1. mQuest ® and PDA Instruction Mobile Market Research with mQuest ® Interviewer training PDA Handling PDA Instruction

2. 1 General Please do not change device settings and do not play around Handling of the touchscreen  If usage with stylus: Hold the stylus as vertically as possible  Tip the touchscreen shortly and with normal pressure  Don‘t put your hand/finger on the display Device on/off  Device dependent position of the power button  Only turns the display on/off (no data will be lost)  When not in use the display gets dark after approx. 30 sec.  press the power button In case of questions/problems or if the text is displayed in an unknown language please report

3. 2 General Instructions Next Back Often there is an information as an introduction for a question. Read out the information and click on "Next". Don't click on the button "Menu". If it happens, click on "Close" to leave the menu. Help: if help is available, a bulb is shown. Click on bulb for help text.

4. 3 Scrolling (Windows mobile) If the text is longer than the display (recognizable by the displayed scroll bar), always scroll the whole way down. Scroll: Pull scrollbar

5. 4 Number and text entries Virtual keyboard is automatically shown Open/Close via symbol Continue with “Return“ key (on the virtual keyboard)... or close virtual keyboard and press “Next“ button If virtual keyboard is not shown anymore, please report

6. 5 Single/Multiple choice Click anywhere in the line QuickClick: when clicking the answer, automatic jump to next question

7. 6 Auto completion Similar to navigation system Enter first letter and choose from hit-list An entry from the list shall be selected. If no matching entry is found, please report.

8. 7 Ranking Choose1st rank, then 2nd rank etc. Chosen items disappear Possible to reset

9. 8 Voice Recording Start recording with red circle Stop recording with blue square Delete with red cross Play with green triangle Limited recording length Distance to microphone: max 0,5 m Don‘t cover microphone with your hand (position of microphone is device dependent) Please use the voice recording! (Don‘t press “Next“ without making a recording)

10. 9 Chapter overview - Options Chapter overview shows all enclosed sub- chapters 1. choose a sub-chapter for processing 2. process the sub- chapter 3. choose next sub- chapter etc. 4. If all sub-chapters have been completed, press "Next" to proceed

11. 10 Chapter Overview - Navigation Completed chapters are marked with “Next“ = continue in questionnaire (usually only when ALL chapters have been completed) "Back" = return to previous question (the question before this chapter overview)

12. 11 Chapter Overview - Check Chapters are checked for completeness Incomplete chapters are shown and can be directly chosen for processing „Ignore incomplete sub-chapters“ only in exceptional cases!

13. Thank you very much for your attention! “Coming together is a beginning; keeping together is progress; working together is success.” (Henry Ford)

14. 13 Dell Axim X51 Overview 2. microphone 6. stylus (extended) 11. lock button 4. power button 20. navigation button