1. Email Content Control Stewart Duncan Technical Manager

2. What is ECC? ECC protection provides a first line of defence against all email threats including: –Viruses –Spam –Malware –Denial of Service attacks –Directory harvesting –ECC also protects with image and content filters.

3. Do you have access? ECC is provided by LGfL as part of the Email Hosting package. Domains hosted with LGfL via the Synetrix EMH platform will have ECC switched on. If you use a @lgfl.net email account, ECC is also active.

4. How do I access this system? ECC administrators will have access to teir domain rules and configuration via their Talk2Synetrix login In some instances your LA may control this feature for you If you are unsure talk to Synetrix who manage this service for LGfL on 08700 636465 option 1

5. What does ECC do? When email is sent to your domain, before it reaches your Email Service it is passed via the ECC engine. It is at this stage the email is scanned. It is at this stage before it even reaches your Inbox that the mail is scanned for: Viruses (ECC uses 3 different virus engines. Sophos is one of these Spam (connection management and integration of multiple best of breed filters) Pornographic Images (Image filters that can recognise skin tones and block based on your threshold) Dark Mail (message traffic is submitted by an attacker to numerous e- mail addresses in the hope of finding a valid target) VS (Verify Sender)

6. Some stats… Statistics and mail activity details are available from the web front-end for your domain. The lgfl.net domain receives about 5 million messages each month TypeTotal Spam4,265,843 Quarantine36,971 Virus15,695 Fail36,006 Legitimate570,571 Total4,925,086

7. What else can ECC help do? The ECC web front-end also offers administrators lots of different reporting functions. Report TypeDescription Daily flowCounts of all mail to flow through the system in either direction broken into categories by day Hourly flowCounts of all mail to flow through the system in either direction broken into categories by hour Top recipient/sendersLeague of top n individual mailboxes to send and receive messages Daily latencyThe time it takes mails to pass through the system and to be delivered Active mailboxesCount of active mailboxes to send or receive messages Daily bandwidth usageEmail sizes by the day Top failure codesCounts of all SMTP failures to flow out of the system in either direction broken into categories Top bandwidth usersShows which domains use the most bandwidth Top virusesLeague of the top viruses sent or received Daily flow by addressCounts of all mail to flow through the system for specified mailboxes in either direction broken into categories by day Daily delivery failuresSMTP failures Legitimate domain trafficLeague of the top n legitimate domains to send messages to or receive messages from Top rules usedShows the use and efficiency of custom rules on mail flow Domain usageLeague of the usage of domains Mail size bandsCounts all mail sizes broken into size categories

8. ECC gives you the control over your email domain You select the level of Spam control You can configure additional rules to suit your school

9. Summary If you use a lgfl.net email account you are already protected If you use the Synetrix EMH platform you will have this functionality switched on You can access your admin web front-end using your Talk2Synetrix user details (www.talk2synetrix.co.uk)www.talk2synetrix.co.uk Support is available for ECC by telephone on 08700 636465 option 1 or by email servicedesk@synetrix.co.uk servicedesk@synetrix.co.uk