Presentation on theme: "Strategic Workforce Planning"— Presentation transcript:
1 Strategic Workforce Planning First Draft For PublicationStrategic Workforce PlanningShaping Our Future
2 Some Key Questions?Are we managing our current people challenges successfully?What are our people challenges going forward?Do we understand the capability and productivity of our people and what they can deliver?How do our people challenges influence our ability to achieve our service objectives?Do we need to consider a fundamental review of the ways we deliver our services?Do we organise work to attract the workforce we require?How different will our organisation look in the medium to longer-term?Will we require different skill sets to deliver a new agenda?
3 The Landscape Going Forward Finance - Reduced Revenue & SpendingSevere financial pressure - possible 25% plus shortfall over the next 3 to 5 yearsControlling and reducing cost is imperativeIn most boroughs at least 50% of spend is on the workforcePolicy - Partnership, Efficiency & ImprovementPartnership working/cross sector collaborationEfficiency savingsNeed to improve productivity and performanceServices - Increasing DemandHigher demand for benefits and social careMore older people likely to need council-funded careAlready increased demand for state school placesWorkforceWorkforce flexibility/productivity?Right skills for the new agenda?Appetite for change?
4 What actions are required? Two Likely ScenariosScenario One - Old World with a TwistBroad cuts in public services, not matched by demand decrease10%-20% cuts in LG budgets, but not uniform across the service10%-20% cut in staff, despite the ongoing need for recruitmentIndicative change time scale 3 to 5 yearsScenario Two - Brave New WorldHealth/Education protected (an increase in school places)25+% cuts in LG budgets25+% cut in staff, despite ongoing recruitmentThe issue of procurement versus delivery will have significant skill set change implicationsIndicative change time scale < 3 yearsWhat type of workforce will we require in this new environment?What actions are required?
5 Operating Model Impact on Structure Degrees of organisational and workforce changeTraditionalTransitionalTransformedOtherOtherOtherDirectly employedDirectly employedDirectly employed
6 Operating Models - Workforce Operating Model/WorkforceTraditionalTransitionalTransformedThe employer of the people providing servicesBoroughAgencyShared servicesSocial enterprisesPartnershipsPrivate contractorDirectly employed staff – type and numberProfessionalIntermediateAdmin/ClericalDirect servicesThe skills requiredTraditional LG skillsNew skillsThe source of SkillsInternal/other boroughsOther public sectorPrivate sector
7 Organisational impact Which Skill Groups?HighLowMarket availabilityOrganisational impact
8 And Which Individuals?HighPerformanceLowLowPotentialHigh
9 Planning for the Future – Better Way? Need to move from traditional budget-driven to more service-driven decision makingBudget-driven decisionsService-driven decisionsBudget AllocationBudget AllocationResource RequirementsResource RequirementsServices ProvidedAnalyse, Prioritise & Agree Service Needs
10 Managing Change Requires Good Preparation Plan aheadconfront discontinuous changeBuild for the futurekeep developing peoplekeep hiring excellent people/required skillsconsider future skill requirementsand changing contextDon’t follow fadscare with outsourcingonly shared services if well implementedBut be innovativesee what private sector has done to save £look outside your normal organisational boundsconsider new structural formschanging skills mix or job shapeManage change well!This is where workforce planning can help
11 So What Is Workforce Planning? Workforce Planning is taking the steps today to ensure we:Have the right peopleIn the right placeWith the right skillsAt the right timeFor the right costTo reduce strategy execution risks associated with workforce capacity, capability, and flexibility.11
12 What Workforce Planning Is Not A commitment to future decisionsSomething that is done once and forgotten aboutA report to go on a shelfSomething done by HRThe way to fill vacancies today – staffing or budgetingAnalysis of every role and workforce issue across the organisationA perfect prediction of future workforce needs (especially numbers)1 year3 years5+ yearsTimeStaffing/BudgetingWorkforce Planning12
13 Benefits Of Workforce Planning Reducing labour costsCorrect skill mixNot having surplus staff with inappropriate skillsReduced skills shortages which can impact productivityFocus on more cost effective learning and developmentStructure on the job experienceObtaining future skills as a by product of doing real workMore effective career management optionsRetention of high performersInternal development versus external recruitmentWorkforce required to meet future service delivery needs are being recruited or developedStronger focus on development and redeployment rather than just external recruitment to meet changing capability requirements13
15 Next Steps? HR to meet with Heads of Division / Service Area to agree: Key assumptions about future impacts (internal and external factors)Identify service prioritiesCritical Job Roles moving forward (defined as those roles which are mission critical, will become mission critical , are hard to fill, have long lead times to competence)HR to sit with applicable Line Managers to understand demand for critical job roles across 5 years (both number - % change up or down -, and capability change)HR to analyse the forecast supply across 5 years for the critical job roles (current head count less retirements and turnover)Heads of Division / Service Area to be presented with an initial risk assessment associated with their workforce based on the gaps between supply and demand; Heads of Division/Service Area to refineAction plans with associated outlines of responsibilities, accountabilities, who needs to be consulted, and who needs to be informed