1. Copyright 2013 Aviation Week, a division of McGraw Hill Financial. All rights reserved. MRO Prospector User Guide

2. 1 Overview Welcome to MRO Prospector, a component of the Aviation Week Intelligence Network (AWIN). This overview will enable you to maximize your use of this powerful tool and offers insight on the data and reports contained within it.

3. 2 Logging In The log-in page to access MRO Prospector (www.aviationweek.com/mrop) is the log-in page used to gain access to all Aviation Week electronic products, but after typing in your user name and password, you will be brought to the home page of MRO Prospector.

4. 3 The Home Page In addition to the latest reports contained within MRO Prospector, the home page also provides: Links to additional resources including the presentations of the Aviation Week MRO Event Series, the AWIN Leading Airlines Quick View data, and a product glossary and user guide Access to the latest electronic version of the MRO edition of Aviation Week & Space Technology

5. 4 Home Page Links MRO Event Proceedings PDFs of the presentations delivered at Aviation Week’s global MRO conferences for the previous 2 years, including MRO Americas MRO Europe MRO Eastern Europe MRO Middle East MRO Asia

6. 5 Home Page Links Product Glossary Provides definitions and explanations of the various terms used within the product

7. 6 Home Page Links You can jump directly to the market segment reports and data points you want through the tabbed table on the MRO Prospector home page: Executive Quick Views Opportunities Contacts Forecasts Fleet Organizations MRO News

8. 7 Executive Quick Views Fast access to a number of “snapshot” reports that combine many data points into a one page report, complete with a summary and charts and graphs While the reports in this section will change over time, there are 6 reports that will always be in the Executive Quick View report section: Airframe Maintenance Opportunities by Aircraft Model Forecast of aircraft HMV and C checks by aircraft model Engine Maintenance Opportunities by Engine Model Forecast of engine overhauls by engine model MRO Market Forecast by World Region Forecast of fleets and maintenance / modification spending MRO Market Share – Aircraft Heavy Maintenance Dollars and man-hours for aircraft heavy maintenance and C checks (going out 12 months) MRO Market Share – Engine Overhauls Dollars and number of overhauls (for the next 12 months) Aircraft and Engine Fleets – Top 10 Operators (based on operating revenue) Aircraft and engines by operator for the top 10 commercial operators The full reports underlying the Executive Quick View summaries remain in the various sections of MRO Prospector

9. 8 Executive Quick Views Executive Quick View – sample report

10. 9 Opportunities The reports in this section provide information on forecasted shop visits by operator and type of maintenance, including C&D checks, engine overhauls, line maintenance and lease return events

11. 10 Opportunities Reports included in this section: Airframe MRO Opportunities – Forecast for airframe (HMC and C) MRO visits by operator Engine MRO Opportunities – Forecast for engine overhauls by operator Aircraft Opportunities Aircraft HMV Forecast by Aircraft Model Aircraft C Check Forecast by Aircraft Model Aircraft Maintenance Forecast by Operator Engine Opportunities Engine Overhaul Forecast by Engine Model Engine Overhaul Forecast by Operator

12. 11 Contracts The reports in this section provide details on contracts between operators and providers of aircraft, engine, component and line maintenance

13. 12 Contracts Reports included in this section: Aircraft Maintenance Contracts Summary Engine Maintenance Contracts Summary Aircraft Contracts Maintenance Contracts by Aircraft Model Aircraft Contracts by MRO Aircraft Contracts by Operator Engine Contracts Maintenance Contracts by Engine Model Engine Contracts by MRO Engine Contracts by Operator

14. 13 Market Forecasts The reports in this section provide dollar forecasts on the size of, and trends in, the airframe, engine and component MRO businesses by aircraft and engine model and region over one, five and ten years

15. 14 Contracts Reports included in this section: MRO Market Forecast by World Region – Current year, +5 years, +10 years forecast of aircraft fleets and maintenance / modification spending in constant 2010 US$, by world region, for commercial operators of western built commercial jets and turboprops. Aircraft MRO Market Forecast by Aircraft Model – Current year, +5 years, +10 years forecast of aircraft fleets and maintenance / modification spending MRO Market Share Aircraft Heavy Maintenance – Current year, +5 years, +10 years forecast of aircraft fleets and maintenance / modification spending Engine MRO Market Forecast by Aircraft Model – Current year, +5 years, +10 years forecast, by engine model, for engines on western built commercial jets and large turboprops in commercial service MRO Market Share Engine Overhauls – Dollars and number of overhauls by MRO, operator, model, and region for the next 12 months; share estimate based on contract data

16. 15 Fleet The reports in this section provide details – including age, hours, cycles and lease status – by serial and tail number on all aircraft with more than 14 seats in commercial service, on order, and stored

17. 16 Fleet Reports included in this section: Aircraft and Engine Fleets by Operator Aircraft and Engine Fleets by Aircraft Model Operators by Aircraft Model Engines and Aircraft by Engine Model – Note: engines are associated with aircraft; spare engines are not tracked Operators by Engine Model Table Aircraft and Engine Finder

18. 17 Organizations / Personnel The reports in this section provide in-depth company profiles on operators, manufacturers, MROs, distributors, airports and regulatory agencies – including names of MRO managers and locations

19. 18 Organizations / Personnel Reports included in this section: MRO Providers Personnel by MRO Commercial Aircraft Operators – Includes passenger, charter and cargo Personnel by Operator Fleet Managers – Includes lessors and operator-owners Personnel by Fleet Manager Personnel by Manufacturer Personnel by Distributor Personnel by Airports MROs by Engines Repaired – Listing of MROs and the engines they repair MROs by Aircraft Repaired – Listing of MROs and the aircraft they repair

20. 19 MRO News Easy access to the twenty most recent stories from across the global MRO market

21. 20 MRO Prospector Data Viewing Data There are 2 ways to view data within MRO Prospector: Standard View Always the default setting Comprised of the main data points specific to each report Normally between 6 and 8 data points are shown Extended View

22. 21 MRO Prospector Data Viewing Data – Using Filters Use the filters within MRO Prospector to refine the reports Click on the column header to activate the filter above Once a filter is noted, the data table will automatically be updated to reflect the filter in place

23. 22 MRO Prospector Data Viewing Data – Exporting Data There are 2 ways to export data from MRO Prospector Export Entire Report: includes all data points within the report – even those not showing on the screen Export This Page: contains only the data points appearing on screen

24. 23 MRO Prospector Data Extended View Data Points – Opportunities Reports Operator Name Manager Name World Region Country Aircraft Full Name Aircraft Manufacturer Aircraft Model Aircraft Model Variant Aircraft Variant Detail Aircraft Class Aircraft Registration (Tail) Number Aircraft Serial Number Aircraft Status Aircraft Delivery Date Aircraft Age Aircraft Operational Hours Aircraft Operational Cycles Total Aircraft in Service Total Aircraft in Storage Total Aircraft on Order Engine Full Name Engine Manufacturer Engine Model Engine Model Variant Engine Variant Detail Number of Engines per Aircraft Total Engines in Service Number of HMV Checks HMV Check Man Hours HMC Check Labor Costs HMV Check Total Costs Number of C Checks C Check Man Hours C Check Labor Costs C Check Material Costs C Check Total Costs Number of Engine Overhauls Engine Overhaul Costs Nose Landing Gear Restoration Interval (in flight cycles) Number of Nose Landing Gear Overhauls Main Landing Gear Restoration Interval (flight cycles) Number of Main Landing Gear Overhauls

25. 24 MRO Prospector Data Extended View Data Points – Contract Reports Service Type Service Details Date Announced / Effective Contract Expiration Contract Duration (in years) Contract Status Contract Terms Contract Value (in US $) Operator Name Operator Region Operator Country Operator City / State MRO Name MRO Region MRO Country MRO City / State Aircraft Full Name Aircraft Manufacturer Aircraft Model Aircraft Model Variant Aircraft Variant Details Aircraft Class Aircraft Registration (Tail) Number Aircraft Serial Number Aircraft Status Aircraft Delivery Date Aircraft Lease Termination Aircraft Age Aircraft Operational Hours Aircraft Operational Cycles Related Engine Model Engine Full Name Engine Manufacturer Engine Model Engine Model Variant Engine Variant Detail Number of Engines Per Aircraft Related Aircraft Status Related Aircraft Lease Termination Related Aircraft Model

26. 25 MRO Prospector Data Extended View Data Points – Market Forecast Reports Aircraft Full Name World Region Aircraft Class Aircraft Vintage Number of Aircraft (current year) Number of Aircraft (5 yr projection) Number of Aircraft (10 yr projection) Heavy Check Market Size (current year) in US $ Heavy Check Market Size (5 yr projection) in US $ Heavy Check Market Size (10 yr projection) in US $ Modification Market Size (current year) in US $ Modification Market Size (5 yr projection) in US $ Modification Market Size (10 yr projection) in US $ Combined Heavy Check and Modification Market Size in US $ Combined Heavy Check and Modification Market Size (5 yr projection) in US $ Combined Heavy Check and Modification Market Size (10 yr projection) in US $ Engine Maintenance Market Size (current year) in US $ Engine Maintenance Market Size (5 yr projection) in US $ Engine Maintenance Market Size (10 yr projection) in US $ Component Maintenance Market Size (current year) in US $ Component Maintenance Market Size (5 yr projection) in US $ Component Maintenance Market Size (10 yr projection) in US $

27. 26 MRO Prospector Data Extended View Data Points – Market Forecast Reports (continued) Line Maintenance market Size (current year) in US $ Line Maintenance market Size (5 yr projection) in US $ Line Maintenance market Size (10 yr projection) in US $ Combined Total Maintenance Market Size (current year) in US $ Combined Total Maintenance Market Size (5 yr projection) in US $ Combined Total Maintenance Market Size (10 yr projection) in US $ Total MRO Market Size Minus Modifications (current year) in US $ Total MRO Market Size Minus Modifications (5 yr projection) in US $ Total MRO Market Size Minus Modifications (10 yr projection) in US $

28. 27 MRO Prospector Data Extended View Data Points – Fleet Reports Aircraft Manufacturer Aircraft Model Aircraft Model Variant Aircraft Variant Detail Aircraft Full Name Operator Name World Region Country City Mailing Address Mailing City / State Telephone Fax E-mail Website Year Founded Sales Currency Annual Sales Number of Employees Manager Name Aircraft Registration (Tail) Number Aircraft Serial Number Aircraft Status Aircraft Delivery Date Aircraft Lease Termination Total Aircraft in Service Total Aircraft in Storage Total Aircraft on Order Aircraft Age Aircraft Operational Hours Aircraft Operational Cycles Engine Manufacturer Engine Model Engine Model Variant Engine Variant Detail Engine Full Name Number of Engines APU Manufacturer APU Model APU Model Variant APU Full Name

29. 28 MRO Prospector Data Extended View Data Points – Organization / Personnel Reports MRO Name Operator Name Fleet Manager Name Manufacturer Name Distributor Name Government Agency Name Airport Name Company Description Physical Address Mailing Address World Region Country City State Telephone Number Fax E-mail Year Founded Currency Used to Report Annual Sales Annual Sales Number of Employees Military Supplier Small Business Disadvantaged Business Woman Owned Business Minority Owned Business Category Classification Category Category Detail Category Operation name Department Name Sequence Number First Name Last Name Full Name Title Mailing Title Personnel Rank Category Personnel Responsibility Category Personnel Telephone Personnel Fax Personnel E-mail

30. 29 MRO Prospector Data Extended View Data Points – Organization / Personnel Reports (continued) FAA Repair Station Certificate Number JAA Repair Station Certificate Number Other Certifications Number of Facilities Facility Size Number of Wide Body Hangers Number of Narrow Body Hangers Test Cell Capacity FAA DER on Staff FAA STC FAA DAS Performs A Checks Performs B Checks Performs C Checks Performs D Checks Inventory Management Services Maintenance Management Services Parts Pooling New Aircraft Completions Used Aircraft Refurbishment New System Installation Software Upgrades Passenger Wide Body Interiors Passenger Narrow Body Interiors Cargo Wide Body Interiors Cargo Narrow Body Interiors Corporate Aircraft Interiors Accessory Rating Class 1 Accessory Rating Class 2 Accessory Rating Class 3 Accessory Rating Limited Airframe Rating Class 1 Airframe Rating Class 2 Airframe Rating Class 3 Airframe Rating Class 4 Airframe Rating Limited Instrument Rating Class 1 Instrument Rating Class 2 Instrument Rating Class 3 Instrument Rating Class 4 Instrument Rating Limited

31. 30 MRO Prospector Data Extended View Data Points – Organization / Personnel Reports (continued) Powerplant Rating Class 1 Powerplant Rating Class 2 Powerplant Rating Class 3 Powerplant Rating Limited Propeller Rating Class 1 Propeller Rating Class 2 Propeller Rating Limited Radio Rating Class 1 Radio Rating Class 2 Radio Rating Class 3 Radio Rating Class Limited Limited Rating Emergency Equipment Limited Rating Fabric Limited Rating NDT Limited Rating Floats Limited Rating Specialized Limited Rating Rotor Blade Limited Rating Landing Gear Aircraft Manufacturer Name Aircraft Model Name Aircraft Model Variant Aircraft Full Name Engine Manufacturer name Engine Model Name Engine Model Variant Engine Full Name Facility Type Facility Name Facility Address Facility Phone Facility Fax Facility E-mail Facility Personnel Data

32. 31 The Methodology of MRO Prospector The Aviation Week data and analytical team annually conduct extensive surveys of global operators and MRO’s each year to capture a variety of aircraft, engine and regionally specific information including: Maintenance program descriptions Average maintenance scheduling yield Average man-hours to accomplish C checks and HMVs Average labor rates Average material expense for C checks and HMVs Average engine on-wing reliability (engine hours between shop visits) Average cost for engine overhaul and for hourly based maintenance programs Average aggregate component maintenance expense for off-wing repair and overhaul of components Average line maintenance expense inclusive of labor and consumable materials (but exclusive of rotable components)

33. 32 The Methodology of MRO Prospector Data is updated within MRO Prospector continually throughout the year: Organizational data – every other week Fleet data – monthly Contract data – monthly Maintenance event and opportunity data – quarterly Misc. data points: Engine events are forecast based upon aircraft utilizations (flight hours/cycles per year) and average engine on-wing reliability (i.e.; engine hours between shop visits) Commercial operators of western-built commercial jets are covered in MRO Prospector Almost 200 of the top global airports are covered in MRO Prospector

34. 33 Customer Assistance To contact MRO Prospector customer support services: Email Click on the “Feedback / Schedule Training” button in the Additional Resources box in the right hand column to send us an email Phone Call us at 561.862.0005