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Published byCuthbert Hensley Modified over 9 years ago
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Motus is an integrated web-based and mobile software platform that supports field work management and execution, giving employees necessary information while on calls. Motus improves communication between employees and managers to improve efficiency and customer service. Motus facilitates: Planning TrackingStatistics/Data Collection Work historyMonitoringRecord Keeping
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Motus has multiple features to support customer needs: Digital SignatureGeolocationPhotographyNotificationsFile Attachment
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Zoom Calendar Day Zoom to access: order #, client information, type of job, completion time and employee name. Plan new jobs. Calendar module offers a quick and simple way to plan field work, saving man-hour costs.
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Section 1: Active work orders: pending/in progress Section 2: Review of all work orders Section 3: Closed/completed work orders Dashboard offers a quick overview of field work status for all pending, in progress, and completed tasks.
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Work order location Job details Click to see work order form. Start date Finish date Select which employee(s) to see. Real time map gives a quick overview of employee and job location.
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Online support Search work history with customer name or work order # Plan a new task (Only supervisor can use this option) Dashboard with work pending, in progress or complete User help guide User email Password entry
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Work status Work progress (%) Work Order # Customer name Estimated completion date Zoom Customer address Dashboard still in Spanish!
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Brochure machine.pdf Photo taken Attach files Upload photos
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Technicia n Customer
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Technicia n Supervisor Get Geolocation Monitor employee location and work status Real time progress Job type Job result
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Motus supports clients who perform all types of fieldwork including: Technical service sales Money collections Pick-up & delivery Surveys Customer meetings Supervision Any type of data collection
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Flexibility Adapts to customer processes Clients can customize how statistical information is displayed (graphs, tables, reports, etc.) Ease of use & friendly interface Broad functional integration with legacy systems (ERP, CRM, etc.)
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Simplify field work planning: Save time for managers & supervisors No more paper forms in the field Strengthen tracking & control efficiency: Know exact & average job completion time Plan employee routes with geolocation Facilitate supervisor-employee communication: Employees receive full information on site such: customer information, machine features, job details, etc. Workers can check history & troubleshoot Improve data collection accuracy: Decrease the risk of delays Eliminate duplication of data entry
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Project a professional image for your business: Customers visually informed of completed & pending work Give customers transparency to access real time work order data from any computer Improve your service: Fewer errors & better workflow process Faster response to requests or critical situations Customer signature for compliance & completed jobs Strengthen management capabilities: Improve decision making with dependable data & statistics Reduce costs: Fewer phone calls, less data entry & no paperwork Send & receive work orders on-the-go, reducing "windshield time"
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