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1 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Theme The convergence of B2B, SOA & BPM technologies has led to the creation of.

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Presentation on theme: "1 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Theme The convergence of B2B, SOA & BPM technologies has led to the creation of."— Presentation transcript:

1 1 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Theme The convergence of B2B, SOA & BPM technologies has led to the creation of a new class of software that can drastically improve the effectiveness of B2B operations

2 2 Entire contents © 2007 Forrester Research, Inc. All rights reserved. The Convergence Of B2B, SOA, And BPM Organizational and Geo-political Boundaries Source: “B2B Integration Trends: B2B Modernization,” December 10, 2007

3 3 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Enterprise Headquarters Location Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

4 4 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Enterprise size by revenue Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

5 5 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Respondent roles Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

6 6 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Scope of operations Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

7 7 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Respondent industry/sector Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

8 8 Entire contents © 2007 Forrester Research, Inc. All rights reserved. How many partners does your business work with? Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

9 9 Entire contents © 2007 Forrester Research, Inc. All rights reserved. B2B Business Drivers Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

10 10 Entire contents © 2007 Forrester Research, Inc. All rights reserved. B2B Pain Points Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

11 11 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Time required to onboard new partners Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

12 12 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Time to change an integration interface Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

13 13 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Does your B2B solution use the enterprise integration tool? Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

14 14 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Reasons for not using enterprise integration tool for B2B Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

15 15 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Plans for B2B Modernization Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

16 16 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Proposed timing of B2B improvements? Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

17 17 Entire contents © 2007 Forrester Research, Inc. All rights reserved. What is your integration tools strategy? Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

18 18 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Case Study: Electronic Invoicing

19 19 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Percent of invoices handled electronically Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

20 20 Entire contents © 2007 Forrester Research, Inc. All rights reserved. What percent of your invoices are handled electronically? Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

21 21 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Type of integration tools used Source: A commissioned study conducted by Forrester Consulting on behalf of Sterling Commerce

22 22 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Is there a link between integration success and tools? Yes –Enterprises using comprehensive integration solutions have higher levels of B2B success than those Using multiple best of breed integration products Relying on custom development for integration Why? –Comprehensive, pre-integrated solutions increase IT’s effectiveness in supporting the business. Combined B2B, SOA and BPM platforms Model-driven support for process improvements is included The vendor assumes maintenance responsibility, leaving more time for IT to support new business requirements

23 23 Entire contents © 2007 Forrester Research, Inc. All rights reserved. The Convergence Of B2B, SOA, And BPM Organizational and Geo-political Boundaries Source: “B2B Integration Trends: B2B Modernization,” December 10, 2007

24 24 Entire contents © 2007 Forrester Research, Inc. All rights reserved. Recommendations Plan for a strategic update of your B2B capability Incorporate BPM technology for end-to-end value chain improvements Include SOA for enhanced reuse capability –Plus support for Web services and governance Provide support for both EDI and XML –Both will co-exist for many years to come Plan for the future, not the current need

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