1. Accompanying notes to presentation What you need to know This presentation is part of the Art of connecting. There are four themes in total, each with their own customer presentation This presentation is intended for use with customers. It provides an overview of our capabilities and the related services we offer It’s designed to be used as part of an interactive discussion responding to customer interest The slides in this presentation may be mixed and matched with slides from the other themes in the Art of connecting, to create a deck tailored to your customer’s specific interests Use the attached script as a guide for the presentation, and a basis for your discussion. Note to presenter: this slide is NOT to be shown or distributed to customers

4. Partner with BT and we can help you… Get great performance from your network, whatever your needs We can bridge multiple locations and technologies to provide a seamless performance Make sure your applications perform at their best We’re helping organisations monitor, speed up and optimise applications Connect and optimise your cloud-based services We can help you manage multiple cloud solutions reliably and securely Manage your IP addresses We can reduce the complexity of keeping rack of your organisations IP addresses Keep your network secure We’re helping organisations to protect everything from national security data to people’s health records

5. Get great performance from your network, whatever your needs We can bridge multiple locations and technologies to provide a seamless performance Make sure your applications perform at their best We’re helping organisations monitor, speed up and optimise applications Connect and optimise your cloud-based services We can help you manage multiple cloud solutions reliably and securely Manage your IP addresses We can reduce the complexity of keeping rack of your organisations IP addresses Keep your network secure We’re helping organisations to protect everything from national security data to people’s health records We help you: connect seamlessly wherever you are keep your applications running smoothly reduce complexity control your IT spending ensure high performance for important sites. Complete network services for Jabil Jabil, a US-based manufacturing services provider, came to us for a global platform and a complete managed network service. They use our BT Connect network services to get the same standardised services across 25 countries and 112 locations across the world. They also use BT One products and services to create a unified communications system for 175,000 employees, as well as customers and suppliers. Jabil is also using BT Assure services to keep the network secure and resilient. And we’ll be helping it streamline processes and cut costs through IT. Connect and optimise your cloud-based services Make sure your applications perform at their best Get great performance from your network, whatever your needs Keep your network secureManage your IP addresses

6. We help you: connect to cloud solutions wherever they are reduce time-to-market improve end-user experience reduce bandwidth and costs. Helping organisations realise the benefits of the cloud Organisations want to realise the benefits of cloud-based applications to improve the time to deploy new applications and realise cost savings. Our IP Connect service has on-net connections to BT Cloud services: BT One, BT Compute, BT Contact and over 200 third party data centres around the world. Our Cloud Connect programme is connecting directly to the major SaaS providers like Microsoft and to cloud exchange programmes. We are building acceleration and security into our network so you don’t have to. Connect and optimise your cloud-based services Make sure your applications perform at their best Get great performance from your network, whatever your needs Keep your network secureManage your IP addresses

7. We help you: monitor applications performance and the impact on your business ensure your applications get the bandwidth they need improve the performance of your applications and reduce costs ensure users get the best possible experience and improve productivity. Cutting the chatter for Manpower Manpower Belgium, found the workforce expert’s 85 offices were experiencing slow response times from applications which was affecting their customer services. BT provides the WAN that links all Manpower’s sites around the world, but rather than just increasing bandwidth we conducted a network audit. To help cut the volume of traffic we recommended our Connect Acceleration WAN optimisation service. Application response times are now far faster and Geert Vaerenberg, IT and Marketing Director says “traffic reduction has been so great that we can consider reducing bandwidth in some areas to enable further cost savings.” Connect and optimise your cloud-based services Make sure your applications perform at their best Get great performance from your network, whatever your needs Keep your network secureManage your IP addresses

8. We help you: automate IP address management eliminating downtime from manual configuration errors manage migration from IPv4 to IPv6 reduce the number of IP addresses needed respond faster to users’ requests. Bright ideas for the University of Pisa The University of Pisa needed to centralise old systems for managing IP addresses and DNS/DHCP domains. IP Control™ from BT Diamond IP enabled the university’s central IT team to manage all the different departments’ systems together. That resulted in lower admin costs and faster responses when users need help. “In a dynamic educational environment like ours, we have constantly to plan for the unexpected. IPControl makes that a much easier proposition.” Paolo Da Rosa, Network Architect University of Pisa Connect and optimise your cloud-based services Make sure your applications perform at their best Get great performance from your network, whatever your needs Keep your network secureManage your IP addresses

9. We help you: keep your business running protect your reputation meet risk and compliance regulations expand your business securely. Trusted for the NATO Summit There’s no better sign of a trusted supplier than being chosen to deliver communications for the world’s leading events. Take the NATO Summit in Wales in 2014. With 60 world leaders in town it was the kind of high profile event that inevitably attracts internet-borne attacks. Our engineers set up a communication network for the location with a secure protective shield. We then provided round-the-clock cover from onsite BT Cyber Defence Operations security officers, supported by experts at the BT Security Operations Centre in Sevenoaks. Amid a number of attempts to bring the network down, telecoms remained 100 per cent secure and fully available at all times for the 4,000 delegates and 1,500 reporters. Connect and optimise your cloud-based services Make sure your applications perform at their best Get great performance from your network, whatever your needs Keep your network secureManage your IP addresses

10. We’ll continue to deliver fantastic solutions … …so you keep getting stunning business outcomes

11. Turn your vision into reality We have the necessary tools and expertise to realise your ambitions You want to: Get the best out of your network Make your IT systems sing Be in total control of your IT spend. We can make this happen via: Deploying customised solutions to meet your individual needs Bringing it all together.

12. Get started today If you’re at the strategy and planning stage, our BT Advise workshops are an ideal starting point It’s a one day workshop that aims to deliver a comprehensive report, making recommendations that address the key challenges faced by the CIO The report is based on a mix of independent analyst research and specialist Advise consulting skills, linking technology to business issues. This can help inform your next steps forward. Consider these next steps Take advantage of our current offers …including up to 100Mpbs of internet access free of charge for the first 90 days* for IP Connect global customers. *terms and conditions apply See the technology in action Visit our virtual showcase or book a visit to your local showcase through your BT Account Manager www.virtualshowcase.bt.com

13. bt.com/globalservices