1. An Introduction to… Steve Manley, Community Outreach & Engagement Officer & Madeline Close, VCS & Diverse Communities Officer

2. What is ? “The new independent consumer champion for health and social care services” Healthwatch England 152 Local Healthwatch organisations

3. Explicit requirement for Healthwatch to represent the community it serves. Health & Social Care Act 2012 … The principle: ‘no decision about me, without me’

4. Find out what’s going on in health and care services across Hampshire. We gather evidence about real experiences… good and bad! Provide evidence based feedback to commissioners and providers to influence and to challenge. We can speak out, challenge poor practice and help turn it into good practice. Our roles …

5. Healthwatch England Health & Wellbeing board Care Quality Commission

6. Information, advice & advocacy What else do we do … In order to champion the interests of ordinary people in health and social care services, Healthwatch Hampshire needs volunteers from all walks of life.

7. Our partners …

8. www.healthwatchhampshire.co.uk Healthwatch Hampshire @HwatchHampshire 01962 440 262 In person at any Citizens Advice Bureau in Hampshire You can make a difference … FREEPOST RTCY-EGYG-XETR Healthwatch Hampshire, Beaconsfield House, 88 Andover Road, Winchester, SO22 6AT