1. Sage User Network Thursday 17 th September 2009 Amanda Turvill ERP Product Manager

2. 2 Reminder of the Line 500 journey… Where we were…. Line 500 Functionally rich ERP solution, viewed as stable, reliable Long heritage – always Upper Mid Market Large installed base, loyal customers BUT Dated look and feel, older technology Difficult to integrate (CRM/Developer add ons) Customisations leading to low upgrade rates

3. 3 Reminder of the Line 500 Sage 1000 journey… Where we were…. Where we are…. Line 500 Minor improvements Still strong installed base Sage 1000 Less functionally rich ERP but strong integration with CRM Better UI and “demoability” BUT – demo 1000 to sell 500 And 500 customers not migrating

4. 4 Reminder of the Line 500 Sage 1000 journey… Where we were…. Where we are…. Line 500 Sage 1000 Where we’re headed… Sage 1000 v3.0 ERP CRM SLX OR And beyond v3.0…HR/Payroll

5. 5 Sage 1000 suite Sage 1000 Integrated Business Processes, Data, Reporting and Analysis Accounting & Finance Business Operations. Internal and with trading partners HR & Payroll Sales Management Marketing Management Customer Management, Service and Support Specialist Industry Processes in Manufacturing and Retail Business Planning

6. 6 Sage 1000 roadmap CurrentNext 12 months BeyondJuly 2010 Today Next 12 months V3 Product Product Roadmap Technology Roadmap Refresh Enhance Line 500 7.1 Sage 1000 2.3 Legal and Fiscal service pack Asset 1000 Sage BI 5.6 Sage 1000 HR German Accreditation Virtualisation support Sales Logix Integration 7.5 Sage 1000 Payroll 2010 Sage 1000 3.0 Sage BI 6.0 Sage 1000 3.1 Sage 1000 Payroll 2011 Sage 1000 3.2 Sage 1000 3.3

7. Tax Service Pack 2010 Tax Service Pack EC Sales List Changes: –Extension of EC Sales List report functionality 2010 VAT Rate changes: –Enhancement of sales order processing invoicing/credit note functionality Intra-EC Invoice changes: –References to be printed on the SOP invoices. Easy to install and respect customer configuration 7

8. 8 Refresh across the ERP modules o Focus to date on Financial and Commercial modules Lists within key areas of the ERP modules o How this will benefit users Sage Reporting solution across the ERP modules o Sage report designer scoped and collaboration in place with Sage teams and customers Interoperability with other Sage products o Focus on the scope for SalesLogix and SageCRM Sage 1000 3.0 update – Current Scope

9. Thank you