2. Transparency, Efficiency & Accountability Why change something that works?  Drivers ◦ Government organization changes ◦ Legislative changes ◦ Compliance initiatives ◦ Process and Organization Controls ◦ Cost savings ◦ Business process optimizations ◦ Technology transformations and improvements  Inhibitors ◦ Business and IT culture ◦ Lack of business process expertise ◦ Lack of IT roadmap and emerging technical skills ◦ Inability to quickly implement business and legislative changes ◦ Application silos ◦ Expensive solutions ◦ Unsupported business and technology platforms

3. Inability to incorporate changes due to changing business and legislations Lack of business expertise Lack of technical skills Lack of Accountability Lack of Transparency Inability to incorporate changes due to changing business and legislations Lack of business expertise Lack of technical skills Lack of Accountability Lack of Transparency

4. Application silos and lack of unified IT strategy /roadmap Lack of Business and IT alignment thereby friction and lack of trust Application silos and lack of unified IT strategy /roadmap Lack of Business and IT alignment thereby friction and lack of trust

5. Process improvements IT Assessment and roadmap Adoption of Tools & technologies Infrastructure upgrades Shared services and capabilities Process improvements IT Assessment and roadmap Adoption of Tools & technologies Infrastructure upgrades Shared services and capabilities

6. Focused Process Solutions  Program Director or IT Manager  Quick, point and tactical solution  Some additional bells and whistles Process Automation and gained efficiency Continuous Process Improvement  Program Director or IT Manager  Enterprise solution with continuity  Shared features with cross benefits Shared Process Automation with gained efficiency and reusability Enterprise-wide Coordinated Process Improvement  CIO or customer area  Shared infrastructure and solutions Application and Infrastructure Modernization Business Transformation  Senior/Executive Management  Business and process transformation  Organizational transformation Business process, organizational, Application and Infrastructure Transformation

7. Getting from point A to point B Assess and develop today’s snapshot Define goals and objectives Use Market data and strategies Layout the plan to reach point B within a timeline Getting from point A to point B Assess and develop today’s snapshot Define goals and objectives Use Market data and strategies Layout the plan to reach point B within a timeline

8. ERP platform Enterprise Application platform Enterprise Database platform SOA platform Rules based business services Enterprise Reporting platform ERP platform Enterprise Application platform Enterprise Database platform SOA platform Rules based business services Enterprise Reporting platform

9. Data Analysis and root cause analysis tools Enterprise Monitoring and Security platform Project, Portfolio and process management tools and methodologies Data Analysis and root cause analysis tools Enterprise Monitoring and Security platform Project, Portfolio and process management tools and methodologies

10. Highly available environments in data centers rather than in a silos environment Shared/virtualized environments for applications and systems Providing a monitored environment (application and infrastructure) Eliminate the reliance of legacy and unsupported software Highly available environments in data centers rather than in a silos environment Shared/virtualized environments for applications and systems Providing a monitored environment (application and infrastructure) Eliminate the reliance of legacy and unsupported software

12. Understand the pain points Establish objectives Define problem areas and priority Establish critical success factors with a wider organization perspective Layout an approach/strategy with interim and final milestones Staff the team and execute Understand the pain points Establish objectives Define problem areas and priority Establish critical success factors with a wider organization perspective Layout an approach/strategy with interim and final milestones Staff the team and execute

14. Thank You