1. ERP and Financial Systems Innovation Award Fall 2010 City of Roanoke, VA “What to do when IT support is downsized?

2. Multiple Titles / Taglines What to do when IT support is downsized? Budget Cutbacks Staffing Reductions Advancing Technology Mainframe “hosted” systems vs. web based environments

3. Financial Systems Team Finance  Accounting  Accounts Payable  Payroll High level functional users Strong technical skill set

4. Chronological Events 06/2005 – Accounting system upgrade deferred 06/2006 – Accounting system upgrade successful go-live CGI/Advantage (v. 3.5.1.2) 2007 – Fixed Asset System (add-on to CGI/Advantage) 2008 – FASTER – Fleet - Installation 2008 – HARMONY – Social Services - Upgrade 07/2008 – APTAFund – RCPS / New system installation 03/2010 – Manatron – Tax Treasury Phase 1 (RE & Treasury Collections) - Replacement 04/2010 – Lawson – HRIS / Payroll - Replacement

5. Current / Future Plans 04/2011 – P Card – Platform upgrade and enhanced servicing from vendor 10/2011 – CGI/Advantage – Accounting upgrade (v. 3.8.02) 10/2011 – Implement Vendor Self Service (VSS) in conjunction with accounting upgrade 2012 – Lawson – Payroll upgrade (decommission of operating system) Pending – Tax Treasury Phase 2 (Business License) – Replacement Pending – Tax Treasury Phase 3 (Personal Property) - Replacement

6. Organizational Chart

7. Additional Benefits Trainers  Organization – End users  Functional/Finance – Power users Critical needs backfill  Vacancies  Staffing irregularities Project team members

8. Questions Andrea F. Trent  Assistant Director of Finance  City of Roanoke