1. Application Development Services

2. The Co-Managed IT Framework - HCL and Client Accountability Map
Activity
Client
HCL
Program Management
Own and Manage
Provide inputs into the program roadmap through transformation board
Project Management
Provide inputs through
Project Communication (status report)
Project Measurement (SLA’s and KPI’s)
Sequencing of Projects
Prizm output (TQ, FQ, MQ data)
Product roadmap
Resource availability
Readiness to execute project (solution components)
Scheduling of Projects
Cost, Effort and Time estimates
Demand Forecasting
Value Portal Ideas
AOM operations
Budgeting
Actual vs. Budget variance
Project structure (onsite, offshore and team roles) 2

3. The Co-Managed IT Framework - HCL and Client Accountability Map
Activity
Client
HCL
Resourcing
Own and Manage
Provide inputs through
Resource availability
Resource utilization (core and flexible team)
Unused AOM team capacity
Skill mapping
Solution
Transformation Board (Buy vs. Build, POC, Performance, Fitment)
AD Center of Excellence (architectural considerations)
Product roadmap
Design
Transformation Board (leading practices, design principles)
AD Center of Excellence (design principles. Tools)
Development
Co-Managed
Co-Managed through
Deliverables
Quality of work products
Testing
- User acceptance scenarios
Deployment
Development team (SOP, Risk plan and Rollout procedure, Application inputs)
Production support
Provide inputs through ARC/RRC 3

4. Why is Client AD initiative relevant for HCL?4

5. We bring full life cycle capabilities to Transform & Run our Customer’s capabilities5

6. Commercial Experience of providing Application Development service
Customer
HCL Areas of Engagement
HCL Maturity (Years)
Jones Apparel Group/Nine West
AD, ASM 8+
Dixons Retail
AD, ASM, Infrastructure 6+
Fonterra
DPSG 7+ WK 1+
Timberland 3+
US Foods AD 2+
Office Depot
AD, ASM, BPO, Infrastructure
Performance Food Group
Renner
Urban Outfitters
Bed Bath and Beyond
Sonoco Packaging
6+ months
Ann Inc. 6

7. Maturity of Engagements through various levers in People, Process & Technology7

8. “Creation of Transformation Board”
Critical Imperatives
Client Perspective
Changing Business needs
Changing technology landscape
Strong Oracle Product Alignment
Partnership Enablement to succeed
HCL Perspective
Need to understand the impact of change
Become Enabler to change
Deliver value to change
Work on a true partnership mode
Our Strategic Level
“Creation of Transformation Board”

9. Approach through an effective Transformation Board9

10. Transformation Board Structure
Land O’Lakes Management
HCL Management
Barry Libenson CIO, Land O’Lakes
Iggy Javellana Director, ADS
Charlie Curran VP, Corporate
Mark Thome VP, Supply Chain
Mike Macrie VP, Commercial
Marvyn Lally Director, EA
Vijay Bala Executive Sponsor
Steve Lanchak Transformation
Aravind Venkat Client Partner
Alok Mirchandani Relationship Director
Pawan Vadapalli Oracle Practice
Working Group
Arun Srinivasan BI Architect
Lakshminarayanan Saravanan Enterprise Architect
Haritha Sarma WebCenter/SOA Architect
Diana Lo Test Architect
Kishore Karnam JDE Soluion Architect
Sachin Menon Microsoft Architect 10

11. Transformation Board Ways of Working
Create Awareness among all tracks of value creation
Encourage teams by recognizing in larger forums and also Reward the best value creators
Awareness
Goal Setting
Monitor or Track - Status
Report the Status
Encourage the Teams
Every Track should have teams volunteering to create awareness and one of the senior manager to program manage the same
Set the goals for leadership team
Share and publish the reports on periodic basis
Track the status of actual ideas

12. Transformation Board Ways of Working
Strategize
Strategize with LOL Business on capabilities
Strategize with Oracle on Product Roadmap
Strategize on Transformational Initiatives
Define Business benefits driven method/process
Alignment
IT Alignment with Business
IT readiness with new products and technologies
Integration of new products and technologies with existing LOL Landscape
Roadmap
Layout of multi- year multi- generational transformation roadmap
Identify risks and dependencies
Identify execution plan for individual projects
Oversight
Review Transformation projects
Review post transformation benefits
Measure, Manage and Report-out Transformation Board work to all stakeholders 12

13. HCL’s Application Development Solution for Client13

14. Client Objectives Application Development
LOL Key Objectives
HCL AD Capabilities
Realization
Drive a process centric IT organization
ADEX framework
The framework focuses on Service Delivery, Service Management & Service Measurements
Proactive & Predictive Delivery
AD Industrialization
Lean IT to focus on eliminating waste, gain efficiency and doing more with less
Effective integration of front end apps with ERP leveraging SOA
SOA Enablement
A case study demonstrating SOA capability using .NET framework
Innovation - Eliminate the hand offs between design and development
MDD – Model Driven Development
A case study that shows the use of MDD processes & tools that results in productivity gains
To assess the software quality of the application landscape to plan for right investments
HCL’s Assess SMART framework
Leverage the tools driven assessment of the application landscape and arrive at an effective remediation strategy
Effective migration of application from VB to .NET
Migration Factory Model
Execution framework that leverages process and automation tools for performing large scale migrations
Effective framework and tools to standardize Architecture & Design initiatives
Architecture & Design Accelerators
HCL framework for Architecture & Design
Effective governance across ASM and AD
Metrics, Measurements & Dashboards
HCL leverages PM Smart for identification, capture and reporting of key metrics 14

15. HCL’s Application Development Framework ADEX15

16. AD Philosophy: Recognizing the link between SDLC
Roles
Stage Gates
SG0
SG1
SG2
SG3
SG4
SG5
SG6
Post SG6
Stakeholder sign-off to size and scope
High level design and cost +/- 30%
Detailed design, cost and resourcing +/- 10%
Delivery
After Action Review and Project Closure
Maintenance to Retirement
Ready to build
Ready to Deploy
Deploy
Land O’Lakes
Program Manager
Project Manager
Land O’Lakes / HCL
Business Analyst
HCL Project/ Solution Architect
HCL Developers
HCL Test Manager
HCL Test/ Validation Lead
HCL PMO
HCL Support Team 16

17. SDLC Phases and Global delivery model17

18. Application Development Process Flow: Interaction between teams
HCL’s Development Process
Requirements
Requirements review
Planning, Analysis and Estimation
Estimation and Planning review
Technical Design Review
Analysis and Technical Design
Test Plan Creation
Construction and Unit Testing
Integration, Regression, System & Performance Testing
Testing Review and Approvals
Implementation and Post release support
Estimations
Project Plans
High Level Design
Low Level Design
Test Plans
Coded Components, Updated Test Plans, Unit Testing Results
Tested Components
Test Results
Implementation Plans & instructions
Estimation & Planning
Analysis & Design
Development
Testing
Release & Post Release
Deliverable
HCL Offshore
HCL Onsite
Land O’Lakes
Construction 18

19. Hand Over To Support: Key outcome of Application Development service
Req Specification
Concept
Phase
Test Planning
Test Execution
Deploy
Tech Designs
Development
Bug Fix
Maintenance and Operations
Solution Blueprint
Detailed Estimates
Conceptual Sketches
Directional Alignment
High-Level Feasibility
High-Level Cost Estimates
Capability Development
Unit Testing
Regression / New Functionality Testing
Defect Identification
Defect Prioritization
Re-Test (as needed)
New Capability Live
Content Available
Help Desk Support Available
Business Need Understood
Detailed Requirements
User Interface Specifications
Development Team
Testing Scope
Test Scenarios
Test Cases
Test Scripts Designs
Business Need
Review Design Document
Skills Requirements
Training Req. Identified
Bugs Reported and Fixes
Test report
Open Errors Report
Operations Procedure
AM Team
Ops Team
Skill Fulfillment
Update KEDB 19

20. Testing: Integrating Testing within the Application Development Process
Business
User
Business Regression Test Plan
Business Regression Test Execution
Roll Out
Business Requirement
Project Initiation Doc
Roll Out Plan
Testing Team
Onsite
Review & Sign Off
UAT Test Plan
Review & Sign Off
User Acceptance Test Execution
Review & Sign Off
Business Design
Functional Specification
Integrated Testing Team
Testing Team
Offshore
Test Result Summary & Defect Fixing
Knowledge Transfer
Test Requirement Documentation
Review & Sign Off
Test Plan
Review & Sign Off
Test Case Writing
Review & Sign Off
Functional Regression Test Execution
Test Completion Report
Dev – QA Collaboration has been implemented at Deutsche Bank and GlaxoSmithKline
Testing teams work as an extended customer team aligned with ADM team thus providing independent testing service in an integrated team structure.
Technical Design
Unit Tested Application
Development
Team
Test Result Summary & Defect Fixing
Test Result Summary & Defect Fixing
Development
Unit Test Case Planning
Unit Test Design
Functional Test Execution
Component Integration Test Execution
Technical Specification
Testing teams work as an extended customer team aligned with the ADM team’s development life cycle; thus, providing an independent testing service in an integrated team structure. 20

21. Project Structure for Small, Medium and Large Projects

22. HCL’s Engagement Structure for Integrated Application Development & Maintenance

23. Delivery Mechanism
Design Governance
Development Productivity
Quality Excellence
Design Governance
Affecting Development Cost
Robust Design Base
Higher Productivity
Lower Cost
Cost of Quality
Assured In Process Quality
Architecture Excellence
Reusable Component Library
Development Factory
Migration Factory
Test Harness
Powered on HCL CoE/ Tool Sets – Prizm, arKMedes, Value Portal, PM Smart
Regular Development
Process
Design Cost
Development Cost
Cost of Quality
HCL
Development Process
Design governance resulting in lower Engineering/ Deployment Cost
Reduced
Engineering Cost
Reduced
Cost of Quality

24. Resource Assignment Methodology for AD Projects
Key Skills
JDE Distribution Consultant
JDE Integration Consultant
JDE Technical Consultant
JDE Finance Consultant
JDE Manufacturing Consultant
JDE Integration/ BSSV Consultant
OTM Consultant – Orders
FMW – SOA Consultant
FMW – Webcenter Consultant
Oracle VCP/ Demantra Consultant
Oracle CRM On-Demand Consultant
Mobility Architect
.NET Consultant
Java Consultant
Sharepoint Consultant
OBIA Consultant
OBIEE Consultant
EDI Consultant
Test Manager
Key for Successful Resourcing is Planning

25. Integrated Resource Management Process
Resource Requisition
Request
No. of resources
Experience levels
Skill
Roles
Identified Resource
Pool
Talent Planning Group
Talent Acquisition Group
Tools like IJP, Carrier Portal, Smart Recruit
Rolling Forecast
Initial Screening as per Job
Description
3 – 6 Months
8 Weeks
CoE Competence Building
Talent Mgmt.
Arrange Technical
Discussion
Staff Planning Delivery unit
LOL Academy
Training & Development
Induction on Customer Specific Tools & Technologies
Resource Visa Readiness
Resource Deployed At Offshore
Resource On-Board at Onsite
Resource Readiness for Customer Specific Skills
% Resource Changes
% fulfillment versus requisition
% Attrition
C-SAT on Resource performance &Productivity
KPI Based Periodic Reporting

26. Development Project Metrics: SLA’s and KPI’s for HCL Managed Projects#
Metric
Definitions
Unit of Measure 1
Defect Density
Defects found/ Product Size (in KLOC/FPs)
# Defects per unit 2
Productivity
Actual Size/ Actual Effort spent (in PHr)
Size per effort 3
Schedule Variation
Actual – Estimated (Original Plan)/ No. of planned elapsed days (Original Plan) * 100%
Percentage 4
Effort Variation
Effort (Actual) – Effort (Original Plan)/ Effort (Original Plan) * 100 5
Defect removal / Containment efficiency
DRE= (E/ E+D) *100 where E = Pre-delivery errors (detected during all QC/ QA) activities D= Post –delivery Defects 6
Review Effectiveness
(No of Defects found during Review/ Estimated defects) * 100 7
Testing Effectiveness
(No of Defects found during Testing/ Total No. Of testing Defects (before Delivery + Customer reported)) * 100 8
Mean Time To Repair
(Time taken to resolve each Software Defect) / No. Of complaints
Hours per complaint 9
Requirement Stability Index (RSI)
(1- (No. Of Changes in Requirements)/ (total number of base-lined requirements)) * 100 10
Effort spent on
Re-work
(Effort on Re-work/ Total Effort) * 100 11
Cost Of Quality
Cost of Correction + Cost of Detection + Cost of Prevention
Cost in $ 12
Cost of Prevention
Effort spent on Training, Audits and Defect Prevention 13
Cost of Detection
Effort spent on Reviews, Inspection and Testing 14
Cost of Correction
Rework effort (Review, Testing, Inspection, Post Release defects)

27. Experience Working within Multi-Vendor Application Development Scenario
Several of our other clients have adopted multi-vendor strategies for their ADM work to:
Drive down cost – through competition
Speed deployment – more scalable teams
Increase innovation – delivery approach
Mitigate risk – of a single supplier
Multi-partner working – Key CSFs:
Optimised Delivery Model
Single, ‘badgeless’ team
Consistent approach, plan & tools
Clear RACI, OLAs and handoffs between teams
Strong cross partner governance

28. Governance Process

29. Group1: JDE Technology
OBIEE, Oracle Fusion Applications, JD Edwards/ BSSV, Oracle Database PL/SQL, ADF

30. Our Understanding of JDE Environment
2012
2013
2014 H1 H2 H1 H2 H1 H2
JDE 8.12 / Tools
JDE / Tools
Dairy
Retail JDE 8.9 / Tools 8.93
Unity JDE / Tools
Winfield
Chilton World V4R5
JDE EnterpriseOne /Feed XE Stabilization
Feed
Feed World V4R5 – Direct Ship
JDE EnterpriseOne / Tools SP22_O1

31. Methodology & Templates

32. More Templates

33. HCL Frameworks, Tools for Development
Batch User ID Creator
Automated Creation / Updation of User ID’s, roles, security records in JDE. Saves lot of configuration time for CNC by automating the user creation process against manual process
Accelerated Table Conversion
A few manual steps can be developed to reduce the overall time to run the Table Conversion process. This in turn will greatly reduce the downtime during the Go-Live
Dynamic Data Selection Capture
Capturing Dynamic Data Selection in JDE Reports provided by user while running a report
Processing Option Mass Update Utility
Update specific processing option values for several versions at the same time for quicker configuration
Smart Script (To Check Windows settings on End User JDE Client)
An automated script which records and validates necessary settings on End Users JDE Client and displays the result in a readable text. Can be very useful during upgrade/ roll-out / implementation
Universal Batch Program
A batch program created for Inbound JDE processes using flat files. Program gives the ability to interface one or more flat files (.txt, .CSV) stored in a shared folder into respective JDE tables

34. Project Structure for Small, Medium and Large Projects – JD Edwards

35. Our Understanding of BI environment
Key Pointers regarding Current State – BI:
LOL has various BI reporting tools – OBI, BO, Microstrategy, Actuate, Cognos, Equinox
LOL has many PL/ SQL and ftp jobs to transfer data from various system in addition to Informatica
The primary objective of this engagement is to bring various BI platforms under one BI technology
Overcome
Meet
Current State Challenges for BI
Possible future State Needs for One BI
Managing multiple Technologies: Process is cumbersome and effort intensive
Lack of Collaboration Platform : Since multi-technology platform losing focus on enterprise level BI
Workflows: Custom developed PL/ SQL jobs does not live upto the expectation of Enterprise
Governance: Limited governance/ policies on data archiving, integration, LOB reports
Support from Product Vendor: Need to have support contract various vendors
Collaboration: One platform makes seamless collaboration various LOBs
Enterprise Site Reports: Leverage of Out-of-Box Reports, Data Model and Workflows
Enterprise Site Reports: Leverage enterprise BI
Dynamic workflow implementation
Report busting
Store content management
Supported Product Lines: Leverage multi-product support from single vendor.
Upgradation: Leverage latest Product Version Upgrade (ex: OBI 10g to 11g)

36. Differentiator – Oracle BI

37. Differentiator – Oracle BI

38. Project Structure for Small, Medium and Large Projects – Oracle BI

39. Group2: Microsoft & Oracle Web Technology
Sharepoint Web parts
C# .NET
ASP .NET
SQL Server including SSIS
WebCenter
Portal Development
Weblogic
UCM, CRM on Demand

40. Our Understanding of Web Development in WebCenter and UCM
Key Pointers regarding Current State – WebCenter & UCM:
Utilize WebCenter Out of Box functionalities for Internet, Intranet based integrated applications
Leveraging integration capabilities with Oracle SOA
Document & web content management using WebCenter Content (UCM)
Key Pointers regarding Current State
There are about 5 WebCenter based applications
Oracle UCM is used as a tool for managing and publishing content on these sites wherever required.
Integrated with SiteMinder for Authentication
Overcome
Meet
Current State Challenges for BI
Possible Future State Needs
Centralized Session Management – Consistent Feel for Users on Websites
Integration Patterns – Adhering to Standards based Patterns
Error Handling Mechanism – Issues with user friendly error messages and Error handling
Legacy Transformation of Web Applications – For Example porting form base Web Applications into Web Center based Integration Portals
Performance Standards – Performance Testing & Fine tuning artifacts across applications
Reusable Component Libraries – Effective methodologies for leveraging on existing and standards based artifacts
Deployment Strategies
Governance – Creating the necessary Governance Framework to run Aplication Development in Factory model
PS3 to PS5 migration of WebCenter
Web Content Integration

41. HCL Accelerators, Solution Components, Frameworks for Web Development
Process Library
Deployment Automation Framework
ProcessWatch™ for Monitoring on Oracle CEP
Logging Error Handling and Auditing Framework
Oracle 10g to 11g Migration Accelerator
Oracle 11g Development Knowledge Base
HCL Static Analyzer for Oracle FMW portfolio of products
JMS Administration
Tool
xFit
End-to-end Integration Testing
ACROSS THE TOTAL FMW DEVELOPMENT LIFE CYCLE

42. HCL’s Engagement Structure for Web Development Projects
Project Manager(S)
WebCenter/UCM Technical Architect(S)
Configuration Engineer(S)
SMALL(<1000 hours_
~ 2 resources for 3 months
WebCenter/UCM Technical Lead(M)
Technical Developer (I/A)
Test Engineer (I/A)
UX Engineer (I)$
Tech Lead(S)
Test Lead(M)
Project Manager(S)$

43. Our Understanding of Sharepoint usage within Land O’Lakes
Key Pointers on Current State – SharePoint
Recent investment in ShatePoint 2010
SharePoint is leveraged as a document repository
SharePoint repository is currently being accessed by HCL to upload project related documents
Key Pointers on Current State – .Net Apps.
There are about 36 .Net sites for static content and about 14 sites for dynamic content
Oracle UCM is used as a tool for managing and publishing content on these sites
Overcome
Meet
Current State Challenges for Web
Future State Needs for Web
Managing Multiple Websites: Process is cumbersome and effort intensive
SharePoint Improvements Areas:
Workflows
Collaboration
Autentication & Personalization
Governance
Employee Connect
Integration with UCM
Critical legacy applications on VB
Low usage & functional capability of websites
SP 2010 environment can be enhanced by the use of following features:
Enterprise site templates
Dynamic workflow implementation
Wikis, blogs, integration with Office suites
Content authoring & publishing, dynamic website creation
Social media integration
Manage content governance policies
Enterprise
Fishbowl solution to be implemented for integrating SharePoint 2010 with Oracle UCM
Migration of legacy VB content to .Net
Health & usability assessment of website and resolve gaps identified

44. Sharpoint Roadmap – Collaboration & Content Management

45. Value Proposition – IP Frameworks
Differentiators
Benefits
SharePoint Collaboration Adoption Framework (CAF): End-to-end Framework for collaboration – from Run-the-Business to Change the Business – aligned to industry-standard COBIT 4.1
Single framework addressing implementation of collaboration both at the strategic and the operational layers, resulting in process improvements
Granular level of guidance in implementation, architecture and best practices for a collaboration platform based on the overall enterprise strategy for improving Employee Engagement
Enhanced Customer Satisfaction
Generation of innovative ideas, enhanced sales pipeline and discovering opportunities
Enterprise Collaboration Portal Solution (ECP)
1. Global Communication
News channels
Corporate
Global widgets
2. Professional Networking
User profiles
Networking
3. Employee Connect
Employee self-service
Communities of Practice
Peer-to-peer collaboration
4. Security & Governance
Reports
Auditing
Security

46. Value Proposition – Solution Accelerators
Differentiator
Benefits
SP Auto Deploy
One-click build and packaging
Flexible User Roles
Visually administer users, roles and permission by drag ‘n’ drop users and roles around the hierarchy
Pluggable Page Authorization &
Customized Security Component
Pluggable page authorization module for evaluating user requests against pre-set page entitlements 
Reusable Workflow Framework
Create and manage workflows using Windows Workflow Foundation
Image Text Editor
Reusable Rich Text Editor which also allows basic image editing
One-click deployment, drastic reduction in deployment effort in a project
No license dependency because of usage of open source
Combines the convenience of the 'tree view' with flexibility of 'user views‘
Page authorization module provides an unbroken, seamless experience by automatically redirecting users to the correct web page
Web-based console to interact with the organization Active Directory structure
Text editing capabilities include – font, paragraphs, bold, italic, underline, bullets, tables and other rich editing features through a dedicated toolbar

47. Value Proposition – Solution Accelerators
Differentiator
Benefits
eCommerce – CoE (IP – Framework)
BlinkE’: eCommerce CoE’s SAAS Based Solution
eCommerce Health Assessment Tool
eCommerce Product Evaluation Tool
Mobile Commerce
Maximize Productivity
Website Health Assessment w.r.t. Capabilities
RoI framework for technology/product evaluation
Ready available mCommerce framework
Migration Factory (VB to .Net)
5 phase migration approach
Industrialization: - Specialization of teams & competencies in different phases
Tools:- Code quality assessment/migration automated testing
Better Product quality
Minimize of ROI
Faster time to Market
Increased customer satisfaction
.Net IP/Framework
.Net Continuous Integration framework: - Common build execution integrating modularized applications
.NetArchitect+ generates .NET framework solutions based on Customer chosen Architectural patterns
Enhanced FxCOP & BPA – customized to include more rules as per Industry Best Practices
Transparency in terms code quality and build process
Earlier detection of integration issues
Ensures compliance to standards
MDD Model Driven development
Creating marked Platform independent models at design phase facilitating code generation
Transformation from Platform independent model to Platform specific model & Automated code generation based on models
Ensures NO deviation between models(design) & code
Accelerated Delivery, Improved TTM
Reduce risks of human errors
Code in compliance with intended architecture

48. Value Proposition – Solution Accelerators
Differentiator
Benefits
Microsoft Gold Partner, Global System Integrator & Reseller of Dynamics Suite
Product Development
Joint Go-to-Market Strategies
Strategic vendor for Remote Infrastructure management
Events & Regional User Groups
Strategic insight of products including product roadmap
Microsoft reach
Reusable components & frameworks
Microsoft learning academy and Smart.NET program
UID
Interactive consulting HFI and IIT alumni for usability, multi-channel strategy
Experience innovation cutting edge UX by ex-Google, Microsoft, PARC team
Requirements design rapid design lifecycle using the lean method
Presentation architecture custom UX for SFDC, SAP, Oracle, Mobile and TV
Contextual browser present and author all channels on any device, at once
Rapid Product Design user-centered design prototyping and automation
FAST UX Library, speed of delivering multi-channel with consistent UX
One brand experience manage unified customer experience

49. Project Structure for Small, Medium and Large Projects for Sharepoint Development

50. Proposed Mobility Implementation Roadmap
Solution
Benefits
Employee
Connect
Corporate Dashboards & Communication
Enterprise wide Work Flows and approval applications
Human Resource Applications
Real time information availability
Increase Employee efficiencies
Customer/ Consumer Connect
Newly developed recipes Information Management
Test Kitchen Training Program Updates
Farmer Training Modules
Single time usage mobile coupons
Mobile Payment Gateway for Farm and Crop Inputs
Operational efficiencies
Customer Satisfaction
Field Service Management
Service Management of vehicle uptimes
Real time Vehicle and Driver performance management
Logistics Manager’s Work Bench
Real time visibility into its fleet network availability for effective and cost effective execution
Real time visibility of Vehicle Demand, Space Availability and dynamically schedule pickups and deliveries and maximize the return on his assets.

51. HCL Accelerators, Solution Components, Frameworks for Mobility Development
Enterprise
Driven
Enterprise Mobile Enablement
Mobile Field Force
Lifestyle Applications
End User
Driven
Barcode Scanning, Near Field Communication, Augmented Reality
Device
UI Framework, LBS, Bluetooth device integration, Push message, Test framework, XML Parsing, Data Sync
iOS, Win Mobile, BlackBerry, Android, Symbian
Non Functional
Offline Mode, Encryption/ Decryption, Data persistence, Logger, Performance, Session Management
Dynamic Ticket Assignation, Business Process Engine, Workflow Management
Business Layer
Payment Gateway adapters, Mobile Gateway, SMS Gateway, Map API, Device Type identification, Scheduler
SOA based integration adapters, Hosting Platform (Metering, Billing, Licensing, SLA Management), Device Management, Application monitoring, Load Balancing, High Availability, Authentication, Reporting, Dashboard
Backend System
Process Re-engineering
Porting
Mobile Application Development Testing
Backend Development and Integration

52. HCL Differentiator – Mobility
Benefits
REWARDING
EXPERIMENTS ENABLED THROUGH SOLUTION ACCELERATORS
UniScreen: HCL’s Mobile Application Development Platform
OptiCall: HCL’s Optimized Call Routing Application
Convenient lifestyle applications using AR, LBS, NFC, QR
Enterprise Applications integrated with Backend systems
MDM & MAP based solutions
Reduced cost due to Technology Reuse
Improved quality of mobility apps due to sharing of Best Practices
Reduced time to market due to use of solution accelerators
Reduced project delivery risk due to pooled experience
BUILDING ALLIANCES
Delivery of best of breed solutions by leveraging Partnerships
BUSINESS AGILITY
Improved productivity
Quickest turnaround time for processes
Provide best work-life balance for employees
Anytime anywhere near real time availability of data
Provide maximum flexibility to customers
Increase in Customer Satisfaction
Competitive Advantage
Employee Driven
Partner Driven
Consumer Driven

53. HCL Differentiator – Mobility
Benefits
User Experience, Innovation and Design Practice
Interactive Consulting HFI and IIT alumni for Usability, Multichannel strategy.
Experience Innovation Cutting edge UX by ex-Google, Microsoft, PARC team.
Requirements Design Rapid design lifecycle, using the Lean Method.
Presentation Architecture Custom UX for SFDC, SAP, Oracle, Mobile and TV.
Present and author all channels on any device, at once.
Rapid Product Design User centered design prototyping and automation.
FAST UX Library Speed of delivering multichannel with consistent UX.
One Brand Experience Manage unified customer experience.
Dedicated Mobility Lab
Availability of broad technology skills
Novel solutions for everyday challenges
Helping business evolve leveraging mobile technologies
Mobile Platform Experience
Expertise using MAPs
Spread of Skills
HCL UniScreen: Mobile Enterprise Application Development Platform
HCL OptiCall: Optimized Call Routing Application

54. HCL’s Engagement Structure for Mobility Development Projects
SMALL (< 1000 hrs)
MEDIUM (1000 to 5000 hrs)
LARGE (> 5000 hrs) ON
Business Analyst (S) ($)
Project Manager (S) ($)
Business Analyst (S) ($)
UX Designer (S) ($)
Project Manager (S)
Business Analyst (S) ($)
UX Designer (S) ($)
Mobility Solutions Architect (S) ($)
Tester (M/S) ($)
OFF
Project Manager (*)
UX Designer (S) (*)
UI/Web Designer (M) (*)
Technical Leader (M) (*)
Mobile Developer (A/I/M)
Tester (A/I)
Business Analyst (S) ($)
UX Designer (S) (*)
UI/Web Designer (M) (*)
Mobility Solutions Architect (S) (*)
Technical Leader (M)
Mobile Developer (A/I/M)
Tester (A/I)
Business Analyst (S)
UX Designer (S) (*)
UI/Web Designer (M)
Mobility Solutions Architect (S)
Technical Leader (M)
Mobile Developer (A/I/M)
Tester (A/I/M)
LOL
Project Manager
BSA (*)
Project Manager
BSA
Program Manager
Project Manager
BSA
Associate (A) Intermediate (I) Mastery (M) Specialist (S)
(*) - Part Time ($) - As Required

55. Group 3: Land O’Lakes Ways of Working & Testing
Transformation Board
Accountability Map
Core and Flexible Team
Project Structure
HCL Investments

56. Approach through an effective Transformation Board

57. Transformation Board Structure
Land O’Lakes Management
HCL Management
Barry Libenson CIO Land O’Lakes
Iggy Javellana Director, ADS
Charlie Curran VP, Corporate
Mark Thome VP, Supply Chain
Mike Macrie VP, Commercial
Marvyn Lally Director, EA
Sanjeev Nikore Executive VP
Vijay B CPG
Steve Lanchak Transformation
Aravind Venkat Client Partner
Alok Mirchandani Relationship Director
Pawan Vadapalli Oracle Practice
Working Group
Arun Srinivasan JDE Solution Architect
Lakshminarayanan Saravanan Enterprise Architect
Haritha Sarma WebCenter/SOA Architect
Diana Lo Test Architect
Kishore Karnam JDE Technical Architect
Sachin Menon Microsoft Architect 57

58. Transformation Board Ways of Working
Create Awareness among all tracks of value creation
Encourage teams by recognizing in larger forums and also Reward the best value creators
Awareness
Goal Setting
Monitor or Track - Status
Report the Status
Encourage the Teams
Every Track should have teams volunteering to create awareness and one of the senior manager to program manage the same
Set the goals for leadership team
Share and publish the reports on periodic basis
Track the status of actual ideas

59. Transformation Board structure and Ways of Working
Strategize
Alignment
Roadmap
Oversight
Strategize with LOL Business on capabilities
Strategize with Oracle on Product Roadmap
Strategize on Transformational Initiatives
Define Business benefits driven method/process
IT Alignment with Business
IT readiness with new products and technologies
Integration of new products and technologies with existing LOL Landscape
Layout of multi- year multi- generational transformation roadmap
Identify risks and dependencies
Identify execution plan for individual projects
Review Transformation projects
Review post transformation benefits
Measure, Manage and Report-out Transformation Board work to all stakeholders

60. Application Development Services: HCL and Client Accountability Map
Activity
Client
HCL
Program Management
Own and Manage
Provide inputs into the program roadmap through transformation board
Project Management
Provide inputs through
Project Communication (status report)
Project Measurement (SLA’s and KPI’s)
Sequencing of Projects
Prizm output (TQ, FQ, MQ data)
Product roadmap
Resource availability
Readiness to execute project (solution components)
Scheduling of Projects
Cost, Effort and Time estimates
Demand Forecasting
Value Portal Ideas
AOM operations
Budgeting
Actual vs. Budget variance
Project structure (onsite, offshore and team roles)

61. Application Development Services: HCL and Client Accountability Map
Activity
Client
HCL
Resourcing
Own and Manage
Provide inputs through
Resource availability
Resource utilization (core and flexible team)
Unused AOM team capacity
Skill mapping
Solution
Transformation Board (Buy vs. Build, POC, Performance, Fitment)
AD Center of Excellence (architectural considerations)
Product roadmap
Design
Transformation Board (leading practices, design principles)
AD Center of Excellence (design principles. Tools)
Development
Co-Managed
Co-Managed through
Deliverables
Quality of work products
Testing
- User acceptance scenarios
Deployment
Development team (SOP, Risk plan and Rollout procedure, Application inputs)
Production support
Provide inputs through ARC/RRC

62. Specific HCL Investments & Commitments for Application Development Services
Locked in Rates
HCL’s rate card is applicable for entire 3 year period
Fungible Resource Model
Extend additional 120 offshore hours of capacity per month (8% addition) of Non Oracle skills for Service Requests at no cost
No Hand Over To Support charges
For HCL developed projects, there will be no Hand Over To support charges
Transformation Board
1000 hours of Transformation services committed across different technologies

63. Why HCL?

64. Why HCL? Alignment Capability Investments Day 1 Readiness
Leverage understanding from AOM operations. Understand Business and IT priorities
Integrated service delivery model for both AD and ASM
Consolidation of current contractor-base and aggregation of IT spend
Innovation focus – Labs, Transformation Board, and Technology interlock
Executive Management commitment
Drive towards Process Centric IT organization – using ADEX framework
Proactive Demand Management to ensure proactive and predictive delivery
Focus on core capability, leveraging Centers of Excellence
Quality and Value – using embedded testing
Commitment to AD KPIs and SLAs
Investments
Day 1 Readiness
Fixed Rate card for 3 years
Investment in helping Land O’ Lakes initiate a Test Center of Excellence
Transformation Board
No cost HOTS for HCL managed projects
Core Team identified
Flexible Team – ability to scale based on your requirements
Team of Solution Architects available to help frame the right governance process and enable this whole new way of working!