1. + Workplace Readiness Skills and Professionalism in the Workplace Marketing Co-Op

2. + Ethics in the Workplace A set of principles and values that govern our behavior Knowing the difference between right and wrong Using that knowledge to make decisions about how we behave To follow all company policies and procedures completely Someone who is ethical is…..  Honest  Dependable  Loyal  Efficient  Modest  Enthusiastic  Positive Ethics Positive Work Ethic

3. + Demonstrating Positive Work Ethic Punctual arrival time  10-15 minutes early Consistent attendance Willingly taking direction from your boss  Show respect  Be friendly Taking initiative  Doing things without being asked

4. + Demonstrate Integrity Integrity: the quality of being honest and having strong moral principles  Using sick and personal days only when necessary  Remembering your actions and behavior affect those around you  Exhibiting honesty and reliability

5. + Unethical Behavior from “The Office”The Office

6. + Demonstrating Teamwork Skills Contributing success to your team of coworkers  Being a team player! Assisting others for the greater good of the company Asking for help when needed Being positive, friendly, and approachable

7. + Demonstrating Self-Representation Skills Dressing appropriately  Professionally and following dress code Maintaining personal hygiene Using manners and language suitable to the workplace Try and limit too much personal information that might not be professional

8. + Common Personal Attire Mistakes of Teens Short skirts/shorts Cleavage showing Extreme heel height Distracting Jewelry Jeans (if not appropriate for job station) Flip Flops Heavy makeup Tattoos Facial Piercings Poor Hygiene Too much cologne Oversized/too small clothing GirlsBoys White socks Baggy pants Boxers Wrinkled clothing Messy hair

9. + Read Professional Dress Article

10. + Demonstrating Diversity Awareness Working in a respectful and friendly manner with all customers and coworkers  Treating all with the same degree of respect Respecting diversity in the workplace:  Age  Gender  Religion  Ethnic background

11. + Demonstrating Conflict Resolution Skills Negotiating diplomatic solutions to interpersonal conflicts  Personality conflicts  Cultural differences  Disagreements about how to handle work projects  Performance issues

12. + Resolving Customer + Co-worker Conflicts  Listening  Giving feedback  Empathizing  Being ethical  Having a clear understanding of company polices  Exhibiting patience Methods

13. + Demonstrating Positive Workplace Relationships Maintain an open mind Show a willingness to work and help others Adapt to a variety of personalities Exhibit flexibility and maturity Avoid work gossip What to Do

14. + Demonstrating Creativity and Resourcefulness Contributing new ideas Demonstrating initiative readily, independently, and responsibly Dealing skillfully and promptly with new situations and obstacles

15. + Exit Ticket Provide at least 2 reasons why being on time to work is important for you and your employer? What does integrity mean in your own words? Do you display integrity at your work station? Is diversity important or necessary in the workplace? Why or why not? List three ways to deal with work conflict. How can you be creative or resourceful in your training station?