1. Aastra Mobile Client January 2012
AMC
Aastra Mobile Client
January 2012 1

2. Agenda Mobility Multi-platforms – Multi-terminals FMC Features
Telephony
CTI
Directrory, Presence, Chat
LCR
Management
Architecture
Documentation Training Services

3. A complete portfolio for us who live in a mobile world
Aastra Mobile Client
A complete portfolio for us who live in a mobile world
Move freely between your devices
Mobilize your workforces
Save your costs
using Aastra
Mobile Clients
AMC/AMC+
With MX-ONE solution the enterprise can provide to its employees an advanced and secured corporate communications environment, on any chosen device, whether in the office or on the move. Based on the profile of the user, the enterprise can tailor make a communications solutions, including the choice of devices and different feature packages.
MX-ONE supports a wide range of mobility options:
- On Site mobility for users who do not have a need for enterprise communication outside the company building. Some example of functions that support this need:
WiFi / DECT phones
BluStar soft phone
Free seating
Self Management (MX-ONE Manager Provisioning)
- On and off site mobility for users who have a need for enterprise communication both at the office and outside the office
Operator / service provider based Mobile Extension
AMC and AMC+ (mobile PBX integration)
- Mobility usability will ease the business communication on and off site by providing the user with tools like MX-ONE feature GUIs and voice controlled systems for business access simplicity
Aastra Mobile Clients (AMC & AMC+) / Voice Mail (MX-ONE Messaging) / Voice Automatic attendant
GUI with Enterprise services
Access to PBX services (AMC, AMC+ and BluStar)
Corporate directory search (AMC, AMC+, BluStar)
Presence Federation (AMC+)
Instant Messaging access (AMC+, InTouch)
One voice mail box (AMC, AMC+ and InTouch)
Back office application integration (Mobile CC-Agent)
- Mobile cost control & cost reduction
Mobile Least Cost Routing (AMC and AMC+)
Travel SIM (AMC and AMC+)
Dual mode (AMC+)
VoIP over 3.5G & WiFi (AMC+)
Aastra soft phone (BluStar client)
- Mobile security for users that needs business secure communication on and off site
VoIP TLS & SRTP (AMC+)
Anytime, anywhre
any device

4. Mobile solutions Migration of mobility solutions to IP networks
IP DECT
Alarming and location-based services
Integration with call manager and network management
FMC: Increased interest from operators and customers for mobile extensions
Dual-mode Wi-Fi/cellular terminals
Seamless networking on-site/off-site
Mobile extension services
for cellular smartphone users
SIP DECT
WiFi
Dual- Mode WiFi/GSM
Aastra continues to invest in DECT, as this is a reliable, technologically mature and price competitive solution for enterprise mobility which demands excellent speech quality, scalability and air interface capacity.
IP DECT brings an interesting alternative for converged mobility coupling an IP trunking capability with Aastra’s proven DECT air interface solution. SIP DECT goes a step further and provides the customer with an Open Standards interoperable mobility solution. A further benefit for the customer is that unlike most of our competitors, Aastra’s mobility solutions are our own intellectual property thus eliminating dependencies on outside parties.
WiFi is also part of the mobility strategy but Aastra does not provide WiFi infrastructure. Interoperability tests are done with the main infrastructure providers of the market (Trapeze, HP Procurve, Aruba, Meru….)
Lastly, Fixed-Mobile Convergence is a another key component of Aastra’s Mobility Solutions. Our Aastra Mobile Client (AMC) and Aastra Mobile Client Controller (AMCC) provide customers with a rich Global Mobile phone mobility solution. The solution is flexible, based upon customer needs, and common to all Aastra Call Manager solutions.
One number
Aastra Strategy & Roadmap 4

5. True Mobility with Natural Interaction
20/04/2017
True Mobility with Natural Interaction
Choose media based on your situation…
Business Collaboration
Mobility
Voice
Presence
Video
Core Services
End Points
Choose media based on situation:
Hi-Q Audio
HD Video
Desktop and document sharing
Instant Messaging
Presence/activity management
Video conferencing and collaboration
Mobility solutions
Business Process Integration IM
Messaging

6. FMC : Fix Mobile Convergence
Retrieve the enterprise services on the cell phone
Solution independent from the mobile service provider (no agreement required)
User friendly interface
April 20, 2017
Roadshow Aastra

7. Overwiew - Aastra Mobile Client
Defignition: Fixe-Mobil Convergence
Integration of the cell phones in the corporate communication network.
Access to the communication system features (Call Server) from the cell phone
Very useful for all mobile employees
(management team, sales teams, services)

8. Multi-plateforms Mobility, a key component of the Aastra offer
Aastra products integration process
Innovation
Leveraging technological synergies
Meeting specific market needs
Aastra
SIP call manager
Common Fixed & Mobile
End-user solutions
Common Unified
Applications
Open IP Communications
Unified Communications
Fixed-Mobile
Convergence
Multi-plateform
Available on
Aastra 800
IntelliGate
MX-ONE
And in 2010 on
MD-Evolution
A5000
Aastra 800 : R9.0
Aastra IntelliGate : I7.9
MX-One : R4.0
MD Evolution : V10.2
Aastra 5000 : R5.1C/R5.2
Speakers Script:
Across platforms
already available on IntelliGate, OC100, Aastra 800 & MX-ONE (in FT right now with OC1000 & BP)
Mobility, a key component of the Aastra offer 8

9. AMC – A5000 solution: summary
One Number
Several phones (fix, mobile, cellular) – one number
One Voic box
The one of the Entreprise
MWI on the mobile
Access A5000 features from your cell phones
Call through and Call back
Simple/complex calls
Call by name (A5000 LDAP Directory access)
Associated phones (your phones ring simultaneously)
Callback/Least Cost Routing
Telecom bill decrease
LDAP Directory access
Call by name, Caller name display
TWP supervision (CTI)
Mobility

10. Telephony Services on AMC
Out of a communication
Voice msging (Listen, configure, MWI )
Forwarding any type
Do not Disturb
Retrieve (after call parked by a fixed phone)
Call
Dial DID #
Dial local #
from call log (outgoing calls, missed calls)
From embedded directory (personal)
From the A5000 LDAP directory (corporate)
Browse directory, Search, Call
Last name – first name, or First name – last name
Call receipt
CLID (DID or local number),
CNID (name display, resolved from the embedded directory or from A5000 LDAP directory)
Associated phones
During a call
MoH
Inquiry call
Borker call / Transfer
3 parties conference
DO NOT DISTURB
DO NOT DISTURB

11. Multi-terminals Symbian S60 (Nokia, etc.) S60 v3, S60v5, ^3
Excepté SonyEricsson Satio and Vivas
Blackberry (RIM) 5.0, 6.0, 7.0
iPhone (Apple) iOS4, iOS5
Android (HTC, etc.) to 2.3
Excepté Motorola Defy, Samsung Nexus S, Samsung Galaxy SII, Huawei U8100, Sony-Ericsson X10
Windows Mobile 7 (HTC, etc.) roadmap

12. Convergence Fixe Mobile
Intégration des mobiles dans le réseau de communication de l’entreprise
Les mobiles avec AMC accèdent aux fonctions du Call Server Aastra
David répond sur son mobile, et
transfert l’appel vers… 4
Sonnerie simultanée sur le poste fixe et sur le GSM
(postes associés) 3 5
…Kim, au bureau
GSM
Réseau GSM
RTC/RNIS 2
Appel entrant
Nicole appelle David en composant son numéro interne 4310 1
Call Server Aastra

13. CTI CTI Supervision in VTI-XML
Command
Control
CTI Supervision in VTI-XML
TWP
i2052 soft-phone
i2070 PO
When call is perfromed from the CTI application the cell phone rings, the user has to answer on the cell phone (no automatique hands-free mode)
No CSTA or TAPI supervision on associated phones
Telephony
presence
Free
Ringing
Busy
DnD

14. AMC –Microsoft & IBM directory and presence
AMC Controller FMC + Directory access Presence
Chat (Instant Messaging)
Fixed phone
My Activity
My Presence
Connected
Mobile IM
Softphone
Call Manager
Directory search Presence & chat
LDAP, XMPP, SIP Simple
IBM
Corporate directory search
Key message; AMC user will be able to see the same presences on their collages as if they were using their PC with the Aastra Softphone. AMC users can send Instant Messages between Mobiles and Softphones.
The AMC Controller is using open standard signaling methods in order to federate Mobile presence, Instant Messaging (XMPP, SIP Simple, DTMF) between mobile users (AMC) and Aastra UC system and IBM, Microsoft, Google, Yahoo.
AMC 2.0
Calendars synchronisation 14

15. Dual mode : Wi-Fi / GSM On dual-mode cell phone
If Wi-Fi network is accessible (typically inside the entreprise sites)
Manual or Automatic handover
Wi-Fi in priority (cheaper)
Automatic handover: easier for users
Hand-over in both ways
Configuration may be tuned depending on the Wi-Fi environment
Same feature in GSM or Wi-Fi mode
Other use case: use of AMC in Wi-Fi mode only
Wi-Fi
GSM
LAN

16. How it works? Wi-Fi mode GSM mode Internal call External call
Architecture
Internal call receipt
Internal call sending
Incoming external call
Outgoing external call

17. Wi-Fi internal call
Number and name transported in the signaling

18. Wi-Fi external call
Number and name transported in the signaling

19. Aastra 5000 – AMC solution AMC Gateway Aastra Mobile Client 2.0
AMC Controller 2.0
AMC Gateway
Dual mode (Cellular / Wi-Fi)
Data services (LDAP)
https
Internet
GSM
5720
3167
SIP trunk
SIP user
PSTN/ISDN
LDAP
3167 #
5720 #
Aastra 5000
R5.1C or R5.2

20. Intternal call receipt on the cell phone
Number and name transported on the data link

21. Internal call sending from the cell phone
Local number and name resolved by the AMC Controller

22. Incoming external call
Number and name transported on the data link

23. Outgoing external call
Local number and name resolved by the AMC Controller and translated in DID or IID # by the A5000 (A5000 configuration)

24. Cell phone to Cell phone
2 simultaneous SIP trunk calls
SIP tie line interface
SIP extension interface

25. AMC Configurable Calling Methods – costs reduction
Call Through (DTMF)
User calls as normal
AMC Calls PBX & sends the phone number with DTMF (0,5 sec per digits)
AMC Mobile 1 2
PBX
Voice
https Call Back
AMC Mobile 1
User calls as normal AMC sends the phone number with data https. 3
PBX
Voice 2
PBX calls AMC & calling party. AMC answers the call in the background.
Direct cellular (used for personal calls or Traveling SIM)
Speakers Script:
The AMC MLCR table can configure AMC to make call in the following ways depending on roaming or not roaming, Country and dialed number
All calling AMC Methods does not require and different call method of the user. (The AMC user call as normal)
Call Though:
When a user makes a mobile call. AMC forces the mobile call in to the PBX and send the dialed number via DTMF to the PBX. Usually used when you do not have any Mobile Extension services (MEX) from the operator. But what to have a Mobile Integration and one number.
Https Call back:
When the users makes a mobile call. AMC sends the calling number to the PBX via https.
The PBX call the AMC users up
and calls the B party up call set completed.
Direct Cellular:
AMC is only working a a GUI for the mid & out of call service if you have a operator Mobile Extension subscription. Direct call is also used with traveling SIM for local calls.
AMC Mobile 1
Voice

26. ----- ---------- ---------- ---------- ---------- ---------- -----
Call back
Johan
Ext nr
Hej
Claes
Sweden 3
Claes
Ext nr
One-number
A5000
Mobile call scenario without AMC
- Claes dials B-number ( )
- Call is established 0,5 EUR
Mobile LCR HTTPS call-back scenario
1 - Claes dials B-number (67 222)
- AMC sends a https request with B- number
over HTTPS to PBX
2 - PBX dials A-number (Call back)
3 - PBX dials B-number
- Call is established 0,22 EUR
Germany 2
40-60%
Saving by using
HTTPS call back
Hej
Johan
MLCR Table
Roaming
Country
Dialed Nr.
Travel SIM
Key message; Solution view of the GPRS/https call back setup
Speakers script; The AMC will automatically in the background signal via GPRS/https to the home MX-ONE that will handle the call setup to the B party and the AMC user. This will be done with out that AMC user notice.
The AMC automatically gets the Mobile LCR tables from the Mobile LCR server hosted by Aastra. The Mobile LCR rules are the following: Roaming or not roaming, County, Dial number & Travel SIM usage 1
HTTPS
© Aastra Technologies Ltd. 26

27. Travel SIM Germany Sweden Up to 90% Saving by using Travling SIM
Johan
Ext nr
Hej
Claes
Sweden 2
Claes
Ext nr
One-number
A5000
Mobile call scenario without AMC
- Claes dials B-number ( )
- Call is established 0,5 EUR
WAN 3
Mobile LCR Travel SIM scenario
1 - Mobile starts up and sends SIM card change
informations to PBX
2 - Traveling user receives a call from (67 222)
3 - PBX LCR routes the call over the company
WAN
4 - Call brakes out locally
- Call is established 0,08 EUR
A5000
Germany
Up to 90%
Saving by using
Travling SIM
Hej
Johan
MLCR Table
Roaming
Country
Dialed Nr.
Travel SIM 4
Local SIM
Key message; Solution view of the GPRS/https call back setup
Speakers script; The AMC will automatically in the background signal via GPRS/https to the home MX-ONE that will handle the call setup to the B party and the AMC user. This will be done with out that AMC user notice.
The AMC automatically gets the Mobile LCR tables from the Mobile LCR server hosted by Aastra. The Mobile LCR rules are the following: Roaming or not roaming, County, Dial number & Travel SIM usage 1
SIM card change info over HTTPS
© Aastra Technologies Ltd. 27

28. Force on net Call to corporate cell phone:
With AMC, we dial the local (internal) number of the user
If a user however dial a DID fix (unique) or DID mobile number by default the call goes through the PSTN network
Force on NET configuration => translates DID in local # => AMCC
Table
512 segments on AXSeries
512 segments on A5000 Server (8000 since R5.2)

29. DTMF out of a communication
Used for features out of a communication
Forwarding, Etc.
On the Data link, otherwise a specific GSM call is performed (0 sec.)

30. DTMF during a communication
For telephony feeaures accessed during a communication
MoH, inquiry call, transfer, conference, etc.
On the Data link, otherwise on the voice path (RFC2833)

31. Aastra Mobile Client (AMC) – V2.0
Licenses
1 mobile user licence, includes
AMC client + Directory access licenses, on cell phone
Generic IP license for the A5000 (the cell phone is seen as a third party SIP phone, by the A5000)
Optional licenses per cell phone: Dual-mode, LCR, SIM Travel
A5000 SIP trunk licenses
1 per simultaneous communication of the cell phones
4 SIP trunk licenses for free when the controller is ordered through eQuation
SIP Trunk licenses (1 per simult. com)
Generic IP licenses (1 per cell phone)
GSM
PSTN ISDN
SIP trunk
SIP user
20 avril 2017
Roadshow Aastra

32. Data link Mandatory for Useful for Type of Data link Type of protocols
Call by name from LDAP Directory
Presence / Chat
iPhone
MWI
Remote installation or update (OTA - Over The Air)
Useful for
DTMF (otherwise, specific com – 0 sec. - for out of com features)
CallBack (otherwise, specific com – 0 sec. – to the CallBack service of the AMCC)
Type of Data link
Wi-Fi
3G or GPRS
Type of protocols
Https
Very low volumes (a few bytes)
20 avril 2017
Roadshow Aastra

33. AMC Controller (AMCC) AMC Controller AMC Controller : packaging
Mandatory for A5000 R5.1C/R5.2
AMC Controller : packaging
Soft Only
AMCC + OS Linux image to be installed on VMWare ESXi 4.0 or ESX SIP trunk A5000 licenses for free, if ordered via eQuation
Installed on a Dell R210 or R310 or R410 server
With VMWare ESXi SIP trunk A5000 licenses for free, if ordered via eQuation

34. Dimensioning Number of mobiles eQuation 500 per AXSeries gateway
4000 per A5000 server
per AMC Controller on standard server
eQuation

35. Architecture - Resiliency
AMCC High availability (duplication)
Two AMCC servers on the same LAN
Fault detection and automatic handover
Communications are cut during the handover
Not automatic back handover to initial situation
A5000 Server/AXD duplication
transparent for AMCC (Communications are cut during the handover)
AMCC 2.0 not compatible with Dual Homing

36. Architecture – A5000 Multi-site
1 AMCC
Connected to several A5000 sites
Each site where one or more AMC user is declared
The AMCC provisioning includes the identification of the A5000 site where each AMC user is declared.
A priori, to add more servers for performances reasons

37. Aastra Mobile Client (AMC) – V2.0
Deployment
Client Software
AVI Store
BB Store
Android Store
iPhone Store
OTA (over the air) deployment (data access)
AMC license
Terminal configuration
AMC Controller (AMCC)
AMCC software includes linux OS
Over VMWAre ESXi (free)
Soft only, or installed by Aastra on Dell Server
April 20, 2017

38. Aastra Strategy & Roadmap
Thank you !
Aastra Strategy & Roadmap