1. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–1 Chapter 14 Organising business travel

2. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–2 Domestic business travel  Car rental  Airline tickets  Hotel accommodations  Appointments  Travel itinerary  Insurance

3. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–3 Overseas business trip  Advance planning  Confirm weeks before trip  Details in itinerary  Documentation arrangements

4. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–4 Passport  Travelled overseas before?  Current passport?  Department of Foreign Affairs  Application form from Post Office  Two recent photographs  A few weeks to process

5. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–5 Visas  Some countries require visas  Stamp in passport  Each country is different  Tourist, work and permanent visas  Checking  Work permit

6. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–6 Precautions  Vaccinations  Prevalent diseases  Legal obligation  Travel and health insurance  Cancellations  Accidents  Illness/death  Loss of property

7. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–7 Making reservations  Name of traveller  Address and phone numbers  Departure and return dates  Final destination, stopovers  Accommodation, facilities  Class of air travel

8. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–8 Types of air travel  First class  Business class  Economy class  Discount air travel  Special offers  Free car hire  Free stopovers

9. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–9 Accommodation  Special requirements  Standard of accommodation  Special facilities  Dietary requirements  Type of room  Length of stay  Method of payment

10. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–10 Using travel agents  Computerised reservation system  Instant confirmation  Automatic ticketing  Customer invoice  Airline records  Itinerary  Health regulations

11. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–11 Planning an itinerary  Summary  Departure and arrival times with flight numbers  Name and address of hotel  Times, locations and personnel re appointments  Dates and times for relaxing

12. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–12 Time management  Jetlag  Time spent travelling locally  Unfamiliar environment

13. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–13 Payments  Cash  Credit cards  Travellers’ cheques  Reimbursement  Local transportation  Meals and snacks  Other expenses

14. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–14 Internet bookings  Booking  Payments  Travel sites  www.travel.com.auwww.travel.com.au  www.travelmate.com.auwww.travelmate.com.au  www.qantas.com.auwww.qantas.com.au

15. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–15 The travel folder—1  Airline tickets  Writing materials  Departure tax stamps  Health documents  Hotel confirmations  Business cards  Car hire confirmations  Passport with visa stamps  Health insurance and vaccination documents

16. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–16 The travel folder—2  Itinerary  Funds (cash etc.)  Excess baggage vouchers  International driver’s licence  Travel insurance documents  Business documents  List of appointments  Home, overseas phone numbers  Addresses etc.

17. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–17 Useful information  Language used  Business hours  Public holidays  Services  Local phone numbers  Radio and TV  Climate  Clothing requirements  Smoking?  Customs regulations  Culture

18. Copyright © 2004 McGraw-Hill Australia Pty Ltd PPT Slides t/a Office Skills: A Practical Approach 3e by Horsfall & Cairns Slides prepared by June Breheny 14–18 Overseas itinerary Figure 14.1 Part of an overseas trip itinerary