1. Transactional & Transformational Leadership

2. Central Questions: How do leaders create and sustain change?
What style of leadership is needed to motivate people to undertake change?

3. Transactional Leadership
Based on the concept of exchange between leader and group members
Leader provides resources and rewards in exchange for motivation, productivity, effective goal, or task accomplishments

4. 2 Forms of Transactional Leadership
Contingent Reward
Positively reinforce appropriate behaviors
Negatively reinforce inappropriate behaviors
Highly ineffective and/or satisfying to all

5. Management by Exception (MBE)
Active MBE: monitor groups and correct mistakes
Laissez-Faire MBE: leave group alone and only interact when there are challenges

6. The Downside of Transactional Leadership
Low expectations
Minimal accomplishments
Low levels of satisfaction
Focus is on short-term, immediate outcomes only

7. Transformational Leadership
“The ability to get people to want to change and to lead change.”

8. 3 Elements of Transformational Leadership
Inspiration and Charisma
Intellectual Stimulation
Individual Consideration

9. Inspiration and Charisma
Create an emotional bond between leader and group
How can you do this?

10. Intellectual Stimulation
Challenge the group to identify and solve challenges (out of the box)

11. Individual Consideration
Develop appropriate personal relationships with members
Treat members differently but equitably

12. Summary
Inspiration and Charisma: builds and sustains an emotional bond that overcomes the psychological and emotional resistance to change
Intellectual Stimulation: provides the new solutions and innovations that empowers members
Individual Consideration: encourages members because they actually know the leaders

13. Transcendent Leadership
We are all connected. Humankind is not divided by false distinctions such as race, gender, or even culture but is one species with a multitude of histories and experiences.

14. Transcendence involves
A climate of trust by walking the talk
Information sharing transparency and disclosure
Meaningful participation in all aspects of the event
Collective decision making Consensus
Protecting and valuing divergent views
Redefinition of roles Associates

15. The Transcendent Leader
Reflective
Value-Centered
Global in perspective
Facilitator of dialogue and deliberation
Open-minded
Service above Self

16. Summary Transactional = Give something to get something
Transformational = Go beyond self interests for the good of the whole
Transcendental = Service above self
“To Rule or Govern is easy – To Lead is Difficult.”