1. Samsung Retail Mode for LDU
[Manual for LDU]
User Guide v6.1
Samsung Retail Mode for LDU
Mobile Application
SAMSUNG ELECTRONICS
Retail Marketing team

2. Index Page 3 : Benefits of New Retail Mode
Push Contents Service
Unremovable RetailMode (Restrict Factory Reset)
Install Retail Mode and experience contents all at once.
Auto Restore every 10min
Page 3 :
Benefits of New Retail Mode
Connect Wi-Fi access
Register Google/Samsung Account
Download DCT Retail Mode
Getting an Authorization
Installation
1. How to install DCT Retail Mode
Page 5 :
Screen timeout
Select locale
Sound enable
Play time scheduling
Import custom intro movie
Page 9 :
2. How to Operate Retail Mode
3. How to execute Factory Reset
Page 22 :
Configuration settings
Password
Uninstall
Factory Reset
5. How to customize experience contents
Page 26 :
Customize experience Contents
Deactivate Retail contents protection
Add local contents into device
Activate Retail contents protection
6. How to add local screensaver
Page 36 :
Customize experience Contents
Deactivate Retail contents protection Add local screensaver
Activate Retail contents protection
7. How to restrict Power off
Page 47 :
Configuration settings
Password
Activate Power off restrict

3. 2. Unremovable Retail Mode
Benefits of New Retail Mode
1. Rich Contents support
▶ Push Contents Service : New contents(Movie/Photo/Apps) will be updated
automatically via the WiFi. (Need to register Google Account)
▶ Available to Customize Experience Contents freely ,
if you’d like to add extra local contents.
2. Unremovable Retail Mode
▶ New Retail Mode Never be deleted. (Restrict Factory Reset)
* In case you want to factory reset , you need administration password
▶ Experience Contents(Photo/Video/App) also Never be deleted.
by malicious customer.
3. Only One Time Installation is Enough.
▶ Install Retail Mode and Contents all at once.
(Automatically all application and media contents are installed)
▶ Save your time to check up live demo.
(New Retail Mode has auto restore functionality every 10min.)

4. Key features on DCT Retail Mode
Core feature
Push Contents Service (Need to register Google Account in each device)
Restrict Factory Reset
Available to Customize Experience Contents
4. Auto Restore every 10min (restore time is changeable)
- Automatically delete all contents malicious customer saved in device such as photo,
video and application
- Reset Home screen
5. Auto turn on
- S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures.
- Set screen brightness to max
6. Reboot device nightly at 3a.m local time
Changeable setting
Screen timeout (default : 60sec.)
Set locale
Sound enable
Play time scheduling
Screensaver replacement. (import custom intro movie)

5. 1. How to install DCT Retail Mode

6. 1. How to install DCT Retail Mode
[Connect Wi-Fi access]
Register Samsung Account
Description
1. Ensure to connect with
Wi-Fi network access.
2. Register Samsung Account .
Otherwise, customers may
not experience properly
some services such as
Samsung Hub. 1 2 2
Tap
NEXT

7. 1. How to install DCT Retail Mode
[Register Google Account]
Description
1. Register Google Account.
(One Google Account
matches with one device) 1 2 2
Necessarily need to register Google Account in order to get
“Push Contents“
service
Tap
NEXT
[Google Account registration guide ]
ID :
※ It could be subject to change as a local
situation.
(Subsidiary)
(Region)
(Channel)
(Shop)
(Model)
(Device #)

8. 1. How to install DCT Retail Mode
Description
1. Retailmode is preloaded and automatically running. 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap
NEXT

9. 2. How to Operate Retail Mode
Screen timeout
Select locale
Sound enable
Play time scheduling
Import custom intro movie

10. 2. How to Operate Retail Mode
Description
1. Enter Password
- P/W :5444 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap
Tap
NEXT

11. 2. How to Operate Retail Mode – Service enable On/OFF
Description
1. To turn off service,
tap ‘service enable’
check box.
2. Enter the Password.
PW : M729Q16K8546
(All letters you type here
should be entered as
capital letters) 1 1 2 2
M729Q16K8546
Tap
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

12. 2. How to Operate Retail Mode – Screen timeout
Description
1. Touch ‘Screen timeout’ to set timeout time
2. . Choices are varies as below, but keeping default 60 sec is recommended 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

13. 2. How to Operate Retail Mode – Select locale
Description
1. Touch ‘Select locale’ to set language
2. Choices are varies as
below, change to
appropriate one and
wait until screensaver
turns on 1 1 2 2
Tap
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

14. 2. How to Operate Retail Mode – Sound enable
Description
1. If you want to turn on/off
sound of Retailmode,
check or not ‘Sound enable’ 1 1 2 2
Tap
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

15. 2. How to Operate Retail Mode – Playtime scheduling
Description
1. Touch ‘Play time
scheduling’ to set time
schedule of Retail mode
2. Set and confirm Start time and End time 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

16. 2. How to Operate Retail Mode – Playtime scheduling
Description
3. Set start time you want begin
4. Set End time your want finish 3 4 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

17. 2. How to Operate Retail Mode – Setting date and time
Description
1. Set date and time (In case of using
play time schedule feature)
2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network. 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

18. 2. How to Operate Retail Mode – Select time zone
Description
1 If it is only available to access Wi-Fi,
touch ‘Select time zone.
2. Select your time zone where you are. 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

19. 2. How to Operate Retail Mode – Set time
Description
1. If it is not available to access Wi-Fi,
you should set current time manually.
Touch ‘Set time’
2. Set current time manually. 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap

20. 2. How to Operate Retail Mode – Replace Screensaver video
Description
1. Tap ‘Import custom intro movie’ to replace screensaver video
2. Select ‘Gallery’ and
Select ‘Always’ 1 1 2 2
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)
Tap
NEXT

21. 2. How to Operate Retail Mode – Replace Screensaver video
Description
[How to Restore Screensaver]
1. Select the video you want to play as screensaver
※ If you want to restore
original screensaver,
tap ‘Delete custom intro moive’ 1 1
PLEASE DO NOT CHANGE ANY OF
FOLLOWING SETTING LEAVE
THEM AS DEFAULT
(Setting applies when left the phone
for 15 secs without any interrupt)

22. 3. How to execute Factory Reset

23. 3. How to Factory Reset Samsung RetailMode Configuration settings
Description
1. Tap ‘Samsung Retailmode’ icon
2. Tap ‘Configuration settings’ 1 2 2
Tap
NEXT

24. 3. How to Factory Reset 5444 Password Uninstall 1. Enter the Password
Description
1. Enter the Password
- p/w : 5444
2. Disable factory reset restrict 1 1 2 2
5444
Tap
NEXT

25. 3. How to Factory Reset PASSWORD M729Q16K8546
Description
1. Enter the admin password to uninstall profile
- Password: M729Q16K8546
(CAPITAL LETTERS ONLY)
(All letters you type here
should be entered as
capital letters)
2. Select ‘OK’ to start
Factory data Reset 1 1 2 2
M729Q16K8546
Tap
NEXT

26. 4. How to customize experience contents
Add Local experience contents
Delete experience contents

27. 4.How to customize experience contents
DCT Retail Mode
Description
[Customize Experience Contents]
1. Touch Samsung Retailmode icon
2. Tap ‘Customize experience contents’ 1 1 2 2
Tap
NEXT

28. 4.How to customize experience contents
PASSWORD
Disable DCT
Description
1. Enter the password
- P/W : 5444
2. Disable Retail contents protection 1 1 2 2
5444
Tap
NEXT

29. 4.How to customize experience contents
My Files
Description
1. If DCT is disabled properly,
you can see “Setting
finished successfully.”
2. Tap My files to copy new
contents. 1 1 2 2
Tap
NEXT

30. 4.How to customize experience contents
microSD card
Copy Contents
Description
1. Access microSD card
2. Select the local contents
you want to install.
(Photo/Video/Music)
3. Tap ‘Copy’ button 1 1 2 2
Tap
NEXT

31. 4.How to customize experience contents
1. Open ‘RetailMedia’ folder
2. Tap ‘Paste here’ to install
local contents in the device. 1 1 2 2
Tap
NEXT

32. 4.How to customize experience contents
Install Local Application
Description
1. If you have local Apps/Games,
please install them while retail contents protection function is disabled. 1 1 2 2
Tap
NEXT
Local Contents
installed

33. 4.How to customize experience contents
Description
1. Tap ‘install’ to start to
install local application.
2. Tap ‘Done’ 1 1 2 2
Tap
NEXT

34. 4.How to customize experience contents
DCT Retail Mode
PASSWORD
Description
1. If local contents installation
is done, tap Samsung
DCT Retailmode icon
again.
2. Enter the Password
- PW : 5444 1 1 2 2
5444
Tap
NEXT
Local Game
installed

35. 4.How to customize experience contents
Activate DCT
System Restart
Description
1. Swipe right to activate
Retail contents protection
2. Tap ‘Restart Now’
System will be restarted to
apply the customized
contents 1 1 2 2
Tap
Finish

36. 5. How to add local screensaver
HQ will push the movie trailer as screensaver into live demo device periodically.
If you’d like to add local movie as a screensaver, please refer to this section.

37. 5.How to add local screensaver
DCT Retail Mode
Description
[Customize Experience Contents]
1. Touch Samsung Retailmode icon
2. Tap ‘Customize experience contents’ 1 1 2 2
Tap
NEXT

38. 5.How to add local screensaver
PASSWORD
Disable DCT
Description
1. Enter the password
- P/W : 5444
2. Disable Retail contents protection 1 1 2 2
5444
Tap
NEXT

39. 5.How to add local screensaver
My Files
Description
1. If DCT is disabled properly,
you can see “Setting
finished successfully.”
2. Tap My files to copy local
video. 1 1 2 2
Tap
NEXT

40. 5.How to add local screensaver
microSD card
Select Contents
Description
1. Access microSD card
2. Select the local video
you want to play
as screensaver. 1 1 2 2
Tap
NEXT

41. 5.How to add local screensaver
Copy Contents
Device Storage
Description
1. Tap ‘Copy’
2. Tap ‘Device storage’ 1 1 2 2
Tap
NEXT

42. 5.How to add local screensaver
Description
1. Tap ‘RetailMedia’ folder
2. Tap ‘Create folder’ 1 1 2 2
Tap
NEXT

43. Livedemo_screensaver
5.How to add local screensaver
Livedemo_screensaver
Description
1. Create
‘Livedemo_screensaver’
folder in RetailMedia
2. Tap ‘Livedemo_screensaver’ 1 1 2 2
Livedemo_screensaver
Tap
NEXT

44. 5.How to add local screensaver
Paste local video
Description
1. Tap ‘Paste here’ 1 1 2 2
Tap
NEXT

45. 5.How to add local screensaver
DCT Retail Mode
PASSWORD
Description
1. Tap Samsung DCT Retailmode icon again.
2. Enter the Password
- PW : 5444 1 1 2 2
5444
Tap
NEXT

46. 5.How to add local screensaver
Activate DCT
System Restart
Description
1. Swipe right to activate
Retail contents protection
2. Tap ‘Restart Now’
System will be restarted to
apply the customized
contents 1 1 2 2
Tap
Finish

47. 6. How to restrict Power off

48. 6. How to restrict Power off
Samsung RetailMode
Configuration settings
Description
1. Tap ‘Samsung Retailmode’ icon
2. Tap ‘Configuration settings’ 1 2 2
Tap
NEXT

49. 6. How to restrict Power off
Password
Disable Power off
Description
1. Enter the Password
- p/w : 5444
2. Swipe to the right for the Power off Restrict. 1 1 2 2
5444
Tap
NEXT