Aastra – the Communication Company

Aastra – the Communication Company

Aastra Technologies Limited
Aastra Technologies Limited, with its Headquarters in the Canadian city of Concord, Ontario, is one of the leading manufacturers of telecommunications systems Worldwide. Aastra Ticker: AAH.TO Toronto Stock Exchange

Aastra History 1983 1992 1996 Technology consulting – aerospace and defense industries Entry into the telecommunications market – consumer products IPO on the Toronto Stock Exchange (TSX: AAH ) Natural growth in sales (from € 3 million to € 60 million) Growth through acquisitions and generic

Aastra Acquisitions Parts of Nortel Networks, network solutions
January 2000 May 2001 September 2001 May 2002 September 2003 March 2005 August 2005 April 2008 Parts of Nortel Networks, network solutions Nortel, Centrex and ISDN terminals Lucent, Digital Video Division Nortel, CVX & CSG Division Ascom, Telecom Systems Division EADS Telecom, Telecom Systems Division DeTeWe Ericsson

OpenCom 100 / X320 – Navigation
Sales Advantages OpenCom 100 Aastra 800 Wired Systel Aastra 677x (ip) Wired SIP Aastra 675x i Wireless DECT / WLAN Integrated Applications Ext. Applications CTI ELB 5

IP full size – for unbeatable value for money!
OpenCom 100 Little Big PBX IP full size – for unbeatable value for money!

OpenCom 100 Family – Key benefits
Communications servers for individual telecommunications and IP environments Single solution The systems combine conventional telephony with Voice over IP and mobility functions Easy setup Software assisted Browser controlled All-in-one Built-in applications – all browser controlled

OpenCom 100 Family – Key benefits
Integration of DECT System telephones and DECT GAP phones* Full IP solution possible … through DECToverIP® base stations* VoIP solution particularly suitable for branch offices that are connected to a company’s headquarters via IP routes *except OpenCom 131

Key Features of OpenCom 100 PBX Family
Modular, IP-aware, rack-versions available Two families of modules (4 … 60 ports / 16 … 200 ports) 13 display languages, 19 country specific adoptions Configuration and maintenance are web browser based remote service via ISDN PPP dial-in / IP Built-in applications: Web browser based, 60 days free trial DECT fully integrated, TDM-DECT and DECToverIP® System terminals (digital / IP) with complete menu control Router, DHCP server, Q.SIG, Q.SIG-IP, VPN (OC X320 only) 3 days training course will help for a good start

OpenCom 100 Applications – Browser based and Built-in
OpenCTI 50 CTI for all Windows / MAC / Linux operating systems OpenVoice 200 Voic system up to 200 individual / group boxes OpenAttendant 205 interactive announcement / automated exchange system OpenCompany 45 Up to 5 companies in shared office - trunk, phonebook etc. for common and / or separate use OpenCount 100 Recording and evaluation of 6000 call data entries OpenHotel 20 Hotel application: check in, check out, wake up call, room status, call data recording OpenHotel 100 Hotel application: check in, check out, wake up call, room status, call data recording, CDR-to-bill printing

Aastra 800 More than only another Soft-PBX
The OpenCom 100 for your server

Aastra 800 – Why? Aastra is the new call manager for standard PC with Windows XP professional® SP2 or Server 2003 PC-hardware will become the standard for PBXs in next 3…5 years Aastra is Aastra’s answer to the Asterisk challenge Full featured, mature call manager (OC 100 release 8.ff) Country specific features Mobility support: DECT and / or WLAN Maintained by a company dedicated to PBX business Aastra addresses the SME port range at the first step (up to 200 user)

Advantages through SoftPBX
Less cabling (structured cabling) One outlet per desk (forget parallel telephone cables – star architecture) One Admin PC network and voice data Proprietary vs. standard PC instead of “PBX”-hardware SIP phones or proprietary terminals TAPI, CSTA, XML or Special application interface Common communication infrastructure PC with call manager PC with application

Aastra 800 Are you at last programming or already making calls?
Asterisk? Aastra is more easy to configure and more powerful!

Aastra 800 – Sales Channels
Aastra embraces the indirect sales channel Aastra is a product for the indirect sales channel Neither Aastra nor it’s partners – as long as they don’t have a strong footprint in the IT sector – have influence in the IT-admins decision about computer hardware Aastra is a vehicle to let Aastra’s partners work with the IT-admins providing service, config know-how, terminals, licenses and – last not least – PBXs

Aastra 800 – short Briefing (I)
PC operating system Windows XP™ or Server single processor, multi-core Callmanager evolution of OpenCom 100 Port range 200 seats depends on Erlang, DSPs, type of trunk Example: 2 PRI / 0,25E = 240 seats Licensing 1 SIP trunk, extensions = 0.00 € - additional licenses for trunks - additional licenses for extensions - additional licenses for applications - all licenses similar to OC 100

Aastra 800 – short Briefing (II)
Terminal hardware Aastra 675xi, Aastra 677xip, DECToverIP®, 3rd party vendor’s SIP equipment Trunk hardware PC cards for international compatibility Legacy support PC cards for international compatibility DHCP & TFTP restricted to serve Aastra’s equipment to avoid problems with IT admin (Option 43) Connectivity SIP, SIP-DDI PSTN (ISDN) based on PC-cards Q.SIG IP (OC 100 / OC 1000 systems)

Aastra 800 – Licensing 1 SIP trunk + 3-3-3 terminals always integrated
Supported terminals Aastra IP system terminals 100% features but proprietary IP Aastra SIP terminals with several system features directly supported for comfortable use e.g. busy lamp field 3rd party SIP terminals Lizenzname Aastra 800 OpenSoftphone  OpenAttendant 205  OpenCTI 50  OpenHotel 100  OpenCount 100  OpenLine QSIG-IP  OpenCompany 45  OpenCSTA 100  G.729 license  Aastra 677xip  Aastra 675xi  SIP extensions (3rd party equip)  SIP trunk / channel 

The Real Advantage – DECToverIP® Mobility at its best
DECT Base station connected via TCP/IP : RFP 32 IP / 34 IP  DECT Indoor / Outdoor RFP 42 WLAN  DECT and WLAN “Unlimited” number of portable parts per RFP RFP 42 RFP 34 RFP 32 20

VPN Connections VoIP QSIG over IP DECToverIP®
”IP to the Max!“ with OpenCom X320

OpenCom X320 – Q.SIG over IP Netzwerk
DECT S0 Internet VPN-Tunnel* Q.SIP over IP Q.SIP over IP * VPN with PPTP, IPsec and LT2P System Site 1 - Berlin Site 2 - Tokio

OpenCom X320 – DECToverIP® in Branch / HomeOffice
Internet RFP 32 IP DECT OpenCom X320 as VPN-Router VPN- Router** Branch – no PBX! DECToverIP® incl. Handover VPN-Tunnel* Headquarter * VPN with PPTP, IPsec or LT2P ** VPN-Router

OpenCom X320 – Mobile Office
VPN Function DECT Internet VPN-Tunnel* VPN-Client ** Worker in HomeOffice, Airport, Hotel, ... * VPN with PPTP, IPsec or LT2P ** PPTP in Windows 2000 IPsec in Windows XP Headquarter

Voice over IP – OpenCom X320
System IP phones OpenPhone 73IP, OpenPhone 75IP, soft phone OpenPhone 75IPC Connection with G.711 without Gateway module Provided that compressed codecs and echo cancellation are not necessary Internal connections from / to: analogue, BRI, UPN External connections DSL / SIP trunk Max. 32 channels usable (connections) Assumptions 100 Base-T network, switches, no hubs!

Voice over IP - with Media Gateway Module
Echo cancellation, bandwidth arrangement, ToS (Type of Service) Gateway necessary depending on bandwidth in VPN-networks (I.e.: Q.SIG over IP) SIP telephony from/to: analogue, BRI, UPN, PRI (OpenCom 130/150), DECT 8 channels M100-IP media gateway module G.711 ( ISDN), G.723.1, G.729AB ( GSM) DECToverIP® with all OpenCom

M100-IP vs. CF-Card Location for OpenPhone-IP- and IP-RFP-Firmware
Sometimes the MGW (M100-IP) is not existentially necessary, but no compressing codecs and no echo compensation! OP6xIP OP7xIP IP-RFP Softphone OC131 CF --- Flash OC130 o. MGW OC130 m. MGW MGW OC150 o. MGW OC150 m. MGW OC510 o. MGW OC510 m. MGW RAM OCX320

Calling via Internet DSL-Telephony
SIP-Telephony Calling via Internet DSL-Telephony

SIP Telephony Requirements
Requires MediaGateway (M100-IP resp. MG+ETH1-1) DSL-access with enough bandwidth, mainly upstream For professional use symmetrical DSL Bandwidth per speech channel about 100 kbps with G.711 SIP account from a provider Under test: ARCOR DDI Always running: QSC (incl. DDI !!) SIPgate t-online, 1&1, Freenet, a.o.

Configuration – Automated Route Selection
Configurator\LCR Configuration For well-known prefixes use LCR Create new provider, i.e. ”SIPgate“ – Route „SIP-trunk“ I.e. automated selection in Germany ; this area code is used for SIP-numbers only Configurator\Phone book One entry can be used for SIP (i.e. for SIP in business use ”private“ number). The entry contents the prefix for SIP trunk, i.e. “8” instead of “0” or “9” (z.B. ” “). This number can be used as default number.

Full Comfort There are three comfortable ways to initiate SIP calls:
Automated with LCR (ARS) Automated from Phone Book Manually dialling a route prefix Emergency calls should use standard wired trunks – if available! In case of moving sites, the location prefix is misleading for important help services – e.g. the fire department arrives on wrong city due to misleading prefix… Please bear in mind that the costs of transfer from Internet/SIP to the wired network or GSM!

Portfolio OpenCom 100-Family
All on a view

OpenCom 100 Overview OpenCom 510 OpenCom 150 OpenCom X320 OpenCom 130
IP- Phones OpenCom 150 Phones OpenCom X320 IP- Phones OpenCom 130 IP- Phones OpenCom 131 IP- Phones 4 8 16 32 64 128 Subscribers 34

OpenCom 131 - professional system telephony
Smallest member of OpenCom 100 family for ‘starter’ segment Fixed Capacity 2 x BRI (1 x external, 1 x var. ext./int.) 3 x digital UPN (non DECT) 8 x analogue with CLIP 1 Slot for analogue trunk lines M100-AT4 Target Group All markets in national- and international sales SMEs

OpenCom 130 - Open for Enlargements
Basic model of OpenCom 100 family On board 2 x BRI (1 x external, 1 x ext./int.) 3 x digital (non DECT) 4 x a/b (analogue subscriber) Capacity examples (Extension Set) 8 SIP channels (24 terminal max.), 11 digital, 12 a/b 2 BRI, 28 a/b, 3 UPN (no DECT), 1 PRI, 19 UPN (16 DECT), 8 analogue Integrated DECT server Integrated applications Cascadable (doubles capacity) Basic PBX Extension kit & 2nd PSU

OpenCom 150 - more flexible
Most flexible member of OpenCom 100 family - Portfolio completion in high end segment No ports on board - more flexible Port examples: max. 32 analogue user, 6 UPN (DECT), 2 BRI max. 24 UPN (DECT), 1 PRI, 16 analogue user 16 SIP channels,16 UPN (DECT), 8 analg. usr. System telephony Integrated DECT server 19”-version cascadable All features and applications of OC 100 family Wall mount housing or 19”rack version is cascadable

OpenCom 150 Slot for M100-TFE2 Slot for M100-V.24 Pay attention to
3 x digital 4 x analogue Slot for M100-TFE2 Slot for M100-V.24 Pay attention to right manual! CF-Card for OpenVoice 200 and OpenAttendant 205 IP-SW if no M100-IP-Gateway installed 5 slots for interfaces Slot for PRI interface (here: plugged)

OpenCom 150rack ICT-System in complete modular structure
All functions of OpenCom 150 Additional: cascading with OC150 No fixed port - completely flexible 5 slots for modules 3 digital, 4 analogue 3 option slots for V.24 / TFE2 / PRI/S2M 46 ports - with PRI/S2M 76 ports Max. equipped with: up to 24 Upn interfaces / with PRI trunk up to 32 analogue subscribers All RJ 45-jacks prepared on front panel No jumpers Only plug in modules No cabling inside necessary Cascadable with a second OpenCom 150rack 3 x digital 19“ housing 3 HU 4 x analogue

OpenCom X320 – IP pure OpenCom X320 Rack version available 2 x BRI/S0
3 x UPN DECT-enabled! 8 x a/b with CLIP Max. ports i.e.: 2 BRI/S0, 24 analogue, 32 IP, 3 DECT-RFP 4 BRI/S0, 8 analogue , 32 IP, 17 system terminals 6 S0, 8 a/b, 32 IP, 3 DECT-RFP, 8 SIP channels (8xtrunk or 24 phones) DECT und OpenVoice always on Board!! VPN-Router (PPTP, IPsec) HomeOffice, DECToverIP® Rack version available

Interface Modules 41

Modules for OpenCom 100 and X320
M100-A4 / M100-A8 4 / 8 analogue ports with CLIP M100-U4d / M100-U8d 4 / 8 UPN ports for system terminals or DECT RFPs M100-S2U6d Combined module with 2 BRI and 6 UPN ports for system terminals or DECT RFPs M100-S2A6 Combined module with 2 BRI and 6 analogue ports with CLIP M100-S4 Module with 4 BRI ports 42

Modules for OpenCom 100 and X320
M100-AT4 4 analogue trunk lines (HKZ); DTMF dialling M100-IP 8 gateway channels between IP- und non-IP; used for SIP and high quality VoIP 43

Modules for Special Slot X320
M300-FaxV24 – module for Fax and V.24 Module for OpenCom X320 – one incoming FAX box and V.24 for external call data recording 44

Others on special slots
S2M module (OpenCom 130/150) – ISDN-PRI 2Mbit/s M100-TFE (OpenCom 130/131) – 6-,8-wire door interface M100-TFE2 (OpenCom 150) – 6-,8-wire door interface M100-V.24 (OpenCom 130/131/150)

OpenCom 510 – the large one Complete feature set and applications of OpenCom 100 range up to 200 users cascaded (doubled capacity with 2 racks) Port examples: max. 88 analogue, 8 BRI max. 88 UPN (DECT), 1 PRI 200 IP-Terminals with 64 gateway channels and e.g. 2 PRI for fallback 160 UPN or analogue, 4 PRI No ports on board - more flexible Hot plug possible Integrated DECT server All features and applications of OC 100 family System terminals VoIP with OpenPhone 7x IP and IPC

Overview – OpenCom 100

OpenPhone System Terminals
The Customers Tool

System Terminals OpenPhone 61 OpenPhone 63 OpenPhone 65

Overview System Terminals
OpenPhone 61 Monitoring 1 line key / 5 function keys 1-line display No key extension, no adapter possible OpenPhone 63 (IP) Monitoring, handsfree speaking 3 soft keys / 5 function keys 4-line display No key extension, max. 1 adapter (not OpenPhone 63IP) OpenPhone 65 (IP) Monitoring, handsfree speaking 9 soft keys 11-line, full graphic display Additional keys with extension Max. 3 key extensions, 10 keys each in 3 levels Max. 2 adapters (Upn-only) Adapters Audio adapter Headset Recorder Do-not-enter sign

System Terminal OpenPhone 61
Easy to use: self describing context-sensitive menues Display of missed calls, incoming s etc. Loudspeaker Wall mounting 1-line display 1 soft-/line key 5 programmable keys 9 function keys

Large display Adapter for headset connection available (EHS with GN Netcom / Jabra and Plantronics tested) Free hand speaking Wall mounting 4-line display 3 soft-/ line keys 5 programmable keys 12 function- & up-/down keys

11-line full graphic display 9 soft-/ line keys Key extension (up to 3 with 3 levels each) 12 function- & up-/down keys

System terminals for OpenCom and Aastra 800
Aastra 677x Family System terminals for OpenCom and Aastra 800

Display Languages for Aastra 677x
D Deutsch GB English F Français I Italiano FIN Suomi NL Nederlands HU Magyar S Svenska E Español RUS PyccКNЙ P Português TR Türkce EE Eesti

Aastra 677x – Wired Phones New Family Design
Identical layout of all operating keys – better MMI Optimised key alignment for optimised handling Keyboards with lots of programmable keys Headset interface EHS Illuminated display for Aastra 6775 and KeyExtension Aastra M676 Wall mounting

Overview of System Terminals
Aastra 6771 Freehand speaking 1 line key / 5 function/target keys 2-line display EHS headset interface Aastra 6773 1+2 soft keys / 5 function/target keys 4-line graphic display max. 3 KeyExtensions 73P# Aastra 6775 1+8 softkeys 11-line illuminated graphic display max. 3 KeyExtensions 73P# or KE75D Aastra M671 36 soft keys Paper stripes Function or target keys with LED max. 3 key extensions – 36 keys each For Aastra 6773 and Aastra 6775 Aastra M676 20 soft keys 3 levels each Flexible display description Illuminated display Function or target keys max. 3 key extensions – 60 keys each For Aastra 6775

Aastra 6771 5 programmable keys with LED Paper stripes
1 Line key with LED 2-lin display, 19 characters Headset connection (EHS) Freehand speaking Ringing-LED UPN 2-wire 1000m cable length Colours: ice grey, black Wall mounting Firmware update and feeding via UPN

Aastra 6773 UPN 2-wire 1000m cable length or IP
Colours: black, ice grey (UPN only) Tilt angle 4 steps from 21° until 30° Wall mount Firmware update and feeding via UPN 5 programmable keys with LED Paper stripes 4-line graphic display – 48*144 Pixel Headset connection (EHS) Ringing-LED Freehand speaking Up to 3 key extensions Aastra M671

Aastra 6775 UPN 2-wire 1000m cable length or IP
Colours: black, ice grey (UPN only) Tilt angle 4 steps from 21° until 30° Wall mount Firmware update and feeding via UPN 1 line- + 8 programmable keys with display and LED Paper stripes 1-line illuminated full graphic display Headset connection (EHS) Ringing-LED Freehand speaking Up to 3 key extensions Aastra M671 or Aastra M676

Aastra 6775, Aastra 6775ip Same functions and user interface like UPN version DTMF dialling during connection Headset jack Keyboard extension (LED, LCD) – up to 3 modules Firmware update over LAN Powered over LAN (IEEE 802.3af – class 3) or power plug Integrated switch QoS via ToS-flag, Ethernet header prio (802.1p), VLAN support (802.1q) Voice activity detection, comfort noise insertion, echo cancellation * 2 wire digital interface

Aastra M671 Key extension for Aastra 6773, 6775, 6773ip, 6775ip
3 key extensions per terminal Paper stripes for description 36 keys with LED Tilt angle 4 steps from 21° until 30° Power feeding necessary 1 plug-in power supply for up to 3 key extensions or Power over Ethernet PoE Aastra 6773ip, 6775ip

Aastra M676 Key extension for 6775 and 6775ip
3 key extensions per terminal Illuminated display description 20 keys in 3 levels with LED (60 keys!) Tilt angle 4 steps from 21°until 30° Power feeding necessary 1 plug-in power supply for up to 3 key extensions or Power over Ethernet PoE Aastra 677xip

SoftPhone Aastra 2770ip Like Aastra 677xip Softphone
for MS-Windows PCs Design of OpenPhone 7x-system terminals Identical functionality like IP-terminals Additional: Integrated PC-Voic Call recording (on PC hard disk)

OP 7x Overview Aastra 6771 Aastra 6773 Aastra 6775 Aastra 6773ip
Aastra M671 (LED) Aastra M676 (LCD) Interface Up Ethernet - Headset yes Colour Black ice grey Black Handsfree yes, LED LCD 2 * 19 character 48 * 144 dots 128 * 144 illuminated Inclination fixed Adjustable, 21°, 24°, 27°, 30° Wall mounting ABC keyboard Function keys with LED 5 (Paper) 5 (Paper) 3 (LCD) 9 (LCD) 36 (Paper) 20 (LCD) 3 levels

The Aastra SIP Terminals
Aastra 675x i The Aastra SIP Terminals

Aastra 675xi – SIP-Phones Aastra 6751i, 6753i, 6755i, 6757i
New Design – identical to system terminals Expanding with KeyExtensions for busy lamp fields, function- and target-keys Headset connection Four different models Illuminated display for the comfortable ones Slim design wall mounting

Overview IP-Phones

The best wireless technology for each application/solution
Mobility DECT and WLAN The best wireless technology for each application/solution

Cellular DECT Radio Network
RFP 22 for indoor Max. 2 UPN ports / up to 8 calls RFP 24 for Outdoor Class IP 65 (dust tight / water jets) Antennas with different beam characteristics available (i.e. directional) Max. number of RFPs: 48 (OpenCom 510) System handsets up to 127 / independent of number of RFP 4 simultaneous calls per UPN port Max. cable length to RFPs up to 1000 m 2-wire interface No additional feeding RFP 22 RFP 24

DECToverIP® DECT Base station connected via TCP/IP :
RFP 32 IP / 34 IP  DECT Indoor / Outdoor RFP 42 WLAN  DECT and WLAN RFP 42 RFP 34 RFP 32

Aastra – DECT-System Terminals

Todays DECT System terminals

OpenPhone 28 Industry standard system terminal
Protection class IP 54 - protection against penetration of hazardous dust and spill Functional equal to OpenPhone 27: Full system terminal Paging / Alarm / Team Vibration alarm Headset connection MEM-Card for easy change of PP without new check-in Additional features: Alarm key: Could be pressed with PP on belt clip without looking Lonely worker switch / man down

New family of DECT handsets Aastra 600d
Your Connection to the World. New family of DECT handsets Aastra 600d

600d Handset Family Objective Scope Business perspective
New family of wireless handsets based on DECT / GAP / CAP (610d, 620d, 630d) Dedicated for use with PBXs’ of the Aastra group and OEM-systems Scope 610d: Low End Office version with basic features, Protection Class IP 50 620d: Business version, Protection Class IP 50 630d: Industrial / Care, Protection Class IP 65 Can be used in EMEA, North and South America (FCC approval), RSA, Australia Business perspective One common product family for all, will force more quantities, better logistics and prices. Renewal of outdated terminals, better chance to cooperate with OEM partners Having an own device for rough environments like Health & Care New features required by our customers

Features 610d Standards Housing Display, Special Keys Batteries
DECT / GAP / CAP Firmware download over air or PC One PCB for 610d, 620d, 630d Housing Scratch protected Display Drop-resistance: 1.5 m (on concrete) Display, Special Keys 2" monochrome display, back lit 1 three - coloured LED Illuminated Keypad 3 programmable soft – keys 2 plus / minus keys Batteries Lithium-Ion battery pack, 850 mAh At least 12 h talk time At least 100 h stand by time Intelligent Battery Management 610d

Features 610d Audio Charger Options Interfaces Local features
40 polyphone (Midi type) ring tones with automatic volume control Full duplex hands free mode Ambient noise filter for loud environments Interfaces Headset connector Local features Phonebook with 100 entries Redial (20) and caller (30) list 11+1 Display languages Charger Options Charger – Light (standard) (Charger plus) Rack charger

Features 620d and 630d Standards Batteries Housing
DECT / GAP / CAP Firmware download over air or PC One PCB for 610d, 620d, 630d Housing Scratch protected Display Rubber armed (630d, only) Drop-resistance: 2 m Display, Keypad (module) 2" Colour TFT display (65,536 colours) 1 three - coloured LED Illuminated Keypad 7 programmable keys: 1 Hotkey, 3 Soft - keys, 3 Side keys 1 Emergency key (630d, only) Batteries Li-Ion Battery Pack 850 / 1800 mAh Intelligent Battery Management At least 24 h talk time with 1800 mAh At least 200 h stand by time with 1800 mAh 620d

Features 620d and 630d Audio Charger Interfaces Local features
40 polyphone (Midi type) ring tones with automatic volume control Full duplex hands free mode Ambient noise filter for loud environments Build in trembler Interfaces Headset connector Bluetooth interface (speech) Micro-SD Card connector (supported with later release) Local features Phonebook with 200 entries Redial (30) and caller (50) list 11+1 Display languages Man down function (630d, only) Charger USB charger Charger – Light (standard) (Charger plus) Rack charger 630d

600d Handset Family New MMI style: Download options:
Pop-up windows Scrollbar Colour based visualisation 620d / 630d: Colour schemes and small / large font selectable Download options: Download of new firmware, possible from PBX* and PC-Tool (later release) 620d / 630d: Download of costumer specific melodies and idle pictures possible from PBX* and PC-Tool (later release) Download of additional language file possible from PBX* and PC-Tool (later release) Phonebook transfer via PBX* Handset configuration and branding via Air-Interface from PBX* * If supported by PABX

Your Connection to the World.
Thank You

Full integrated Solutions OS independent
Applications Full integrated Solutions OS independent

Applications for OpenCom 100
OpenCTI 50 – Browser based CTI-Function for all user i.e. Apple, Linux etc. OpenVoice 200 – integrated Voic system up to 64 Boxes, also group boxes possible OpenAttendant 205 – integrated interactive announcement and automated exchange system OpenCompany 45 – 5 companies in shared office - trunk, phonebook etc. for common or / and separate use OpenCount 100 – 6000 call data recording and evaluation - Browser based use OpenHotel 100 / OpenHotel 20 – Hotel application incl. Check-In, -Out, wake-up-call, call data recording, etc. OpenLine SIP 2 – SIP-trunk, 2 additional channels (2 incl. with M100-IP) OpenLine QSIG over IP – Networking between OpenCom machines

Licence Handling Test licence for every application available for 60 days trial  Order licence Get licence paper – TAN set Get serial number out of OpenCom by: Configurator\System info\Version\Hardware\Serienummer “SN100-…” Open internet page Fill in ser.-no. And TANs Get key Copy the key and fill in web-browser: Configurator\SYS\Configuration\System\Licences\Aktivate

Computer Aided Calls with OpenCTI 50
also with DECT

OpenCTI 50 TAPI- (Windows-) independent CTI application
Web browser based solution (HTML JavaScript) Independent from operating system (Win, Apple, Unix, Linux etc.) No software installation 60 days trial version Specials: Busy lamp field on up to 8 PCs Internal text messages from/to system terminals (also to groups) Export function Voic to .WAV format Direct access to internal phonebook Instant messaging with 9 prepared messages (each user can read in “his” language) Transfer calls on PC/MAC Comfortable usage of OpenVoice

OpenCTI 50 - Outgoing text messages
Text messages from PC to system terminals OpenPhone 2x and 7x Texts to groups of terminals Display of internal sent messages (max.10) Display with date/time Entries may be deleted separately

OpenCTI 50 - Phonebook 3 display versions: Search for name or number
personal phonebook central phonebook personal and central phonebook Search for name or number Page back/forward Dialling via symbol: Office, mobile, private Sending of internal text message or Adding, editing, deleting of entries : in personal phonebook in company phonebook in central phonebook Import/export of personal phonebook Import/export and deleting of central phonebook only in configurator

OpenVoice 200 1 Testbox available (15 min.) – lost in case of implementing licence Fully integrated solution with 4 channels 4 different sizes 2…60 Boxes can be added up to 200 (OpenCom 510) Announcement before answering Guided by Voice prompts Softkey for Voicebox programmable PIN-protection Comfortable usage with OpenCTI 50 7 welcome- und 4 goodbye texts for each Box, time dependant switchable Notification call to internal or external number immediately or daily on fixed time Group boxes up to 20 members

OpenAttendant 205 Up to 5 parallel Auto-Attendant-Systems in OpenCom 100 Easy configuration with web browser Up to 50 menus – multiple usable Menus flexible interlocking 12 actions in each menu (0-9, *, #) Up to 300 audio files PIN protected areas – i.e. for: Disclosed messages VIP-Call from outside Code protected call diversion i.e. to private number or GSM Up to 4 channels parallel Use of OpenAttendant as „best friend number“ inward dialling – PIN – dialling number for outgoing call with cheaper provider

OpenAttendant 205 – Configuration Screenshots

OpenCompany 45 Multi tenant system for up to 5 companies
3 Types of phonebooks: Central phonebook for common use Company phonebook Personal phonebook per user Trunk code for each company i.e. with „0“ Automatically getting own company route with trunk code Common switchboard or one per each company Separate call data evaluation / interpretation (Option OpenCount 100)

OpenCount 100: Call Data Recording
Integrated Function, no additional hardware / software necessary Storage on integrated memory no CompactFlash-Card necessary Activated with separate licence 60 days trial license can be activated on request one time 6.000 call data recordable Incoming and outgoing calls Project numbers recorded Display and printing via LAN-PC with web browser Data export as CSV-file (i.e. to MS-Excel) Definition of filters for call data evaluation

OpenHotel 100 Basic handling on system terminal
PC with web browser, no SW-installation Check-In / -out Easy to survey room status free, cleaning, occupied (printout possible) Message Waiting Indication MWI on System terminals More than two reception phones - OpenPhone 65 / 63 Room terminals: analogue or OpenPhone OpenCount 100 integrated Call data and invoice preparation Wake-up calls Test license 60 days

Easy to survey room status

OpenHotel 20 Special inexpensive solution for small hotels / pensions
Features based on OpenHotel 100 Differences against OpenHotel 100 Limited to 20 rooms No overview on PC No room status on PC No printout of call data 60 days trial version of professional solution OpenHotel 100

External applications
TAPI, X.31, etc.

CSTA The Interface for... ...everything!

CSTA – Open Interface for Applications
CSTA Phase implemented (Licence for Phase 3 required). Full feature set of TAPI and lots of additional possibilities: Part I Change of user group for a user (I.e. hotel room) Change of user name – incl. phonebook Change display language Reset user incl. calling lists, call divert etc. Status keys on system terminals Configurable menus

CSTA Diagnoses/traces of CSTA via web-browser.
Part II Wakeup call Transparent keypad data Request time group / change time group (day/night etc.) Call data (continuously) CTI for virtual user Message call Diagnoses/traces of CSTA via web-browser. CSTA running on all OpenCom 100th Coding regarding ASN.1-BER (basic encoding rules) (XML with Release 9.00)

Applications based on CSTA of OpenCom 100/Aastra 800
iLink – CTI and CRM for Apple TeKoWin – Hotel, Care, CallShop, etc. ESTOS – ProCall professional CTI Wagner GmbH – ELAN Hotel Software MicroBX Hotel HS3 IP-SYMCON Home Automation LCN, EIB, Wago MODBUS Others under evaluation…

Cashier Terminals with X.31 – Protocol
X.31 enables the access to X.25-Network via ISDN X.31 is used for cashier terminals / POS point of sales etc. Phone/FAX and data transmission simultaneously Connection possible via ISDN B- or D-channel In case of using B-channel the PBX is not active in this connection If D-channel is used the OpenCom 100 transmits the data packets transparently to the exchange X.31-connection leaves the B-channel untouched and is working in parallel to ISDN connections For X.31 parallel to ISDN-layer-2 a separate layer-2 is established The layer-2-connection is identified with the TEI

Cashier Terminals with X.31 – Protocol
Configuration in „PBX Configuration \ System \ X.31“ Every route gets its own name Max. 10 Routes are supported Every port is allowed in two routes The TEIs have to be negotiated with the provider

Release 9.00 May 2009 FMC More to come

Necessary for some Bidding
Numbering plan 1…5 digits – also mixed! I.e. get front desk with „9“ Single-digit numbers (-> Hotel reception) PIN-code telephony Mainly for government tenders etc. Transfer of an undialled trunk line One-time switch of authority (-> Hotel-phone) Temporary change of access rights for next call … Hotel Meeting room Prisons “one call only”

Nice and smart for the user
“Scrolling round” of display at system phones Busy lamps for Terminal busy if any call is active Team key busy Announcement protection per user Caller list/redial for Line keys Other subscribers

Real upgrade – OpenVoice and OpenAttendant
notification of voic messages with attachment of message notification of fax (X320 only) with attachment of fax Increased number of voice channels (OpenVoice/OpenAttendant) up to OpenCom 130/150: 6 channels OpenCom X320: 8 channels No expansion possible – OpenCom 510: 4 channels Assign channels between OpenVoice and OpenAttendant e.g. 2 channel for each application and 2 floating (OC130/150) Mark voic messages as new again

Long no see – most requested
Delete entries in caller list for calls to hunt groups Info-Lamp for missed calls Quitting of “i” in hunt groups on all terminals or per user possible Multiple call forwarding Immediately CFU After time CFNR On busy CFB Call transfer out of hunt groups …e.g. to external GSM

More, More, More – Number of Keys
Increase number of keys (OC130, 131, 150 / X320, OC510, Aastra 800) Team and line keys from 300 / 600  500 / 600 Parallel use of a number 20 / 20  40 / 50 Busy keys from 200 / 600  500 / 2000 Function keys from 500 / 1000  1000 / 2000 Number of entries to lists (black-, white-, etc.) from 200 / 400  …? / 1000

For Specialists – VoIP / SIP
DTMF signalling according to RFC 2833 Requires M100-IP / MG+ETH1-1 Running also with system terminals SIP-SIP connection for transferred calls Forwarding/Transfer of a SIP-trunk line to another SIP-trunk line Integration of Aastra SIP-phones* CTI-support with OpenCTI 50, TAPI and CSTA Plug & Play for initial installation Keys like: Phonebook, call lists, presence, pick-up, call diversion directly programmable from browser Only 1 line key in first release!

CTI – Consequently Expanded
CTI running with SIP-terminals OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT-GAP, SIP (new) CSTA via XML BER (Basic Encoding Rules) always running V.24-Adaptation via CSTA with Windows-Program “Simulation” of COM-port on TCP/IP Using CSTA Phase II without licence (like TAPI) e.g. for OpenCount 500 Get call data from remote site without modem and data buffer Up to 100 calls stored locally in case of interruption (not safe against reset!)

NGN Preparation NGN-Support Service
G.726 (Little-Endian) compressing codec DTMF according to RFC 2833 Service Remote-service via internet …because there is no more switched line like ISDN

DECT Support of next DECT terminal family Aastra 600d with full full feature set 3 Numbers usable outgoing (Aastra 600d only) Large DECT-Systems up to 256 RFPs

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Aastra – the Communication Company

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Aastra – the Communication Company

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