3. Lesson A Running errandsLesson B Running errands Vocabulary Link Work with a partner. Match the verbs with the nouns and phrases, and write the expressions in the picture. Sometimes more than one combination is possible. Ann’s errands ________ _________ _________________ ________ _________ _______________ ________ _________________ _______________ __________ VerbsNouns and phrases cut out get go leave make pick up take unload grocery shopping the bus home the car at the garage coupons the dry cleaning a haircut the groceries a grocery list the kids from the school to a dentist appointment pick upget go get A busy day / / / 1 2 3 4 5 6 7 8 9 10

4. Work with a partner. Ask each other questions about the pictures. Lesson B Running errands Vocabulary Link Lesson A Running errands Ann’s errands A busy day A: What is the lady in Picture 5 doing? B: She is picking up her dry cleaning A: In Picture 2, what is Ann doing? B: She is making a grocery list.

5. Lesson B Running errands Speaking Here are some useful expressions for getting a clerk’s attention in a store and offering help. Can I help you? Lesson A Running errands Excuse me. Do you work here? Sorry to bother you, but I have a question. Are you busy? I need some help. Yes, I do. Can I help you? OK. Go right ahead. No problem. Where can I buy ______? Do you sell ______? Can I have a look? Can I exchange it? When will it be ready? Do you have any others? Getting a clerk’s attention Offering help Expressions for shopping Useful Expressions

6. Lesson B Running errands Speaking Imagine you are in a store and want to get a clerk’s attention. Work with a partner and write down your exchange. Can I help you? Lesson A Running errands Q: _________________________________________________ A: _________________________________________________

7. Lesson B Running errands 1. Man: Clerk: Man: 2. Woman: Clerk: Woman: 3. Man: Clerk: Man: Speaking Lesson A Running errands Work with a partner. Match each conversation to a picture below. 231 Can I help you? Excuse me. Do you work here? Yes, I do. Can I help you? Yes, Where can I find the dairy section? Are you busy? I need some help. No problem. How much does this cost? Sorry to bother you, but I have a question. OK. Go right ahead. Which form do I use for this package? Keys

8. Lesson B Running errands Information for practice Speaking Lesson A Running errands How much are the oranges? Where can I find sweaters? Do you have this shoe in size 38? Do you have this skirt in red? … It’s $29.99. It’s $5 per kilo. On the second floor. Yes, certainly. Sorry, I don’t work here. It’s not available at the moment. Please come back next week. … Asking for help in a shop Replying to a customer Can I help you? Work with a partner. Role-play with the information given in the boxes. Then switch roles.

9. Look at what this satisfied customer said! Are you too busy to ? No time to ? We want to help you with … ERRAND PRICE Hours of operation: ________________________ ________ ______________ __________ _____________ grocery shopping $35 per hour _____________ Lesson B Running errands Communication Lesson A Running errands An errand service Work with a partner. Read the ad for an errand service and fill in the missing details.

10. Lesson B Running errands Communication An errand service Make a list of errands that you or your parents often do. Lesson A Running errands Errand ______________________________________________________

11. Lesson B Running errands Information for practice Lesson A Running errands An errand service Errands do the laundry go shopping draw money check my e-mail Where to to the bank to the post office to the laundromat to the pharmacy to the supermarket When on weekends every afternoon when I’m not in class after dinner every Monday morning Communication Tell your partner what errands you usually do and when and where.

12. Lesson B Running errands Information for practice Lesson A Running errands Imagine you are calling an errand service. Your partner works for the errand service. Ask for help with your errands. Then switch roles. An errand service Errand service companies Handy Helpers Errand Service Express Delivery Service Home Cleaning Service Errand services delivering a parcel of documents returning library books delivering a bunch of flower cleaning the windows cleaning the kitchen getting photos developed Reasons I’m too busy. I can’t get away from the office. We are going to have a party at my house. Communication