1. The Coach House Restaurant / Bar Cuong Le MSIT 573 IT Upgrade Project

2. Background of the Coach House Oldest restaurant located in Scottsdale, Arizona a quality small-sized restaurant/bar An excellent place for food A great place for socializing or relaxing

3. Problems Statements to maintain and to bring the restaurant to a new business level to increase its profits Ordering process is still heavily depended on human factors Unwanted loss due to theft Restaurant is not a place for relaxing after a day of hard work.

4. Project Objectives & Scopes Strategic goals of the Coach House are to guarantee its continuing growth and to increase profitability A Computerized Ordering System Security Cameras Table-to-table Wireless Messaging along with game playing capability Computer system and monitor at each table

5. Cost/Benefits Analysis (1) Increase customer satisfaction  an increase of $60,000/year Internal cost reduction  6 employees or $78,000/year Advertisement revenue  $36,000/year

6. Cost/Benefits Analysis (2) Computerized ordering system  $20,000 Security Cameras  $2,000 Cost of installing monitors  $36,000 Labor cost: 3 weeks  $8,840 Cost of maintenance  $4,200/year

7. Cost/Benefits Analysis (3) NPV is $393,816 ROI is 400%  This is a very promising IT project and is worthy to implement

8. Projected Timelines Project is to be completed in 3 weeks Research and ordering can be done on the day time. Implemented in 4 phases: Wireless network Computerized ordering system Security cameras & Monitor installation Integration testing and system release

9. Project Work Breakdown Structure PROJECT TIMELINE MAJOR MILESTONES (DATE) Start Date 07/18/2005 Project Start07/18/05 Finish Date 08/07/2005Construction of Wireless network 07/29/05 Duration in Days 3 weeks Completion of Computerized Ordering System 08/02/05 Total Work Hours 213 hoursCompletion of Terminals & Monitors & Security Cameras 08/05/05 Number of tasks 41 tasksClosing Celebration08/07/05

10. Risk Analysis Lack of interest from employees and customers Users’ input Help them realize the potential benefits Use of no fancy technology  Technical risks are minimal Main business risk: investing lots of effort without realizing potential benefits.

11. Project Implementation Project will be implemented in using a parallel methodology All phases of this project will be assigned to the project team led by project managers Thorough testing at each phase and a final integration test New system is scheduled to release.

12. Questions ????