1. Canadian Supply Chain Sector Council Sector Council Breakfast Series Presentation

2. Overview The Canadian Supply Chain Sector includes planning and management of activities involved in: - sourcing, and procurement; - conversion; and - logistics management. The entire product continuum from source to consumers.

3. Overview Cont’d This includes functions such as coordination and collaboration with: - channel partners; - suppliers, intermediaries; - third-party service providers; and - customers.

4. Overview Cont’d The Canadian Supply Chain Industry employs an estimated 700,000 workers. 1. Senior Management 1% 2. Logistics Information Systems 5.3% 3. Warehousing 49% 4. Transportation 23% 5. Inventory/Material Control 12% 6. Purchasing 9.2% 7. Marketing and Sales.5%

5. Overview Cont’d Supply Chain organizations operate in multiple regions across the country and internationally. Human resources challenges must be addressed in a national, pan- Canadian context.

6. Overview Cont’d In essence then, the Supply Chain Sector integrates supply and demand management within and across companies, as well as industry sectors throughout the Canadian economy. Therefore, this sector is cross- cutting or cross sectoral in nature.

7. Mandate It is within this context, that the CSCSC has been established with a mandate to: “identify and assess the impact of new and emerging technologies, innovations and conditions which have the greatest impact on the supply chain sector, and to develop an appropriate strategic human resources action plan for Canadian industry and academia”

8. Background The work of the Canadian Supply Chain Sector Council (CSCSC) builds upon that of the Canadian Logistics Skills Committee (CLSC) formed in February 2004. www.supplychaincanada.org

9. Background Cont’d Through funding provided by the Sector Council Program, the CLSC undertook a comprehensive study of the Supply Chain Sector, completed in the fall of 2005. A steering committee, comprising industry, academic and government representatives, led the project. Deloitte Consulting, based in Ottawa, Ont., conducted the study.

10. Recommendations There are 26 recommendations emanating from the study covering five categories: Sector governance; Training and development/education; Marketing the sector and the “profession”; Policy implications for governments; and Human resources processes and practices.

11. Recommendations Cont’d Sector governance: 1.Establishment of national sectoral body; 2.Creation of greater industry-government partnerships/collaboration; 3.Labour Market Information System;

12. Recommendations Cont’d Training and development/education: 4.Repository of post-secondary education programs, certifications and recognition; 5.Standardized approach to certifications; Details and background on all 26 recommendations can be found in the Sector Study Final Report. www.supplychaincanada.org

13. Recommendations Cont’d The recommended actions in these five areas cover a wide range of activities or initiatives intended to address the sector’s major labour market issues: Attraction; Education and training; Keeping pace with technology; and Succession and career planning.

14. Supply Chain Occupations – NOC Seven Sub-Functions Senior Management; Logistics Information Systems; Warehousing; Transportation; Inventory/Material Control; Purchasing; and Marketing and Sales.

15. Functional Groupings Three Broad Categories Managerial; Tactical; and Operational. High demand for employees in all categories. Increased reliance on knowledge-based jobs. General skill requirements include: Communications, Technology, Customer Relations, Analytical, Interpersonal

16. High Demand Jobs Process design and management; Information systems management and support; Client service representatives; Relationship managers; Data security analysts; Cross-functional project managers; Inventory planners; Business analysts; and International service providers (specialists in regulatory frameworks, international network co- ordination, contract negotiators).

17. Low Demand Jobs Clerical jobs; Skill specific jobs; Traditionally structured management jobs that are functionally specific; Inventory planning and control jobs; Warehousing jobs.

18. Recommended Resources VECTOR http://www.vector.cfee.org/english/ NOC Essential Skills The World Is Flat http://www.thomaslfriedman.com/worldisflat.htm

19. Canadian Supply Chain Sector Council Kevin A. Maynard, CAE Executive Director 1100 Central Parkway West, Suite 17-1 Mississauga, ON L5C 4E5 t. 905-897-6700 f. 905-897-1100 www.supplychaincanada.org