1. TRAINING

2.  Employee training is a significant investment an employer can make.  However, a lot of money is wasted on inefficient training.  The Malaysian government encourages employers to train & re-train employees (Human Resource Development Fund).

3.  Smart employers know that training programmes help in attracting sophisficated and educated talents.

4.  Training is the organisational activity which aims to improve an employee’s current performance. Training Changes Attitudes Develop skills Imparts knowledge

5.  Training may be conducted outside the classroom. Can you relate with your experiences organising / participating in training?  Whatever specific skills & knowledge a worker may have picked up during his secondary & tertiary education will be out-of-date.

6. Effective Training Increases workers’ productivity Increases workers’ job satisfaction Keeps workers’ skills & knowledge up-to-date Motivates workers

7. Identify training needsSet training objectivesDesign the Training ProgrammeImplement the Training ProgrammeEvaluate the Training Programme

8. Who needs training? What is the worker / group of workers lacking?

9. 1. Individual workers facing difficulties in performing their job. 2. New workers 3. New technology / procedures introduced. 4. Individuals are transferred / promoted. 5. A major change such as a merger, etc.

10.  Terminal behavior ◦ The minimum requirement for a training objective.  Standards to be achieved  Conditions of Performance

11. What do you think are the factors to think of when designing a training programme?

12. Facilitators?Venue?Duration / Scheduling?Number of participants?Training methods?Logistics?Budget?

13. Training methods lecturesRole-playsJob rotations Computer- aided learning / e -learning In-tray / in- basket services Case studies Special assignments Simulation trainings Adventure learning Apprenticeships

14.  Prepare checklists  Prepare a ‘training evaluation questionnaire’.