1. Hiring the Right Candidate: People Skills Assessment To Identify a Culture/Group Fit Dr. Jackie Kroening AVC Company

2. 9/13/01Copyright AVC 20012 Agenda Maximizing the success of employee selection Identify Culture/Group /Manager levels of competency Assessment guidelines Culture/Group assessment Interview process Candidate assessment

3. 9/13/01Copyright AVC 20013 Maximizing the Success of Employee Selection Candidate Culture Work Group Total Fit Value Added

4. 9/13/01Copyright AVC 20014 Assessment Guidelines Same process and instrument to assess all areas of the company: –leadership –culture –group –employees –candidates Standard definitions for measurement elements: –language –culture –gender Standard competency definitions and measurements

5. 9/13/01Copyright AVC 20015 Five Levels of Competency Principles Behaviors Skills Process Techniques

6. 9/13/01Copyright AVC 20016 Principles Doing all the right things –Principles are clusters of personal values –Values are ideals that shape and give significance to our lives. They are reflected through the priorities we choose, decisions we make, and actions we take.

7. 9/13/01Copyright AVC 20017 Behaviors Doing the right things –Converting understanding into action and translating knowledge into ability –Walking the talk I like working with people

8. 9/13/01Copyright AVC 20018 Culture/Group Assessment Leadership Competency –Survey Questionnaire –Envisioning Process –Leadership Coaching Corporate Documents –Mission Statements –Leadership Speeches –Management Guidelines –Employee Handbooks Employee Competency –Survey Questionnaire –Contact Groups

9. 9/13/01Copyright AVC 20019 Example 1. Complementarity 2. Congruence 3. Adaptability/Flexibility 4. Technology/Science 1. Education/Knowledge 2. Collaboration 3. Quality/Evaluation 4. Technology/Science Culture Group

10. 9/13/01Copyright AVC 200110 Interview Process Identify Candidate Pre-selection –Skills, experience Interview (Candidate Assessment) –Technical qualifiers –People skills assessment Principles Behaviors –Culture/group fit assessment

11. 9/13/01Copyright AVC 200111 People Skills Assessment Theoretical proposition Principles and behaviors are: –reflected through the remembered incidents that shape and give significance to our professional and personal lives –reflected through the priorities that we have chosen, the decisions we have made and the actions we have taken –revealed through the stories we tell about our professional life experiences

12. 9/13/01Copyright AVC 200112 People Skills Assessment Process 1. List the principles/behaviors and their definitions from the culture/group assessment 2. Design an “open-ended” interview question that will solicit a story that contains the desired culture/group principles/behaviors 3. Ask the question during the interview, listen to their story, count the number of times each desired principles/behaviors is present in the story

13. 9/13/01Copyright AVC 200113 Test Case: Culture Group exercise The members of each table design one open-ended interview question that would solicit the principles/behaviors of the culture 10 minutes

14. 9/13/01Copyright AVC 200114 Culture Question Tell me how decisions were made and how group members were selected in a technical group project you have worked on in the past where the project was late.

15. 9/13/01Copyright AVC 200115 Culture/Group Fit Candidate with the largest count and same priority principles/behaviors is the best culture/group fit Candidate Culture Work Group Total Fit Value Added

16. 9/13/01Copyright AVC 200116 The Ultimate Interview Tool

17. 9/13/01Copyright AVC 200117 Questions & Answers Web Site http://www.lifetour.com Email drjackie@lifetour.com