1. LADS 1-1 ‘Everything Llama’ ‘Everything Llama’ is a company that supplies individuals and retail companies, predominantly in the USA, with products made in Peru from Llama wool. It is a small company, which began trading in 2001, operating from a single office in San Diego and specializes in a small range of high quality, high value goods. ‘Everything Llama’ orders directly from the manufacturer and ships orders immediately to its customers, thus keeping operational overheads low and maximizing profits.

2. LADS 1-2 ‘Everything Llama’ Lisa Parker................... Head Honcho Karen Woi.................... Key Grip Rolando Piedrahita...... Vice Headhunter Jason Torgrimson....... Personal Ass. to Head Honcho Ron Smith..................... Catering Supervisor L.A.D.S. Staff:

3. LADS 1-3 ‘Everything Llama’ An introduction to L.A.D.S. LA Data Systems (LADS) is an innovative interactive business solutions firm. We understand the importance of effective communication, be it technical, marketing or day-to-day business processes. We have aggregated our core skills and experience while delivering premier solutions for our valued partners. To service both our regional and global partners effectively, we have offices located in Los Angeles, New York City, London and Hong Kong.

4. LADS 1-4 ‘Everything Llama’ How L.A.D.S. operates: At L.A.D.S. we measure our success through our partner's satisfaction and realization of their business objectives. Each engagement is built upon our desire to fully understand our partner's business needs and concerns. We then work with our partners to determine the most effective solution to address their short and long term needs. Our tactical process and practical expertise are the core elements of our relationship with each of our partners, which, in many cases, have grown into long term relationships.

5. LADS 1-5 ‘Everything Llama’ Mission Statement: L.A.D.S. aims to ensure customer satisfaction by providing the most effective solution for the realization of their business objectives.

6. LADS 1-6 ‘Everything Llama’ The Problem: ‘Everything Llama’ recognizes that the current paper-based system is inefficient.  labor intensive  inhibits growth  resource costs are high  storage space becoming limited  price changes are resulting in errors in billing

7. LADS 1-7 ‘Everything Llama’ Business Rules:  Orders are taken over the internet or by telephone.  Each customer will appear in the database once.  Each customer has a single address.  Each customer may place several orders.  All invoices are billed to and shipped to the same address.  Product prices are fixed at the time of order.

8. LADS 1-8 ‘Everything Llama’ The Solution: Provide a scaleable database model:  Transfer existing records of customers, suppliers and catalog products to a database.  Initiate on-line storage, access and processing of data.  Automate the production of customer orders and invoices using stored data.

9. LADS 1-9 ‘Everything Llama’ Assumptions:  Each product is unique and has a price. Following successful implementation of phase one:  Procurement of goods will be developed.  Account processing will be developed.

10. LADS 1-10 ‘Everything Llama’ has allocated to contains part of owner of belongs to CUSTOMER # Id * Firstname * Lastname o Companyname o Email o Phone o Gender o Birthdate INVOICE HEADER # Id * Date CREDIT CARD # Number * Type * Expiration * Cardholder ADDRESS # Id * Line1 o Line2 * City * State * Postcode o Country INVOICE ITEM * Quantity PRODUCT # Id * Description PRICE * Value * Startdate o Enddate generates generated for refers to referred by has belongs to

11. LADS 1-11 ‘Everything Llama’ In conclusion: The proposed system will allow ‘Everything Llama’ to expand its business both in volume of trade and depth of product range by:  Reducing administrative overhead.  Increasing the volume of customers and sales.  Increasing revenue.  Being user friendly.  Requiring minimal training.  Facilitating advertising.  Providing business management information.  Greatly reducing errors.  Managing data storage effectively and efficiently.  Providing limitless data storage capacity.

12. LADS 1-12 ‘Everything Llama’ L.A.D.S. will ensure your satisfaction and give you the most effective solution for the realization of your business objectives giving you the competitive advantage over your rival companies.