1. The State Rehabilitation Council (SRC) Partnership to Review, Analyze and Advise.

2.  Partnerships  Recognizing roles and functions  Adequately staffed SRCs  Best practice recommendations  Triangulation/Power dynamics  Review and Analyze  Survey of other SRCs and stakeholders  Policy flow  Info sharing & data sharing Discussion Areas  Advising VR  Topics  Methods  Future Impact and Focus  Q & A

3.  Federal regulations [34 Code of Federal Regulations (CFR), Part 361.17 (h)] identifies functions of State Rehabilitation Councils (SRC) and their responsibilities to ensure quality rehabilitation services. Introductions

4. Roles, Functions and Staffing of the Council:

5. Partnerships Best Practice recommendations: The SRC-VR partnership is only as strong as the relationship that exists between the SRC Chair and VR director, who set the tone for the full membership and staff. Though mandated by federal law, the partnership between SRCs and VR extends beyond the shared accomplishment of mandated tasks. Specifically, the partnership is a call to action to advocate for and to hear the voices of the people served by VR.  An excellent resource and best practice guide is the 36 th Institute on Rehabilitation Issues, 2011, The SRC – Vocational Rehabilitation (VR) Partnership.

6. Partnerships Power Dynamics* Type Manipulative – partial power over another Competitive – Power against another Nutrient – Power for another Integrative – Power with another Model often found: Manipulative power – Manipulative power is a substitute for genuine communication and shared decision-making. The person or group using manipulative power may try to make others do things not in their own best interests if those actions benefit the power-wielder. * Florida Center for Public Management, Level 4, Managing Organizational Effectiveness, October 2005

7. Partnerships Power Dynamics* Other Models often found: Nutrient power - Nutrient power is based on a sense of responsibility for the well being of others. Whether expressed as parenthood, a benevolent dictatorship or statesmanship, nutrient power seeks the best for those over whom power is held. Integrative power – Integrative power approaches the concept of empowerment: my power together with your power will accomplish more than either of us could alone. It has overtones of cooperation, but all parties to integrative power may not enter into the alliance willingly.

8. Partnerships Power Dynamics* Best strategy is involving others: Goals – Your goals are interdependent; to reach yours is to contribute to the ability of others’ to reach theirs and vice versa. Controls – You rely on the on-going commitment and judgment of the other person. Urgency (time) – Time is available for exploration and problem solving. Balance of power – Both parties have information or expertise the other party needs; or both parties trust and respect each other. Commitment – Long-term commitment of others to your goal is sought.

9. REVIEW & ANALYZE

10. Areas of SRC survey request: What activities or processes has your SRC followed to meet the code to review, analyze and advise VR? How does the SRC advise the agency? What common topics does the SRC advise the agency? If you have developed forms or formalized steps please attach.

11. REVIEW & ANALYZE Common Activities or Processes: 1.State Plan 2.Agency Strategic Plan 3.Comprehensive Needs Assessment 4.Annual Report 5.Consumer Satisfaction Survey 6.RSA Monitoring Report Additional: 1.Public Forums 2.Order of selection issues 3.Policy Review/changes

12. REVIEW & ANALYZE – DRAFT POLICY A draft of Florida VR and FRC policy review process map

13. REVIEW & ANALYZE – FURTHER SRC SURVEY FINDINGS Activities or Processes - Additional: 1.Budget discussions with DSU 2.Employer Recognition Awards 3.Presentations at Planning Retreats 4.Member of executive management/leadership team 5.Council members serve on agency committees 6.Participant in region trainings 7.Review service fee memorandums 8.Advocacy 9.Educating legislative delegates

14. Review & Analyze – information & data sharing 36 th IRI Performance Management August 15-17, 2012 Orlando 3 rd qtr of calendar year Notes Date Received Review and Analysis Comments Best Practices Advise/ Kudos Report on Human Resource DevelopmentNot received Information request under review Report on Organizational learning and Performance Support with Strategic Plan Not received Information request under review Financial Update (Grants and General Revenue, encumbered, budget authority, requested, etc.) Not received Information request under review Requested Every Qtr: Update on VR performance on RSA Core Measures In Director’s report 8/15/12 Members reviewed the date received OOS, who is in accepted status, in services, in employment In Director’s report 8/15/12 Members reviewed the date received VR strategic plan updateNot received Information request under review Ombudsman’s reportIn Director’s report8/15/12Members reviewed the date received Director’s reportSee power point8/15/12 Members reviewed the date received Purchased Client Services Overview All reports presented Lower Muskogee Creek Tribe Presentation – Dr. Peggy Venable See handbook8/15/12 Members reviewed the date received and passed forward questions and ideas for future engagement with tribes. Transition Presentation DOE & VR representatives 8/15/12Members reviewed the date received K Fl DD Council & Fl Self Advocacy Alliance – Tricia Riccardi 8/15/12Members reviewed the date received FSU Customer Satisfaction Survey (CSS)See packet8/16/12Members reviewed the date received BEES report 8/17/12Members reviewed the date received FILC report 8/17/12Members reviewed the date received Disability Rights 8/17/12Members reviewed the date received Yes! Of America 8/17/12Members reviewed the date received Crowne Plaza representative - Scott 8/17/12Members reviewed the date received FRC Public Forum 8/17/12Members reviewed the date received

15. Review & Analyze – Florida information & data sharing Review & Analysis Form Planning & Coordination Project Tracking State Plan recommendation development of themes Tracking of state plan recommendations & progress Public forum tracking

16. Advising VR Survey Findings Methods Policy consultation group/ work committees Executive management team Participation in employee training and planning events Comments, questions and kudos Multiple Council meetings State Plan Directors reports Topics Order of selection Supported employment Outreach to employers Transition Customer satisfaction survey New or revitalized programs Marketing strategies Average hourly wages Minority outreach

17. Future Impact and Focus Public forums Impact of WIOA Minority populations Transportation Focus on strategic plan Open communication Don’t agree/disagree but help problem solve Adopt business model Focus on the BIG picture Topics identified by survey respondents

18. Q & A

19. Florida Rehabilitation Council Andrea Schwendinger 4070 Esplanade Way, 2 nd floor Tallahassee, Florida 32399 850-245-3319 OR 850-245-3397 Andrea.schwendinger@vr.fldoe.org or FRCcustomers@vr.fldoe.org Contact information: