1. Nova Transition House Crisis Line Outreach & Advocacy Service Newcomer Assistance Pro Bono Law Clinic Counselling Community Engagement

2. Nova Transition House Safe shelter for women and their children who are fleeing abuse 10 Bed facility private location at Richmond Client receive information, emotional support, practical assistance with health, childcare, education, and advocacy Opportunity to learn about options available, safety planning, financial & legal resources, custody, peacebonds and restraining orders Staffed 24 hours a day, 7 days a week 10 Different languages including English, Cantonese and Punjabi

3. Crisis Lines Professional volunteers provide emotional support and information for people in distress from 8:00am until midnight daily Depression, anxiety, loneliness, interpersonal relationship problems, financial, mental health issues, suicide, LGTB Provide crisis intervention and referral information Crisis Line also provides triage and direct links for callers to Richmond Mental Health Emergency Services We marked a milestone of 10,000 calls annually on the crisis lines

4. Newcomer Assistance Service Form Filling Employment Business Development Community Connections Accompaniment Services Workshops Drop-in Welcome Centres Location & Contact: Caring place office + Boys and Girls Club in Delta and other Itinerant sites 279-7077 or Ask.nasc@chimocrisis.com Languages: Mandarin Cantonese Punjabi Hindi Urdu Arabic Farsi Tagalog Spanish French Korean

5. Outreach & Advocacy Service for Residents & Newcomers Employment/Career Planning Resumés, Employment, Insurance (EI) Claims Housing Landlord and tenants issues, BC Housing, Rental Assistance Benefits Income Assistance, Canada Pension Plan (CPP), WorkSafeBC Claims Medical Enrolment in Medical Service Plan (MSP), MSP Premium Assistance, PharmaCare Identity Documents Passport, Permanent Resident Card, Citizenship Card etc. Seniors Assisted Living /Supportive Housing, Application to Old Age Security (OAS) Children Child Care Subsidy, Tax Benefits Family Relationship issues, inter- generational issues

6. Outreach & Advocacy Service – cont’ Domestic Violence Explore options, safety planning, access to financial & legal resources, custody assistance, peace bonds, restraining orders Disability & Mental Health Application for CPP Disability, Persons with Disability (PWD), Persons with Persistent and Multiple Barriers (PPMB), Transportation Subsidies FREE English Training Signup for English classes. Tax Clinic Income Tax filling for low-income families and individuals Legal Guidance & Referral Assistance preparation for formal hearings, tribunals and other court proceedings Information & Connection CHIMO services and other community resources Accompaniment Service In-person accompaniment to government offices, legal appointments, community agencies & Provincial Court

7. Pro Bono Law Clinics Practicing lawyers provide free legal assistance in all areas of the law to people who cannot afford a lawyer and do not qualify for legal aid. Lawyers do not represent clients in court, but do provide ongoing legal advice and help clients prepare for court. Clinics cover Family Law, Immigration Law, Criminal law, Personal Injury Law and Civil Law matters. By appointment only.

8. Counselling Adult/Youth Crisis and Suicide Intervention Counselling Stopping the Violence Program Children Who Witness Abuse (CWWA)

9. Community Engagement (Community Education) PIECE OF MIND WORKSHOPS: LIFE EDUCATION FOR YOUTH Piece of Mind Workshops build awareness of social, emotional, and mental health issues that are common in the lives of young people and give practical tips for reaching out and finding support when these issues begin to surface. Workshops are delivered in high school classrooms by professionally trained volunteers. Each workshop focuses on a key topic and is targeted to a particular age group. Topics Include: SUICIDE AWARENESS STRESS MANAGEMENT STRESS MANAGEMENT & SUICIDE PREVENTION FOR ESL CLASSES TEEN RELATIONSHIP ABUSE PREVENTION (TRAP) HOW TO LISTEN, HOW TO HELP EMPLOYMENT LAW FINANCIAL LITERACY

10. JOIN US IN WALKING WITH PEOPLE THROUGH CRISIS, HELPING PEOPLE MAKE SOUND CHOICES. CONTRIBUTE TO CHIMO TODAY!