1. Enterprise Ireland Vienna Seminar April 11 th 2002 www.enterprise-ireland.com

2. Enterprise Ireland  Established in 1998  The agency with responsibility for supporting the growth of locally controlled industry

3. Who are our clients?  Manufacturing and internationally-traded services companies employing ten or more  High-growth start-ups  new businesses that are likely to see sales grow to around €1.27m and employment to between 10 and 20 people in early years  Overseas companies in the food, drink and timber sectors that seek assistance to locate in Ireland

4. Enterprise Ireland’s strategy  Bring knowledge and expertise to clients  Build relationships with key partners  Share financial risks to make change possible

5. What clients want  “ Customise your responses  solutions, not schemes ”  “ Challenge us in our plans  offer creative suggestions ”  “ Give us one central contact or champion who can help us get the most from EI ”  “ Eliminate the information black hole ”

6. The Business Development Model (BDM) Delivery Mechanisms of Support Services in Ireland

8. BDM : Six interactive elements  Business strategy  Research, development and design  Production and operations  Marketing  Human Resources Development  Finance for growth

9. Characteristics of the Structured Approach  A holistic integrated approach to working with a client  Matches the allocationof EI resources(financial and non financial ) to the achievement of impact on sales, exports and employment of client companies  Sets uniform acceptable standards for client interaction

10. Development Advisor  Development Advisor:  One stop shop /account manager  Catalyst for change  Provides Access to Specialist Supports and Networks  Overseas network  Technology expertise  Human resource development  Market and sectoral expertise  Effective broker of solutions  Linkages

11. Office Network  Over 100 staff in 10 regional offices  30 overseas offices  Trade Consultants  All staff have sectoral expertise and business development skills  Work pro-actively to find opportunities and build useful links  Feed local knowledge into Irish companies

12. The Mentor Network  Experienced business people advise client companies  468 Mentor assignments undertaken in 2000

13. How clients benefit  “… the agenda forced us to consider some key issues.”  “The BDM approach encourages us to discuss all aspects of our business so that there are no gaps”  “The DA is particularly good at recommending actions”  “It’s great to meet with the DA – we just wish it could be more often”

14. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

15. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

16. Enterprise Support Structure

17. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

18. Enterprise Support Structure

19. Enterprise Boards  Established in 1993  Part of National Development Plan  Based on Local Government Boundaries  Independent Board  Chartered by Department  Board Directors from wide social Partnership

20. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

21. Enterprise Support Structure

22. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

23. Enterprise Support Structure

24. Enterprise Board Structures

25. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

26. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

27. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

28. Enterprise Boards  Established in 1993  Part of National Development Plan  Based on Local Government Boundaries  Independent Board  Chartered by Department  Board Directors from wide social Partnership

29. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

30. Enterprise Boards  Established in 1993  Part of National Development Plan  Based on Local Government Boundaries  Independent Board  Chartered by Department  Board Directors from wide social Partnership

31. Enterprise Board Structures

32. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

33. Enterprise Boards  Established in 1993  Part of National Development Plan  Based on Local Government Boundaries  Independent Board  Chartered by Department  Board Directors from wide social Partnership

34. Enterprise Board Structures

35. Supports Provided  Hard Supports  Financial Aid Capital Employment Equity Feasability  Soft Supports Information Counselling Training Mentoring

36. Micro Enterprise Supports Ireland 11 th April 2002 Vienna

37. Enterprise Boards  Established in 1993  Part of National Development Plan  Based on Local Government Boundaries  Independent Board  Chartered by Department  Board Directors from wide social Partnership

38. Enterprise Board Structures

39. Supports Provided  Hard Supports  Financial Aid Capital Employment Equity Feasability  Soft Supports Information Counselling Training Mentoring

40. Information Technology and Micro Enterprise  Additional Programme delivered through Enterprise Boards from 2001  Enablement of Micro Enterprises to engage in E-Commerce  Finance  Training  Strategic  Mentoring