1. Slide 1 Political Economy of Service Delivery Some considerations about priorities Allison Beattie, DFID Policy Division

2. Slide 2 What are the key elements for transforming service delivery? - A national settlement (equitable access to opportunity; perceived equity between/ among groups) -Policies that articulate how this will be achieved and sustained (political, economic, social) and arbitration -Systems (public expenditure management, banking, distribution, training, regulatory (red tape)) to deliver -Decentralised governance for decision-making and to manage/ administer/ regulate/ defend and protect -Consultation and accountability (people have to want the services) -Utilisation, trust and willingness by communities to support

3. Slide 3 Neglected Areas - Black Box Issue 1 -Political (national) settlement –Investment in political economy at macro level –Case study: Zimbabwe –Role of service delivery in consolidating settlement –Investment in making services work

4. Slide 4 Neglected Areas - Black Box Issue 2 -Decentralised governance for decision-making and to manage/ administer/ regulate/ defend and protect -Most peoples experience of authority -Most peoples identification of the value of government -Along with economic opportunity, most impact on lives -Yet – greatest likelihood for lottery effect across a country

5. Slide 5 Impact of service delivery Source: Prof David Hulme: Health and the Poorest. A presentation to DFID, June 2010 taken from Peter Davis: Poverty in time: Exploring poverty dynamics from life history interviews in Bangladesh, Centre for Economics and International Development, University of Bath, December 2006.

6. Slide 6 Neglected Areas – Black Box Issue 3 Accountability Who is accountable, to whom and for what? Implications of weak accountability Components of accountability: policy, standards, norms, administration of justice, consequences, rewards. Loop back to citizen – state compact

7. Slide 7 Roles and Responsibilities National governments and Local authorities Service providers and Communities Donors and NGOs -Funding mechanism -Evidence about what works -Short and long term service delivery goals -Hard but essential prerequisites (infrastructure especially WatSan and roads, family planning, justice/ accountability)