1. ECR Europe workstreams : Objectives & deliverables - Project development - Learning - Implementation ECR Europe workstreams : Objectives & deliverables - Project development - Learning - Implementation 5 September 2003

2. Recommended ECR EUROPE structure ECR Europe Board Advisory Group Finance Committee European and National ECR Initiatives ECR Europe secretariat ?ETGBHW Project Development BKBK Conferences Implementation Learning TLFR ? Co-chairCoordination Communication ? LS ? AG KR RM LD KR ? RW BK ? VB MD FC DT PK + FVDB GCI

3. Scope and role of workstreams ECR Europe agreed focus areas: 1. Consumer focus (OSA, CRM,…) 2. Standards (Data sync, RFID,...) 3. Professional relationships (shrinkage, CPFR,…) Workstreams function as a bridge between: ECR Europe Board, GCI, Advisory Group, European and National Initiatives We co-ordinate: Past, Current and Future projects to ensure we tackle agreed focus areas

4. Project knowledge base 22 National Initiatives 24 completed projects, 42 ongoing ECR Europe initiatives : 11 completed projects, 5 ongoing

5. Project knowledge base 22 National Initiatives 24 completed projects, 42 ongoing ECR Europe initiatives : 11 completed projects, 5 ongoing Totals 35 complete 47 ongoing

6. Scope and role of workstreams Develop and transfer (teach & implement) best practice ECR and success stories across Europe Launch, coach, co-ordinate, support ECR projects and their implementation to ensure alignment and consistency at European & national level (if topic of European relevance) and collaboration between retailers and suppliers Develop and recommend KPIs for implementation (+ endorse business KPIs recommended by projects)

7. Objectives & deliverables of workstreams Project Development –Drives innovation in new ECR improvement concepts and processes –Leverages work undertaken at national level to European scale, if appropriate –Initiates, governs and tracks European and national projects –Checks deliverables of projects and KPIs against objectives of ECR Europe –Provides joint vision to all projects at European & national level and ensures coherence of approach –Co-Chairs : Rita Marzian, Metro Luc Demeulnenaere, P&G Co-ordinator : Katrin Recke, AIM

8. OSA base capabilities for making products available Collaborative CRM how to differentiate your offer Global Data Synchronisation (ECR user group) Example: Co-ordination of projects Supply SideDemand Side

9. OSA base capabilities for making products available Collaborative CRM how to differentiate your offer Shrinkage reducing stock loss in the supply chain POS Data principles & standards for exchanging data Traceability supply chain control & product safety Other key topics: RFID CPFR Global Data Synchronisation (ECR user group) Example: Co-ordination of projects Supply SideDemand Side

10. OSA base capabilities for making products available Collaborative CRM how to differentiate your offer Shrinkage reducing stock loss in the supply chain POS Data principles & standards for exchanging data Inventory accuracy Data analysis & exchange Packaging design Measurement Traceability supply chain control & product safety Other key topics: RFID CPFR Replenishment Forecasting Tracking & Tracing Interactive consumer service Global Data Synchronisation (ECR user group) Example: Co-ordination of projects Supply SideDemand Side

11. Objectives & deliverables of workstreams Learning –Progressive Management Programme (PMP): Furthers leadership in collaborative business practices by small groups of high-potential junior & middle managers –General Learning Programme (GLP): Effects a broad-scale change in collaborative management behaviour across our industry (‘massification’) –The Quest for New Knowledge: Develops new thinking and research on collaborative business management (Academic Partership role) Co-Chairs : retailer, tbc Bob Wilkinson, Coke Co-ordinator : Bernard Karli, ECR

12. Objectives & deliverables of workstreams Implementation –Champions implementation of ECR practices (from blue book and pilot to day-to-day process) –Drives implementation of global standards (e.g. data synchronisation, RFID) –Develops KPI’s and measures implementation of ECR practices and global standards (with the help of the ECR global scorecard). Makes recommendations to tackle non-implementation –Validates advantages of ECR co-operation (‘the business case for ECR’) vs resource levels reqd Co-Chairs : retailer, tbc Vicki Belcher, Gillette Co-ordinator : Marianne Dehousse, AIM

13. Example: Alignment of EU project launch, execution & implementation Project launch –Potential European project topic identified and proposed by Nationals. Agreed in principle by ECR Board & Board sponsor designated –Project brief drafted and submitted to Advisory Group for approval –Call for nominations sent to ECR community Project execution –Project ideally organised around Development, Learning, Implementation (+ Conference and Communication) - CRM, OSA and shrinkage already organising work accordingly Project implementation –EU Project team to agree KPI’s, measure results and report on implementation and national roll-out

17. Next steps Nationals/EU’s submit updates Populate ecrnet.org Desk research Nationals Workshop (5 - 6 people) - Agree 2004 Focus Areas - Optimise ways of working Timing Mid October

18. Next steps Nationals/EU’s submit updates Populate ecrnet.org Desk research Nationals Workshop (5 - 6 people) - Agree 2004 Focus Areas - Optimise ways of working Timing Mid October 1. Measures (i) Initial report on implementation (ii) GCI scorecard review 2. EU Focus Areas vs Nationals Focus Areas 3. 2004 Workplan 27 Nov : Nats 28 Nov : Board

19. Recommended ECR EUROPE structure ECR Europe Board Advisory Group Finance Committee European and National ECR Initiatives ECR Europe secretariat ?ETGBHW Project Development BKBK Conferences Implementation Learning TLFR ? Co-chairCoordination Communication ? LS ? AG KR RM LD KR ? RW BK ? VB MD FC DT PK + FVDB

20. Co-ordination & linkage 2003 4 Sept : link with ECR Nationals 2004 = joint ECR Nationals & Advisory Group meeting