1. University of Aberdeen College of Physical Sciences Course Co-ordinators & Teaching Staff Forum Paul Garnham Recruitment Co-ordinator, Shell EP Europe 20 December 2004

2. Contents Quick intro to Shell What Shell looks for in candidates The recruitment process

3. Serving more than 25 million retail customers a day Operating in more than 145 countries 119,000 employees Net income of $12.5 billion Just under one million shareholders Gross sales proceeds of $269 billion Capital investment of $14 billion Capital employed $96 billion Crude oil production 2.33 million barrels a day Total oil sales 12.2 million barrels a day Source: Annual Reports, May 2004 Shell at a glance

4. Canada, Central and South America 15,000 UK 8,000 Others-Europe 27,000 USA 30,000 Middle East, Africa, CIS and Asia Pacific 28,000 Netherlands 11,000 Source: SEC Form 20-F, June 2004 Shell staff worldwide

5. £7 billion investment in the UK over the last decade. 12% of Shell Groups capital invested in the UK, creating 10% of its profits. Employs around 8,000 people directly, between 60,000 to 80,000 indirectly. Produces 24% of UKs oil & 23% of its gas. Manufactures 15% of the UKs oil products (petrol, aviation fuel, heating oil etc). Shell in the UK

6. Norway Denmark United Kingdom Netherlands Germany Ireland Austria Italy EP Europe Shell EP Europe

7. Degree versus career

8. Academic Record –Academic record is one key factor in the assessment of the application Skills & Achievements –Extra-curricular activities and achievements are strong evidence to help us forecast future performance Technical Skills –Technical skills are both essential and highly valued CAR –Capacity, Achievement, Relationships What Shell looks for in candidates

9. Analyses data quickly and learns fast Identifies critical issues despite incomplete or ambiguous data Analyses outside existing boundaries Identifies implications and linkages Manages uncertainty within complex environments to produce creative workable solutions In other words, the analytical ability to place problems in a wide but relevant perspective Capacity

10. Has drive and enthusiasm to set themselves and others challenging targets Delivers results Demonstrates resilience when faced with setbacks Responds resourcefully when faced with conflicting priorities or changing demands Is courageous in tackling unfamiliar problems In other words, the ability to get things done Achievement

11. Demonstrates honesty and integrity Values and seeks diverse input from everyone regardless of background Influences and motivates others Communicates in an open, direct and clear manner Builds constructive working relationships In other words, the ability to work efficiently with others in a team Relationships

12. Application form Screening Structured interview Shell Recruitment Day Job offer Start work ! Shells recruitment process