1. Refresh, V.10, July 2, 2010 Copyright © 2010 Infor. All rights reserved. A NEW LOOK MASTERPIECE 18 th August 2010 Presented By:Tom Fox, Business Development Manager

2. Refresh, V.10, July 2, 2010  Infor Overview  Inforum Information  SDK  Background - NTG Shared Services Department of Corporate and Information Services Financial Services Provided Processing Volumes  Masterpiece Wizards Overview  Applications  Operating Environment  Examples of Use, including benefits  Questions Session Outline

3. Refresh, V.10, July 2, 2010 Additional Logos and Products A+ SX.enterprise Masterpiece Adage Vision SunSystems Runtime MPC Optiva 3 Copyright © 2010 Infor. All rights reserved. Infinium

4. Refresh, V.10, July 2, 2010 Global Customer Focus… Financial Strength 2,000 new customers last year (approximately) Best-in-class renewal rate 93% 116 offices in 34 countries employees 8,000+ revenue $2.0B (EST) 4 Copyright © 2010 Infor. All rights reserved. 70,000 customers

5. Refresh, V.10, July 2, 2010 Top 25 Most Influential Technology Vendors for 2009 1.Microsoft 2.IBM 3.Oracle Corp. 4.Hewlett Packard 5.SAP 6.Dell Inc. 7.Cisco Systems 8.Salesforce.com 9.Google 10.EMC 11.Sun Microsystems 12.Apple 13.Infor 14.Sage 15.Siemens 16.RIM 17.Adobe 18.AT&T 19.Intel 20.Lenovo 21.Accenture 22.TATA Consultancy 23.Lawson 24.Motorola 25.ADP 1.Microsoft 2.IBM 3.Oracle Corp. 4.Hewlett Packard 5.SAP 6.Dell Inc. 7.Cisco Systems 8.Salesforce.com 9.Google 10.EMC 11.Sun Microsystems 12.Apple 13.Infor 14.Sage 15.Siemens 16.RIM 17.Adobe 18.AT&T 19.Intel 20.Lenovo 21.Accenture 22.TATA Consultancy 23.Lawson 24.Motorola 25.ADP 5 Copyright © 2010 Infor. All rights reserved.

6. Refresh, V.10, July 2, 2010 Solutions For Your Business, Division or Department Enterprise Resource Planning (ERP) Financial Management (FM) Enterprise Asset Management (EAM) Product Lifecycle Management (PLM) Supply Chain Management (SCM) Human Capital Management (HCM) Customer Relationship Management (CRM) Performance Management (PM) Expense Management (XM) Workforce Management (WFM) Copyright © 2010 Infor. All rights reserved. 6

7. Refresh, V.10, July 2, 2010 7 Financial Management Solution Stack DEMMDMOn-RampRegistryReportingSecurity Resource Mgmt Infor Open SOA Framework Reporting MyDay Infor Decisions Office Plus Infor Performance Management Event Management xse Management Workflow Education Performance Accelerator Kit Customer Management Strategy Management OLAP Analysis Planning/ Budgeting Forecasting Financial Consolidation Ad Hoc Query & Analysis Tool Enterprise Asset Management Financial Management - Masterpiece APARFA LDFDJCIC GL Infor Open SOA Framework BanklinkSDK FormTrap PO AD Smartlink MS CS

8. Refresh, V.10, July 2, 2010 Faster Implementation  Fast Start  Quicker time to value  Business Editions  Easier, template-based solutions based on best practices  One Point™ Methodology  Proven process built by domain experts  Center of Excellence  Custom application development, migration services 8 Copyright © 2010 Infor. All rights reserved.

9. Refresh, V.10, July 2, 2010 Why Infor?  Better solutions and more choice  We know your business  Quicker time to value  We work where you do  Non-disruptive innovation 9 Copyright © 2010 Infor. All rights reserved. “More Options. Better Choice. Lower cost of ownership from one trusted partner.”

10. Refresh, V.10, July 2, 2010 INFORUM UPDATE Tom Fox 10 Copyright © 2010 Infor. All rights reserved.

11. Refresh, V.10, July 2, 2010 INFORUM MELBOURNE 5 th & 6 th October  What is Inforum? “Inforum Melbourne 2010 is about advancing business by getting customers more from their Infor investment. Customers will see the latest practices and business strategies. Explore onsite exhibits from our partners. Learn new deployment options and get more from maintenance investment while simultaneously spending time with our Infor community.”  This is the most important event on the Infor calendar  Being held at the Grand Hyatt Melbourne  So far 1 email sent, hard copy invitations posted, second email 18 th August 11

12. Refresh, V.10, July 2, 2010 Tracks for Inforum  We have 8 tracks for Inforum: 12

13. Refresh, V.10, July 2, 2010 INFORUM MELBOURNE 5 th & 6 th October  Check out www.infor.com.au/inforum2010www.infor.com.au/inforum2010  The agenda is being updated weekly – the most up-to-date spreadsheet is on the site.  Attendance registration and accommodation bookings can also be made on the site  REGISTER TODAY 13

14. Refresh, V.10, July 2, 2010 1-2-3 ENHANCEMENT PROGRAM Tom Fox 14 Copyright © 2010 Infor. All rights reserved.

15. Refresh, V.10, July 2, 2010 1-2-3 Enhancement Program 15 Copyright © 2010 Infor. All rights reserved. Why a 1-2-3 Enhancement Program? Many customers tell us that their applications are very stable - there are few disruptions and late night calls - they would like to keep it that way However, there is a need by all customers for ongoing product enhancement Every system has room for improvement The user has flexibility to select which new features and enhancements as required 1-2-3 Enhancement Program, offered through Infor365, provides an alternative method to prioritise the development of product enhancement

16. Refresh, V.10, July 2, 2010 16 Copyright © 2010 Infor. All rights reserved. How does the 1-2-3 program work? The 1-2-3 Enhancement Program offers the client world-class support in new and innovative ways. Here's how it works: 1.Sign up for the enhancements that are the most valuable to your organization on Infor365 2.Based on the number of customers that have signed up for individual enhancements as well as other factors, we determine which enhancements provide the most value to the 1-2-3 program 3.We will regularly publish which enhancements we are working on as part of the 1-2-3 program 4.Once an enhancement is completed, you will be notified via email, and then you can either download the specific individual enhancement or find details on the next scheduled release 1-2-3 Enhancement Program

17. Refresh, V.10, July 2, 2010 Thank You! Now, how can we help make your business better? 17 Copyright © 2010 Infor. All rights reserved.

18. Refresh, V.10, July 2, 2010 Copyright © 2010 Infor. All rights reserved. A NEW LOOK MASTERPIECE USING SDK 18 th August 2010 Presented By:Tom Fox, Business Development Manager Acknowledgement to:Colin Huggett, AMS

19. Refresh, V.10, July 2, 2010  DCIS was established in 1998/99 to provide Shared Services to the NT Public Service.  Drivers were: Reduction in back office expenses Agencies competing for the same resources NTPS already had centralised HR and Finance systems and IT infrastructure Additional $$ for Nurses, Teachers and Police Background - NTG Shared Services

20. Refresh, V.10, July 2, 2010  Financial Services Provided Purchasing Accounts Payable Accounts Receivable Asset Accounting General Ledger Financial Reporting Background - NTG Shared Services

21. Refresh, V.10, July 2, 2010  Processing Volumes  Accounts Payable 72 staff, 30,000 invoices per month  Accounts Receivable 24 staff, 2,500 invoices and 6,300 payments per month  Asset Accounting 14 staff, 84,000 assets, 435 disposals per month Background - NTG Shared Services

22. Refresh, V.10, July 2, 2010 Masterpiece Wizards What are they? What are they being used for? Wizard Technical Infrastructure Examples of use Benefits of using Wizards rather than standard Masterpiece user interface

23. Refresh, V.10, July 2, 2010 What are the Wizards ? Customised user front end for Masterpiece application Windows Forms applications Built on the Microsoft.net framework Use Infor’s Masterpiece SDK Deployed on a web server Do not directly process transactions Allow integration with non-Masterpiece data i.e. Masterpiece data warehouse

24. Refresh, V.10, July 2, 2010 Wizard Applications  Accounts Payable Vendor Enquiry Voucher Enquiry APPO Payment Processing  Purchase Order PO Maintenance  Accounts Receivable Invoice Requisitioning Receipts Processing System  Fixed Assets Maintenance, Costing & Retirement  Ledger Transfer Facility

25. Refresh, V.10, July 2, 2010 Wizard Technical Infrastructure NTG Mainframe Masterpiece Application Server Wizard / SDK Client PC Database Host SQL Server MP Web Server MP Web Application Upload Drives Panels

26. Refresh, V.10, July 2, 2010  The Wizards are web-based and can only be viewed through an Internet browser. Accessing the Wizards

27. Refresh, V.10, July 2, 2010  Sign On  Enter your mainframe User ID  Enter your mainframe Password  Complete Organisation (refer note)  Change Business Date (if required)  Enter the profile you want to use  (Wizards will use your default profile if left blank) Click or press [ENTER]  NOTE: If an organisation and profile are not entered the Wizard will default to your default organisation and profile as defined in MP Wizard Sign On

28. Refresh, V.10, July 2, 2010  Vendor Details Panel  The first screen to appear after logging into the AP Wizard is the ‘Vendor Details’ screen.  This screen enables the user to enquire on vendor records using a variety of different search criteria. AP Vendor Details

29. Refresh, V.10, July 2, 2010 MP Screens Replaced AP131 AP135 AP145

30. Refresh, V.10, July 2, 2010  Enquiry details panel  Enquiries can be performed on Voucher or Payment information.  Click Enquiry and choose the desired enquiry. AP Enquiry

31. Refresh, V.10, July 2, 2010  The Voucher inquiry screens is made up of six panels which relate to specific masterpiece web panels.  The first, fourth and sixth boxes extract information from the AP321 to AP324 panels.  The second panel extracts Vendor information from the AP131 screen.  The third panel extracts information from AP301A, which feeds from the first panel.  The fifth panel extracts information from the AP651 panel. AP Voucher Enquiry 1 Search Criteria 2 Vendor Information 3 Voucher Information 4 Search Results 5 Payment Details 6 Distribution Information

32. Refresh, V.10, July 2, 2010 MP Screens Replaced AP 321, 322, 323 or 324 AP 301 AP 131 AP 651 AP 510

33. Refresh, V.10, July 2, 2010 AP Wizard Tax Compliancy Screen The ability to check for tax compliancy is not available in MP

34. Refresh, V.10, July 2, 2010 AP Wizard Invoice Details Screen The due date is automatically calculated as 25 days from the Invoice Date when 30 days Payment Terms is selected.

35. Refresh, V.10, July 2, 2010 Benefits of the AP Wizard User friendly and easy to learn for new users Displays all information regarding Vendor, Voucher and Payment details on one screen Built in Tax Compliancy check for invoices when processing payments Automatic calculation of payment due date to meet the 30 day NTG Payment Policy Integrated user guide and help system

36. Refresh, V.10, July 2, 2010 AP Vendor Wizard Vendor Creation and Maintenance Allows for Vendor Searching by Name as well as by ABN and BSB/Account Numbers

37. Refresh, V.10, July 2, 2010 MP Screens Replaced AP131 AP13 5 AP145 AP140 AP132

38. Refresh, V.10, July 2, 2010 Benefits of the AP Vendor Wizard User friendly and easy to learn for new users Displays all information regarding Vendor, Voucher and Payment details on one screen Built in Tax Compliancy check for invoices when processing payments Automatic calculation of payment due date to meet the 30 day NTG Payment Policy Integrated user guide and help system User friendly and easy to learn for new users Additional ability to search for Vendors by ABN or BSB and Bank Account numbers. Vendor records can be created and maintained all on one screen Only the fields that require data to be entered are displayed on screen The wizard forces newly created Vendor records to be checked by a second operator before activation to ensure accuracy of data input. Integrated user guide and help system

39. Refresh, V.10, July 2, 2010 Purchase Order Wizard  Purchase Order Creation and Maintenance  Allows for entry and/or maintenance of all Purchase Order types

40. Refresh, V.10, July 2, 2010 MP Screens Replaced PO401 PO402 PO414A PO414C PO433 PO402

41. Refresh, V.10, July 2, 2010 Benefits of the PO Wizard User friendly and easy to learn for new users Search for Vendor by using either Vendor ID, Full Name or Australian Business Number (ABN). Comprehensive Help System and User Guide available through a drop down help menu. Two panels for PO Header and Lines replace 13 Green-screens Microsoft Word Templates and Windows print functionality to print Purchase Order forms. One drop down menu to perform all PO Status maintenance. Business rules can be added e.g. Users must use a valid contract number from the dropdown list which is updated regularly.

42. Refresh, V.10, July 2, 2010 AR Invoice Requisition Wizard Invoice header information including Customer ID, Description and Invoice Amount clearly displayed Most of the fields on this screen post to AR411E and F screens Special instructions post to Line 0 on AR411G Panel Total and Tax amounts are calculated by the wizard The second description line, arranged as it appears on the invoice, posts to AR525F This line total is a sum of all invoice lines, GST Inc The line total must equal the Invoice Amount (from the Invoice Amount on the header) before the wizard will let the user continue

43. Refresh, V.10, July 2, 2010 AR Invoice Requisition Wizard This AR Wizard screen replaces... Panels AR411E, AR411F and AR411G at the same time!

44. Refresh, V.10, July 2, 2010 AR Invoice Requisition Wizard This AR Wizard screen replaces... Panels AR411E, AR411F and AR411G at the same time!

45. Refresh, V.10, July 2, 2010 AR Invoice Requisition Wizard This AR Wizard screen replaces... Panels AR411E, AR411F and AR411G at the same time!

46. Refresh, V.10, July 2, 2010 Benefits of the AR Wizard User-friendly and easy to learn for new users The fields are laid out similar to the layout of the invoice Wizard includes a Preview option which launches MS Word so users can see how their invoice will be formatted when sent to customer As with the Green-screens, the AR Wizard calculates Tax and Total line/invoice amounts Displays all information about the invoice line in one panel, rather than separated over three panels Added Functionality: Users can attach electronic supporting documentation to the invoice, and the NTG AR group will send this attachment to the client with the invoice

47. Refresh, V.10, July 2, 2010 Ledger Transfer Facility Wizard The LTF Wizard allows two internal agencies to issue and pay invoices in one system, and auto generates the journals required to effect the Ledger Transfer. Vendor and Customer names/details all clearly displayed Four-stage approval process – 2 steps on each side of the transaction. Supporting/source documentation can be added to the invoice as an attachment Total and Tax amounts are calculated by the wizard Layout and functionality is very similar to the AR Wizard which users were already familiar with

48. Refresh, V.10, July 2, 2010 MP Screens Replaced This LTF Wizard screen replaces... GL320/1/2 Previously the Ledger Transfer process was Manually intensive. Initiated from expenditure request. LTF form is faxed, emailed or sent internal-mail between agencies. After approval from both sides, sent to DCIS for processing. Both journals posted days after initial request. No item tracking - forms misplaced. No reports.

49. Refresh, V.10, July 2, 2010 Benefits of the LTF Wizard User-friendly and easy to learn for new users Invoice information all available in one screen Initiated from receivables request Electronic/online invoice so no paper invoice required – however does include the option to print out the invoice. Wizard includes a Preview option so users can see how their data will be formatted when sent to customer/client Tracking and Workflow built into the system to prevent unpaid/old invoices building up Journals posted on day of approval

50. Refresh, V.10, July 2, 2010 50 Q & A Can SDK streamline processing & compliancy within SSSA? Other Questions?