1. The Evolving Business Case Tim Haywood, Group FD and Head of Sustainability

2. Interserve in London Redefining the future | 2

3. Delivering services... Redefining the future | 3 CleaningSecurityBuilding Equipment

4. ...delivering sustainable outcomes Redefining the future | 4 Places that benefit people Positive environmental impact Sustainable growth Public service in the public interest More skills, more opportunities

5. How do you measure sustainable growth? Redefining the future | 5

6. Creating social capital Base level Including SMEs and Social Enterprises in your supply chain Up-skilling workforce and communities Local employment KPIs Redefining the future | 6 Moving further Creating joint ventures with the third sector Partnership approach to delivery Long term collaborative approach to working with disadvantaged groups Advancing the agenda Providing a catalyst for social entrepreneurship Connecting communities New business models and financial structuring

7. Supply chain – Committed 85% local sub- contractor, delivered 95% – Committed 60% local labour, delivered 86% Upskilling and community engagement – 45 new apprentices, 30 NEETs placements – Mentoring students, work experience, work shadowing, site- visits Creating social capital Redefining the future | 7 Social KPIs in contracts: West Yorkshire Police

8. Creating social capital Landmarc 100 scheme, 100 ideas over 3 years – Financial support and advice for 100 grassroots innovation projects – Practical mentoring, equipment, resources for entrepreneurs Connecting communities – Understanding local labour needs and supply chain capacity – BITC Rural Business Connector and Rural Action Programme Redefining the future | 8 Realising the opportunity to create social value: Landmarc

9. Redefining the future | 9 50% reduction in carbon Our targets are ambitious.... on 2013 baseline by 2020...how will the Capitals help?

10. Passivhaus office – case study Sustainability built into design – A+ EPC rating, 66% reduction in CO 2 before PV – Low energy consumption - super insulation, triple glazing, air tight, earth tubes Increased wellbeing of staff – Bright, efficient comfortable environment – 11% reduction in sickness absence Rapid learning curve – First time applied to commercial office – Shared learning with 1000 visitors Whole-life cost view – 5-10% additional CAPEX – Increased rent offset by operational savings – Energy cost saving £30,000/yr Redefining the future | 10

11. Cities need Integrated thinking Redefining the future | 11 Traditional cost-based model challenged by 4 capitals Measurements need to be robust, transparent Encourage long-term view Leading to... integrated decision-making

12. Redefining the future for people and places Thank You