2. Digital Imaging Services

3. Digital Imaging Services – We take information from any format (i.e. Paper, Microfilm, Microfiche, Digital, etc.) and move it to an accessible, searchable, secure and recoverable format.

4. Digital Imaging Services Overview

5. Challenges  Remote and mobile workers –Smart Phones –Tablets –Smart Devices  Demand for analytics (information) –prove business cases –drive sales  Cost reduction –Storage Space –Office space  Revenue Generation –Converting storage space to revenue generating space  Compliance –Government regulations –Industry regulations or certifications

6. Benefits  Anywhere, anytime access to vital information.  Employee productivity gains –less time spent searching for information.  Lower costs; reduced paper and energy consumption; higher returns on floor space –minimizing storage costs.  Environmental sustainability –reduce company-wide paper and energy consumption.  Information security –audit trails –streamline compliance..

7. What You May Not Know About Your Paper Documents  “The amount of paper produced by the average company is growing annually by 25%.” (Source: Gartner)  “One billion photocopies are made every day.” (Source: Forrester Research)  “Large organizations lose a document every 12 seconds.” (Source: ARMA International)  “According to a McKinsey report, employees spend 1.8 hours every day—9.3 hours per week, on average—searching and gathering information. Put another way, businesses hire 5 employees but only 4 show up to work; the fifth is off searching for answers, but not contributing any value.” (Source: Time Searching for Information.)  “Volume of information is increasing at 59% a year; 30 times more information than 5 years ago.” (Source: IDC Study)

8. Risks of Poor Document Processing Major risk factors faced as a result of inefficient document processes: *International Data Corporation – Surveyed 1,516 Executives

9. Process  Leverage the nation’s most advanced document processing centers.  Turn unstructured data into organized and usable information.  Two primary processes are Backfile Conversion (legacy documents) and Day- Forward Scanning (incoming documents).

10. File Types Processed  Financial Records  Banking Records  Mortgage Files  Student Transcripts  Personnel/HR Files  Insurance Claims  Medical Files  Hospital Files  Credentialing Files  Medicare/Medicaid Files  Merger/Acquisition Documents  Sales/Service Documents  Bound Books  Mail  Accounts Payable/Accounts Receivable

11. Processing & Security  Processing Centers Operational 24-7-365 HIPPA Compliant 70 + million images processed per month National On-Site Team deployable to any location  Security Employee Confidentiality Agreements Employee Background/Drug Screens Document Chain of Custody Encrypted Deliverables Secured Servers 24-7-365 Monitoring/Operational Staff

12. Thinking of Scanning Yourself?  Large capital outlay to purchase, install and maintain hardware and software.  Hire, train and manage new personnel, or utilize existing staff who may better serve your organization by concentrating on higher value initiatives.  Design and set aside adequate space for performing document preparation, scanning, QC and indexing workstations.  Responsibility to assure all imaging mistakes are captured (QC) prior to finalizing your documents for archival purposes.

13. Are You Willing to Take This Risk? FOR INTERNAL USE ONLY - DO NOT DISTRIBUTE OUTSIDE OF RICOH

14. Questions & Answers We are on the web and on social media www.centriworks.com LINKED IN https://www.linkedin.com/company/centriworkshttps://www.linkedin.com/company/centriworks TWITTER https://twitter.com/centriworkshttps://twitter.com/centriworks GOOGLE+ https://plus.google.com/+Centriworks-USAhttps://plus.google.com/+Centriworks-USA Email Us tsheppard@centriworks.com jallen@centriworks.com Call us 865-524-1124