1. Stark & Associates Health Clinic System Request

2. Project Sponsor Richard Stark, M.D.Richard Stark, M.D. CEO – Stark & Associates Health Clinic Project TeamProject Team Shawn ConatserShawn Conatser Madhusudan GuptaMadhusudan Gupta Shyam Sundar BhelleShyam Sundar Bhelle

3. Background Stark & Associates Health Clinic is a new enterprise that currently schedules patient appointments manually and processes hardcopy patient informationStark & Associates Health Clinic is a new enterprise that currently schedules patient appointments manually and processes hardcopy patient information 3 Doctors, 3 Nurses, and 5 Staff Members3 Doctors, 3 Nurses, and 5 Staff Members

4. Business Need This project has been initiated to increase revenue and reduce cost by creating a system that will improve the accuracy and efficiency of patient scheduling and information processing.This project has been initiated to increase revenue and reduce cost by creating a system that will improve the accuracy and efficiency of patient scheduling and information processing.

5. Business Requirements Using the web or in-clinic computers, patients will be able to create an account that will allow them to schedule appointment(s) and provide their information.Using the web or in-clinic computers, patients will be able to create an account that will allow them to schedule appointment(s) and provide their information. Staff will be able to access patient information in order to process appointments and billing.Staff will be able to access patient information in order to process appointments and billing. Nurses and doctors will be able to access patient information, input patient diagnosis, request diagnostic procedures, and generate prescription(s).Nurses and doctors will be able to access patient information, input patient diagnosis, request diagnostic procedures, and generate prescription(s).

6. System Functionality Patient account creation and deletionPatient account creation and deletion Allow patient information to be entered and updatedAllow patient information to be entered and updated Contact information, medical history, insurance information, and billing informationContact information, medical history, insurance information, and billing information Appointment scheduling (including confirmation)Appointment scheduling (including confirmation) Appointment data entry and retrievalAppointment data entry and retrieval Patient pre-exam information (weight, blood pressure, etc.) entry (nurse/doctor)Patient pre-exam information (weight, blood pressure, etc.) entry (nurse/doctor) Access previous appointment medical information (nurse/doctor)Access previous appointment medical information (nurse/doctor) Patient diagnosis entry (doctor)Patient diagnosis entry (doctor) Diagnostic procedure requests (nurse/doctor)Diagnostic procedure requests (nurse/doctor) Generate prescriptions (doctor)Generate prescriptions (doctor)

7. System Functionality Generate billing invoicesGenerate billing invoices Employee account creation and deletionEmployee account creation and deletion Allow employee information to be entered and updatedAllow employee information to be entered and updated Contact information and salary informationContact information and salary information Report generationReport generation Billing, salary, diagnostic procedure information, and prescription informationBilling, salary, diagnostic procedure information, and prescription information

8. Business Value Conservative estimates of tangible value to the company include:Conservative estimates of tangible value to the company include: $60,000 reduction in staff$60,000 reduction in staff $50,000 annual increase in revenue per doctor due to increase in client roster$50,000 annual increase in revenue per doctor due to increase in client roster Intangible value to the company includes:Intangible value to the company includes: Improved customer satisfaction due to increased accuracy and efficiencyImproved customer satisfaction due to increased accuracy and efficiency Increased market share due to enhanced web presence and patient referralsIncreased market share due to enhanced web presence and patient referrals

9. Special Issues or Constraints The new system should be ready for deployment and testing by end of 2 nd quarter 2010The new system should be ready for deployment and testing by end of 2 nd quarter 2010 Minimal business impact is expected during our testing phase due to dual processing (new system/manual) before going operationalMinimal business impact is expected during our testing phase due to dual processing (new system/manual) before going operational Cost cutting due to reduction in staff may not be realized if client base is expanded to warrant maintaining current staffing levelsCost cutting due to reduction in staff may not be realized if client base is expanded to warrant maintaining current staffing levels

10. Questions ???