1. Online Postgraduate Admissions Project Kate Ward – Project Manager Clare Streatfield – Postgraduate Admissions and Recruitment Manager Hannah Waring – Business Analyst

2. Processes working group Reviewed current processes Identified key roles and responsibilities within the process Re-designed and mapped standardised As to be process Ensure processes and procedures are aligned to the new Hobsons system

3. Summary of key issues Duplication Lack of consistency in process Limited management information Responsibility Poor customer experience Lack of trust

4. Key roles of the process Upload applicant details in student system (SITS) Check applicant meets programme requirements Authorise offer/decision Communicate to applicant Report on management information

5. As to be process

6. What not doing Continuing with a range of individual, locally developed processes Paper tracker forms Local department databases Photocopying applicant files Extended turnaround times

7. What not doing Duplicated paper applicant file at faculty, department and supervisor level Department informal offer notification Sending offer letters and offer of admission forms by post Using local databases to run management information queries

8. Benefits Simplified processes/ eliminating non- value added activities (local databases) Enables academics to optimise time available for teaching and research Operating in a much more uniform manner across the University Encourages the sharing of best practice Support staff career development

9. Have your say Is there anything that we have missed?

10. Email comments/feedback by Monday 12 th October to: Hannah Waring, Business Analyst hannah.waring@bristol.ac.uk hannah.waring@bristol.ac.uk Kate Ward, Project Manager kate.ward@bristol.ac.ukkate.ward@bristol.ac.uk Clare Streatfield, PG Recruitment and Admissions Manager clare.streatfield@bristol.ac.ukclare.streatfield@bristol.ac.uk