Confidential www.ClickTale.com Search for Session Replay

14. www.ClickTale.com Private and Confidential www.ClickTale.com Session Replay using Adobe Analytics Segments

15. www.ClickTale.com Private and Confidential www.ClickTale.com Session Replay using Adobe Analytics Segments

16. www.ClickTale.com Private and Confidential www.ClickTale.com Results of Search – Click to Play Sessions

17. www.ClickTale.com Private and Confidential www.ClickTale.com IV. Form Analytics & Conversion Funnels

18. www.ClickTale.com Private and Confidential www.ClickTale.com Funnels – Filtered by Adobe Analytics Segments

19. www.ClickTale.com Private and Confidential www.ClickTale.com Form Analytics – Filtered by Adobe Analytics Segments

20. www.ClickTale.com Private and Confidential www.ClickTale.com SUMMARY Current Adobe Genesis Integration makes it easy for Adobe Analytics users to drill down to ClickTale Session Replays and Heatmaps with one click The new integration will makes Adobe Analytics segments the default metric for analyzing ClickTale’s visual in-page reports, and serves as a model for other partner applications. From November 2013, joint Adobe and ClickTale customers will have a new filter in all reports (including Session Replay & Heatmaps) to filter by Adobe Analytics segments. The integration applies to both ClickTale Core (desktop traffic) and ClickTale Touch (mobile web).

21. www.ClickTale.com Private and Confidential www.ClickTale.com Private and Confidential Thank You Jonny Steel jonny@clicktale.com @jonnysteel 1 800 807 2117 x501