1. Welcome to Training Tips, Tricks and Tactics

2. TRAINING TIPS, TRICKS AND TACTICS Aaron-Marie Thoms – Millhiser Smith Agency

3. Why are we here?

4. Agenda  The three things to consider…  Your Audience  Your Self  Your Material

5. Your Audience  Seems to be the last thing we often consider  Adult Learners are DIFFERENT…  Keep control of the class…respectively  Know the diversity of your class  Use the experience of your class

6. Your Audience  Put yourself in your audiences’ shoes…  Do you know them personally? CAN YOU know them better?  Are they coming on-shift or off?  What temperature are they working in?  What are some “behind-the-scenes” events that could be affecting them?  What is their LEARNING STYLE?

7. Learning Styles  Auditory  Visual  Kinesthetic All use a combo of these; most have a clear preference.

8. Learning Style - Auditory  HEAR  Would rather listen to things being explained than read about them  Recites info out loud  Likes to have music in background  Can't keep quiet for long periods

9. Learning Style - Auditory  Not afraid to speak up in groups  Likes oral reports  Good at explaining  Remembers names  Notices sound effects in movies  Enjoys music  Good at grammar and foreign language  Reads slowly  Follows spoken directions well

10. How to teach an Auditory Learner  Using word association for facts/details  Watching videos  Repeating facts with eyes closed  Participating in group discussions

11. How to test an Auditory Learner  Worst test type:  Reading passages and writing answers about them in a timed test.  Best test type:  Auditory Learners are good at writing responses to lectures they've heard. They're also good at oral exams.

12. Learning Style - Visual  SEE  Likes graphs, charts, watching a demonstration, reading  May have difficulty focusing while listening to an explanation/lecture  May struggle with…  “Listen and Respond” tests  Essay exams because can’t recall what they “heard” in lecture

13. Learning Style - Visual  Good at spelling, but forgets names  Needs quiet study time  Has to think before understanding lecture  Dreams in color  Understands/likes charts

14. How to teach a Visual Learner  Draw a map of events/processes  Take notes, make lists  Watch videos  Outline reading/ make flashcards  Use highlighters, circle words, underline

15. How to test a Visual Learner  Diagramming  Maps  Essays (if you use an outline)  Showing a process

16. Learning Style - Kinesthetic  TOUCH  Process info best through a “hand-on” approach  Sitting still while studying may be difficult, but writing things down makes it easier to understand

17. Learning Style - Kinesthetic  Good at sports  Not great at spelling  May not have great handwriting  Studies with loud music on  Likes adventure books/movies  Takes breaks when studying  Builds models  Gets fidgety during lectures

18. How to teach a Kinesthetic Learner  Body needs to be in action in order to learn  Allow to stand, doodle, bounce legs, etc.  Have them perform the task, instead of just hearing about or seeing it  STRETCH!!

19. How to test a Kinesthetic Learner  Worst Test Type:  Long tests, essays  Best Test Type:  Short definitions, fill-ins, multiple choice

20. Big Picture  We retain…  29% of what we SEE  34% of what we HEAR  37% of what we DO In Safety, we ALWAYS need to be the example, so make sure … what we SHOW them… … what we SAY… … and how we ACT… is what we want others to SEE, HEAR and DO!

21. One Last Thing  Know Your Colors  Blue  Blue – Feeling Picture of your family  Green  Green – Analytical Facts, numbers, trends on why this is important  Gold  Gold - Steady Freddy Here is your checklist – run with this!  Orange  Orange – Entrepreneur Build this and make it successful!

22. Your Self  Credibility  Personal Strengths and Weaknesses  Remember – this is NOT all about you…  You are setting the stage for a culture change… “ Every time you open your mouth, you are creating a culture.”

23. Your Material  Goals…Objectives…PURPOSE!!  SET EXPECTATIONS OVER  Be OVER Prepared  Always have something in your back pocket Shock factor Funny video Interesting story  Make it…  “Environmentally appropriate”  Relevant for ALL learners  FUNNY

24. A Picture is Worth a Thousand Words

28. Closing  Audience, Self, Material –  What priority have we made in the past?  What will we choose to do going forward?  It is OK to make mistakes…  As long as we learn from them…  Strive for progress, not for perfection

29. Did we accomplish our PURPOSE?

30. Thank you! Comments…Questions….Concerns… Make it a safe day!