1. © 2011 Safety National Casualty Corporation All Rights Reserved MAP Client Services Management  Analysis  Prevention

2. © 2011 Safety National Casualty Corporation All Rights Reserved MAP Client Services Overview Management – Safety Essentials Online Analysis – Workers’ Comp Kit ® Prevention – Safety Training Source – Risk Control Services – Safety Partners and Discounts

3. © 2011 Safety National Casualty Corporation All Rights Reserved Safety Essentials Online Safety & Health Compliance Assistance Sample Policies & Programs Training Materials Newsletters Inspection Lists Daily News Updates Expert Advice 24/7

4. © 2011 Safety National Casualty Corporation All Rights Reserved Management Safety Essentials Online Safety Essentials Online ©Business & Legal Reports, Inc. 0904 Why Back Injuries Occur The back has many interactive parts Vertebrae, spinal cord, and disks Muscles, ligaments, and tendons Injured when torn, stretched, bruised, strained or cut ©Business & Legal Reports, Inc. 0904 Why Back Injuries Occur The back has many interactive parts Vertebrae, spinal cord, and disks Muscles, ligaments, and tendons Injured when torn, stretched, bruised, strained or cut

5. © 2011 Safety National Casualty Corporation All Rights Reserved Analysis Workers’ Comp Kit ® Many employers find themselves struggling to keep their arms around the drivers of their workers’ comp expense. Safety National’s Workers’ Comp Kit ® enables you to work collaboratively to improve best practices and reduce post-loss expenses.

6. © 2011 Safety National Casualty Corporation All Rights Reserved By taking this survey you will learn your initial score and begin to take the steps to reduce your workers' compensation costs and improve your score. 87 Questions/10 Key Areas: Management Commitment & Awareness Insurance Company & Claims Administration Performance Goals Post Injury Response Communication Return to Work and Transitional Duty Medical Care Coordination Medical Cost Containment Fraud, Abuse & Malingering Training Initiatives Online Self-Evaluation The recommendations are based directly on your survey answers. Analysis WCK ® : Assessing Your Practices

7. © 2011 Safety National Casualty Corporation All Rights Reserved For Multiple Site Companies Gap AnalysisBest Practices ProfileBest-To-Worst Analysis WCK ® : Assessing Your Practices: Reports

8. © 2011 Safety National Casualty Corporation All Rights Reserved Enter data for each operating unit to benchmark your workers' compensation costs against national or state averages or fourteen industry groups: Healthcare Education Government/Non-profit Industrials Information Technology Construction-production materials Energy Telecom Utilities Banks Non-bank Financial Professional Services Retail-consumer discretionary Food-consumer staples Online Self-Evaluation Analysis WCK ® : Data Benchmarking

9. © 2011 Safety National Casualty Corporation All Rights Reserved Analysis WCK ® : Improvement Plan, Tools, Forms Workers’ Comp Kit ®

10. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Safety Training Source Safety Training Source - Admin Safety Training Source - Student Safety Training Source

11. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Risk Control Services Remote Consultations Consultant Network Risk Control Organization Review

12. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Safety Partners and Discounts Business and Legal Reports (BLR) DVD/CD/video training materials Books/reference materials, booklets/posters Newsletters, downloads Live conferences/webinars Audio conferences, free e-zines Online resource centers for human resources, compensation, and environmental needs IndustrySafe provides a comprehensive software suite for safety management. Incident and injury management (including OSHA recordkeeping) Inspection checklists Corrective actions Training tracking Hazard management Behavioral based safety tracking, and more – Software is easy-to-use, configurable, and includes automatic email notifications and alerts.

13. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Safety Partners and Discounts LocalGovU offers specialized training for public entities. Safety and Environmental Human Resources Corrections and Law Enforcement Productivity Financial Management Customer Service Management – Training can be arranged by the course or by blocks of courses. Remedy Interactive offers an enterprise solution that mitigates workplace injuries and reduces workers’ compensation costs – focused on ergonomics. Automated tools enable companies with large populations – OES Office – OES Jobs – iMitigate – RSI Guard

14. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Safety Partners and Discounts SafeSchools is a web-based training and compliance system for K- 12 schools. School-focused courses, written by the nation’s leading experts – Sexual Harassment; Bloodborne Pathogens; Slips, Trips, and Falls; Cyberbullying; School Violence and more. These courses can be easily assigned to staff members, who conveniently take the courses online. The SafeSchools Compliance Management System – Automatically tracks course completions – Generates real-time reports for administrators – Automatic email notification – District policy acceptance tracker

15. © 2011 Safety National Casualty Corporation All Rights Reserved Prevention Safety Partners and Discounts Summit Training Source offers award-winning safety training media. DVD/VHS HAZWOPER OSHA 10/30 online training – Many programs are available in Spanish.

16. © 2011 Safety National Casualty Corporation All Rights Reserved MAP Client Services Management – Safety Essentials Online (FREE) Analysis – Workers’ Comp Kit ® (FREE) Prevention – Safety Training Source (FREE) – Risk Control Services – Safety Partners and Discounts For additional information or visit safetynational.com safetynational.com

17. © 2011 Safety National Casualty Corporation All Rights Reserved Risk Control Trends: More emphasis on ROI and other Financial Measures Post-loss cost containment Sustainability movement and use EHS Metrics Continued of emphasis on safety education Predictive and Prescriptive Modeling using Risk Priorities Technology to increase capabilities of safety systems Consistent Safe Performance: Leading by example

18. © 2011 Safety National Casualty Corporation All Rights Reserved MAP Client Services Demo Accounts Username: sndemo November Password: sndemo#951 December Password: sndemo#753 Login Pages – Safety Essentials Online: http://safety.blr.com/ealogin.aspx?uid=3661912 http://safety.blr.com/ealogin.aspx?uid=3661912 – Workers’ Comp Kit ® : http://workerscompkit.com/index.php?template=sncc http://workerscompkit.com/index.php?template=sncc – Safety Training Source: http://sn.trainingweb.com/studentportal/trplan.aspx?clientid=774 &companyid=30&locID=82 http://sn.trainingweb.com/studentportal/trplan.aspx?clientid=774 &companyid=30&locID=82