1. Why Solvay decided to spin out its HSE IT services Brussels – October 24, 2012 Key Technology trends

2. | 2 Today’s trends  The VUCA* world is forever  Smart cities, ultra mobility  Ability to predict your behaviour… * Volatility, Uncertainty, Complexity and Ambiguity

3. | 3 Mobility  Mobility = powerful wireless networks, geolocalisation, smart portable devices, online services  By 2016, one billion consumers will have smartphones and 350 million employees will use them at work  Self service app stores with social features  Immediate decisions thanks to mobile collaboration and productivity tools  Quick and simple tasks => process redesign => infrastructure redesign  Internet access, apps zapping, service orientation  IT : solution broker (HW, SW, SERV) vs app developer and operator

4. | 4 TMI  Too Much Information… – Filtering – Information velocity  Information obsession  Need for processing and storage => virtualization => huge data centers => cloud  Online shopping extended to offline services

5. | 5 IT : agility vs operational excellence  Agility, innovation  Smart devices  Video, pictures  Community IT (incl. Collaborative envir.)  Business transformation  Value creation  Business support stability  Huge investments  Long term view, business applications backbone  Reliability, performance, security  Cost orientation

6. | 6 IT Organization added value  Focus on business strategy  IT org. does not have IT monopoly any longer  Design, architecture, urbanism  Assemble services from the market  Manage both aspects : agility and operational excellence + high level coordination

7. | 7 HSE IT services  Regulated processes – Not an option – High standardization level – Independant from volumes and size – No competitive advantage – A cost  HSE as a Service is the best response to Solvay Information Services policy