1. 1 © Quality House QUALITY HOUSE The best testing partner in Bulgaria

2. 2 © Quality House Agenda n Company information n Services we offer n Cost Effect

3. 3 © Quality House Agenda n Company information n Services we offer n Cost Effect

4. 4 © Quality House Quality House as Partner Quality House is the independent market leader in testing automation and software quality related services in Bulgaria. q Access to a large group of experts in the field. q Services based on current worldwide recognized standards for testing and quality assurance (i.e. ISEB, ISTQB, CMMI …) q Resources and test lab infrastructure available in Sofia depending on best benefit for your organization. q Keep complete ownership and control of performance and results based on best benefit service level agreements. q Benefit from implicit test process improvement and the highest possible level of reuse q Onsite support

5. 5 © Quality House Agenda n Company information n Services we offer n Cost Effect

6. 6 © Quality House Quality House Services n Testing and QA training courses n Test Outsourcing n Professional Test Consultancy

7. 7 © Quality House Quality House Services n Testing and QA training courses n Test Outsourcing n Professional Test consultancy

8. 8 © Quality House Quality House Training Quality House is the first and only accredited training provider in Bulgaria in the field of Testing and Software Quality q Partnership with iSQI (International Software Quality Institute) q ISQTB Certified course methodology and materials q ISTQB Certified Tester certifications

9. 9 © Quality House Types of training courses n Foundation Level q Basics for Software Testing n Advanced Level q Functional Testing q Technical Testing q Test Management

10. 10 © Quality House ISTQB Certified Tester, Foundation Level n Principles of Software Testing n Testing Terminology n Fundamental Test Process n Testing throughout the Software Lifecycle n Static Testing n Dynamic Testing Techniques n Test Management n Testing tools

11. 11 © Quality House Quality House Services n Testing and QA training courses n Test Outsourcing n Professional Test consultancy

12. 12 © Quality House Test Outsourcing n Manual FST and Regression Testing n Automated Testing

13. 13 © Quality House Test Outsourcing n Manual FST and Regression Testing n Automated Testing

14. 14 © Quality House Manual FST and Regression Testing Scenario: 1. Manual Testing for 40% coverage 2. Manual Testing for full coverage Pro’s and Con’s: n Manual work effort (100%) n Lower cost of testing n High Risk of Test Coverage n Important functionality remains untested n Manual work effort (100%) n Higher Initial investment needed n Reduced Risk of Test Coverage n Integrated Quality Control 2 main scenarios need to be considered for Manual FST and Regression Testing Quality House is capable to offer services for both scenarios. We recommend scenario 2 as the most efficient solution.

15. 15 © Quality House Typical Test Outsourcing services n Analysis and Planning n Preparation and Design n Execution and Reporting n Control and Monitoring

16. 16 © Quality House Analysis and Planning n Specifications analysis n Clarifications with the client n Scope and Estimations n Synchronization with the project timeline (development tasks schedule, milestones, etc.) n QA proposal offering

17. 17 © Quality House Preparation and Design n Test Plan (TP) preparation n Test Plan iterations (review and update) with the client n Test Cases (TC) design n Test Data (TD) preparation n TC iterations (review and update) with the client n Test scenario identification (end to end workflow)

18. 18 © Quality House Execution and Reporting n TC execution with valid TD (normal flow) n TC execution with invalid TD (exceptions) n TS execution n Reporting (prioritization) n Verification (re-run TC/TS)

19. 19 © Quality House Non-functional testing n Performance testing (automated testing tools) n Security testing (injections) n Environment testing (cross browsers) n Installation procedure n Documentation review

20. 20 © Quality House Control and Monitoring n Daily activities control n Progress tracking sheet (progress %, consumed man-hours, status, etc) n Bugs/issues summary reports n Summary test reports

21. 21 © Quality House Testing Services n Manual FST and Regression Testing n Automated Testing

22. 22 © Quality House Automated Testing Framework The regression testing is the best candidate for: n Automation n Outsourcing The benefits of Off-Site Outsourcing are: n Risk and Responsibility transferred to supplier, n Best Choice for running systems. Allows to use offshore resource for cost reduction. n It could be managed service performed by Quality House or managed by the client Quality House is capable to supply all levels of outsourcing of the testing Automation. The recommended approach is Managed Service by Quality House since it is beneficial for the solution and risks can be managed.

23. 23 © Quality House The service process 1. Short due diligence on site to identify processes and content 2. Implementation of Automated Test Framework 3. Pilot automation of typical test scenario 4. Transition of existing test scenarios and scripts 5. Regression testing per release or on request 6. Updating and extending of regression test system 7. Optimize test process and procedures

24. 24 © Quality House The service process and Phases Setup Operate Optimize Due Diligence ATF Implementation PILOT First Scenario TRANSITION All Scenarios Plan ReTestUpdate ReTestVerify ReTest Execute ReTest Plan Optimization Implement Optimization Verify Optimization Measure Optimization

25. 25 © Quality House Quality House Services n Testing and QA training courses n Test Outsourcing n Professional Test consultancy

26. 26 © Quality House Professional Test Consultancy Quality House offers Test consultancy onsite at the client location in the following areas: q Test Management q Functional Testing q Internet and Web testing q Test Automation q Performance and Load testing q Process assessments

27. 27 © Quality House Agenda n Company information n Services we offer n Cost Effect

28. 28 © Quality House Cost effect: Outsourcing n Due Diligence has to show, if all activities can be performed offshore n Outsourcing the regression testing (manual and automated) will increase the software quality at an acceptable price n High quality is the best PR message to your clients n Automated Test Framework will allow a one click unattended regression testing. n The technology recommended is prepared to be used from any place in the world n Main criteria is the quality of documentation supplied by the client and the required business knowledge n Saving potential on these activities is about 20-50%

29. 29 © Quality House Responsibility Areas Client Common Quality House PlanControlValidate Quality of Product Quality of Test Assets Financial Result Resources Process and Techniques

30. 30 © Quality House Thank you. Roumen Banov Operations Director Quality House Ltd. office: (3592) 8510521 Mobile: (359) 886317234 rbanov@qualityhouse.biz