1. What Type of Manager Are You? Chelmsford College Group Presents “The 45 minute MBA”

2. To those to whom we should be eternally grateful for The Language Gobbledygook of Management X

4. A negative outcome is not a failure; it is a learning opportunity. An extreme negative outcome is a massive learning opportunity. Be proud – people are learning so much from you. [Beaton, 2001] Remind your manager that…

5. “Scepticism is the resting place for reason, where it can reflect on its dogmatic wanderings. But it is no place for permanent settling.” [Kant, 1788] MENTAL HEALTH WARNING

6. Classical Approach Human Relations Approach Behavioural Approach Systems Approach Contingency Approach Management Gurus: Voices from the Past

7. YIN & YANG of MANAGEMENT SCIENCE ART CONTEXT

8. Mission/Raison d'être Corporate Strategy Organisational Structure Standards of Performance Management by Objectives [MBO] Systems, Sub-Systems & Processes Statistical Process Control [SPC] Total Quality Management [TQM] Knowledge Management The Scientific Perspective

9. The Art Perspective

10. “the art of getting things done through people" MARY PARKER FOLLETT [1868 – 1933]

11. SYSTEM IN OUT CONTROL MBWALL

12. SYSTEM IN OUT CONTROL MBWALL

13. Embedded Functional Skills The Maths of Management x = f (l,f,c) x = 7 s + 6 sm + 5 p + 4 l + 3 acl + 2 f + 1 jm here it is

14. SYSTEMS STRATEGY STRUCTURE SHARED VALUES SKILLS STYLE STAFF 7 - Peters & Waterman

15. 6 - Kipling Six Serving Men What? When? How? Why? Where? Who? Task & Systems People & Context

16. 5 – Five P’s of Strategy Plan Ploy Position Perspective Pattern

17. 4 – I’s of Leadership  Idealised Influence [Charisma]  Inspirational Motivation [B-Needs]  Intellectual Stimulation [Challenges]  Individual Consideration [Differentiation] [Bass & Avolio 1993. 1994]

18. 2 + 2 = 5 3 – Adair’s Venn & Books

19. Theory X 2 - Douglas McGregor Theory Y

20. Jose Mourhino 1

21. 1Task (x)9 9 P E O P L E (y) 1 Where are you on the grid?

22. S1 S2 S3 S4 S5 S6 S7 Tell Tell Tell Consult Involve delegate abdicate & & Sell Talk Which end do you start from? CONTROL

23. CONCLUSION P eople C ontext T ask S ystems Remember The 80/20 Rule PCTS Oh no not another acronym!!