1. Building Responsibility
Chapter 1
Building Responsibility

2. Learning Objectives
Identify and analyze the ethical and social responsibilities you have
Identify the components of the communication process
Explain the importance of effective communication skills different contexts
Recognize your audience as an important element in building responsible communication skills
Realize the importance and impact of both verbal and nonverbal communication

3. Chapter Outline What is Communication Laying the Proper Foundation
Building the Proper Motivation

4. New Speech Terms
Ethics Communication Sender Message Receiver Feedback Communication Barrier Written communication Oral communication Nonverbal communication
Symbol Intrapersonal communication Interpersonal communication Oratory/rhetoric Orator Logical appeal Emotional appeal Ethical appeal Dialogue Motivation Stereotyping

5. Introduction Ethics refers to a person’s sense of right and wrong
Goes hand in hand with responsibility
Ethical + Responsible =
Successful Oral Communication

6. What is Communication? The process of sending and receiving messages
Occurs whenever we express ourselves in a manner that is clearly understood
The Communication Process
Sender
Message
Receiver
Feedback

7. Communication Barriers
Any obstacle that gets in the way
Attitudinal
Social
Educational
Cultural
Environmental
How do we get past these?

8. Breaking Through the Barrier
Tips for the sender
Think…before you speak
Articulate…your words
Watch… the receiver
Tips for the receiver
Ask… questions
Learn…more about issues and people
Relate…to the background of the speaker

9. Types of Communication
Written
Oral or Verbal
Nonverbal
Facial expressions or body movements that express attitude or mood
Symbols
Anything that stands for an idea
Peace sign, wave, “ok” sign
Words: trust, honesty, family

10. Laying the Proper Foundation
Working to Be a Good Person
Communicating Constructively
Caring About Your Audience

11. Working to be a Good Person
Words that are honest and have meaning
Depends on your ethics
Intrapersonal communication
Can you be honest with yourself?
Can you hold yourself responsible?
Example

12. Communicating Constructively
Interpersonal Communication
Messages transmitted between two or more people
Not limited to formal speaking situations
Oratory (rhetoric)
The art or study of public speaking
Orator – person who uses words effectively

13. Caring About Your Audience
Sir Laurence Olivier
“Performers can bring creative life to a play only if they respect the audience enough tot think that the audience will understand the play.”
Questions to Consider Before Speaking
Is this material appropriate?
How would I feel if I were asked that question?
Am I giving my audience new information?
Is my material too difficult or too easy?

14. Appealing to an Audience
Logical Appeal
Sequence and analysis in your organization
Factual evidence to prove your point
Emotional Appeal
“strike a chord” with emotions
Touches on patriotism, family, justice, etc.
Ethical Appeal
Demonstrate a natural honesty
Strong constitution regarding right and wrong
No-comprimise approach to your values

15. Building the Proper Motivation
A need or desire that causes a person to act
2 Internal Forces for Motivation Words
The desire to treat both people and situations fairly and to avoid stereotyping others
The desire to set a good example for others

16. Stereotyping Stereotyping
Labeling every person in a group based on a preconceived idea as to what the group represents
Football players lack intelligence
Straight-A students are “nerds”
Politicians are dishonest
People, in general, are dishonest
Don’t Let the Negative Stereotypes De-motivate You
Set an Example
What you say
What you do
Make People Believe!

17. What Did You Learn? Section 1 – What is Communication?
4 Part Communication Process?
Sender
Message
Receiver
Feedback
What are communication barriers?

18. What Did You Learn Section 2 – Laying the Proper Foundation
3 Elements of your Value Structure Foundation?
Working to be a good person
Communicating constructively
Caring about your audience
Difference between intrapersonal & interpersonal?
What is “the art or study of public speaking?”

19. What Did You Learn? Section 3 – Building the Proper Motivation
What is the desire that causes a person to act?
Read “What Symbols Can Say” p. 9
What term from Section 3 does Michael Green demonstrate?