1. Copyright 2013 Aviation Week, a division of McGraw Hill Financial. All rights reserved. MRO Prospector Glossary

2. 1 % - Aircraft Model Variant % Total Fleet Allocated for Scheduled Maintenance – Maintenance Spare Aircraft/Engine Allocation %. Percentage of total fleet allocated for scheduled maintenance % Total Fleet Available for Overnight Maintenance – Maintenance RON %. Percentage of total fleet available for overnight maintenance at a maintenance station % Total Fleet Designated as Spare – Operational Spare Aircraft %. Percentage of total fleet designated as spare aircraft Accessory Rating Class 1 – Mechanical accessories Accessory Rating Class 2 – Electrical accessories Accessory Rating Class 3 – Electronic accessories Accessory Rating Limited – Accessories of a particular make and model Aircraft age – Aircraft age in years Aircraft class – Class of aircraft: narrowbody (NB), widebody (WB), regional jet (RJ), turboprop (TP) Aircraft Delivery Date – Aircraft delivery date Aircraft full name – Aircraft full name, combining aircraft manufacturer, model and variant (e.g. Boeing 767-300 ER (GE) ) (Note: Uses only SAI Type Variant-sourced model names, not variant detail column from Ascend) Aircraft lease termination – Lease termination date Aircraft leased – Number of selected aircraft model(s) leased for selected operator(s) Aircraft manufacturer name – Aircraft Manufacturer Name (e.g. Boeing) Aircraft model name – Airframe Model Name (e.g. 767) Aircraft model variant – Airframe Model Variant (e.g. A320 – 210)

3. 2 Aircraft MRO Provider Type - ARINC Aircraft MRO provider type (third-party/in-house) – Indicates whether the MRO is provided by a third-party vendor or is performed in-house Aircraft number in service – Number of selected aircraft model(s) in service for selected operator(s) Aircraft number on order – Number of selected aircraft model(s) on order for selected operator(s) Aircraft operational cycles – Operational cycles Aircraft operational cycles – Aircraft cycles Aircraft Operational Cycles – Aircraft cycles Aircraft operational hours – Operational hours Aircraft registration (Tail) number – aircraft registration (tail) number Aircraft serial number – aircraft serial number Aircraft status – Aircraft operational status (In Service, On Order, Stored) Aircraft stored – Number of selected aircraft model(s) in storage for selected operator(s) Aircraft variant detail – Full aircraft model variant with all details (e.g. 767-300 ER (GE)) Aircraft vintage – Aircraft design vintage (e.g. 1970’s, 1980’s, etc.) Airframe Rating Class 1 – Airframe Rating Class 1: Composite construction of small aircraft Airframe Rating Class 2 – Airframe Rating Class 2: Composite construction of large aircraft Airframe Rating Class 3 – Airframe Rating Class 3: All-metal construction of small aircraft Airframe Rating Class 4 – Airframe Rating Class 4: All-metal construction of large aircraft Airframe Rating Limited – Airframe Rating Limited: Airframes of a particular make and model Annual Sales – Organization's gross annual sales revenue ARINC – This is a communication line

4. 3 Available Seat Mile – C Check Cost Available Seat Mile [N/A] – a measure of an airline flight's passenger carrying capacity. It is equal to the number of seats available multiplied by the number of miles flown Average C Check Cycle Time – Average C Check Cycle Time (days, start-to-finish) Average C Check Interval (in months) – Industry average C check interval in months Average Engine Overhaul Cycle Time – Average Engine Overhaul Cycle Time (days, start-to-finish). Average Flight Cycles/Day – Average flight cycles per day utilization Average Flight Hours/Day – Average flight hours per day utilization Average Ground Time per Transit – EQUALS [Total Ground Time] / [Total Transits] Average HMV Interval (in months) – Industry average interval between required HMV checks in months Average HMV/C4 Check Cycle Time – Average HMV Check Cycle Time (days, start-to-finish). Average open MEL items/aircraft – MEL/Aircraft Rate. Average open Minimum Equipment List items per aircraft in the fleet Base Maintenance Personnel/Total # Aircraft – Ratio of base maint., facilities maint., simulator maint., tooling leadership, admin & other full-time staff (non-hourly) to total # aircraft C Check – 1C, 2C, 3C and various “phase” checks typically occurring every 18-24 months C Check Cost (models <7 years old) – Total C check cost for aircraft < 7 years old C Check Cost (models >17 years old) – Total C check cost for aircraft > 17 years old C Check Cost (models 7-17 years old) – Total C check cost for aircraft 7 - 17 years old C Check cost/flight hour (models <7 years old) – Total C check cost per flight hour for aircraft < 7 years old

5. 4 C Check Cost – C Check Material Cost C Check cost/flight hour (models >17 years old) – Total C check cost per flight hour for aircraft > 17 years old C Check cost/flight hour (models 7-17 years old) – Total C check cost per flight hour for aircraft 7 - 17 years old C Check Labor Costs (Next 0-12 Months) – Cost of C Check labor to be spent in the next 0-12 months C Check Labor Costs (Next 13-24 Months) – Cost of C Check labor to be spent in the next 13-24 months C Check Labor Costs (Next 25-36 Months) – Cost of C Check labor to be spent in the next 25-36 months C Check Man-hours (models <7 years old) – C check man-hours for aircraft < 7 years old C Check Man-hours (models >17 years old) – C check man-hours for aircraft > 17 years old C Check Man-hours (models 7-17 years old) – C check man-hours for aircraft 7 - 17 years old C Check man-hours/flight hour (models <7 years old) – C check man-cost for "new" aircrafts per flight hour for "new" aircraft (“new” aircraft = aircraft < 7 years old) C Check man-hours/flight hour (models >17 years old) – C check man-cost for "old" aircrafts per flight hour for "old" aircraft (“old” aircraft = aircraft > 17 years old) C Check man-hours/flight hour (models 7-17 years old) – C check man-cost for "mid" aircrafts per flight hour for "mid" aircraft (“mid” aircraft = aircraft 7 – 17 years old) C Check Material Cost (models <7 years old) – C check material cost for aircraft < 7 years old C Check Material Cost (models >17 years old) – C check material cost for aircraft > 17 years old C Check Material Cost (models 7-17 years old) – C check material cost for aircraft 7 - 17 years old

6. 5 C Check Material Cost – Combines Total Maintenance C Check Material Costs (Next 0-12 Months) – Cost of C Check material to be spent in the next 0-12 months C Check Material Costs (Next 13-24 Months) – Cost of C Check material to be spent in the next 13-24 months C Check Material Costs (Next 25-36 Months) – Cost of C Check material to be spent in the next 25-36 months C Check Total Costs (Next 0-12 Months) – Total cost of C Check to be spent in the next 0-12 months (sum of labor and material costs) C Check Total Costs (Next 13-24 Months) – Total cost of C Check to be spent in the next 13-24 months (sum of labor and material costs) C Check Total Costs (Next 25-36 Months) – Total cost of C Check to be spent in the next 25-36 months (sum of labor and material costs) Combined heavy check & mod market size in US$ (current year) – HMV & Modification Market Size in $B (Current Year) Combined heavy check & mod market size in US$ (five years in future) – Projected HMV & Modification Market Size in $B (Five Years in Future) Combined heavy check & mod market size in US$ (ten years in future) – Projected HMV & Modification Market Size in $B (Ten Years in Future) Combined Total Maintenance market size in US$ (current year) – Total MRO costs (HMV + Engine + Component + Line) costs for the current year

7. 6 Combined Total Maintenance – Component Maintenance Notes Combined Total Maintenance market size in US$ (five years in future) – Projected total MRO costs (HMV + Engine + Component + Line) costs for five years in the future Combined Total Maintenance market size in US$ (ten years in future) – Projected total MRO costs (HMV + Engine + Component + Line) costs for ten years in the future Completion rate (% flights completed) – Mechanical Completion Rate. Percentage of flights completed Component cost/flight hour (models <7 years old) – Component cost per flight hour for aircraft < 7 years old Component cost/flight hour (models >17 years old) – Component cost per flight hour for aircraft > 17 years old Component cost/flight hour (models 7-17 years old) – Component cost per flight hour for aircraft 7 – 17 years old Component Maintenance Cost per Flight Hour – Component repair cost per aircraft flight hour Component Maintenance Market size in US$ (current year) – Component Maint. Market Size in $B (Current Year) Component Maintenance Market size in US$ (five years in future) – Component Maint. Market Size in $B (Five Years in Future) Component Maintenance Market size in US$ (ten years in future) – Component Maint. Market Size in $B (Ten Years in Future) Component Maintenance Notes – Average aggregate component maintenance expense for off-wing repair and overhaul of components. This would include scheduled removals and is based on service bill (invoice) input

8. 7 Contract Comments – Engine Maintenance Market Size Contract comments – Additional comments regarding the contract Contract duration (in years) – Duration of contract (years) Contract expiration – Projected date of contract expiration (MM/DD/YY) Contract Status – Active, Inactive, Unknown (Note: Status is Active if date announced and duration are not null and the expiration date derived from these is in the future. If it is in the past, status is Inactive. If either date announced or duration are null, status will also be null (Unknown)) Contract terms – Terms of the contract (fixed-length, parts-and-labor, power-by-the-hour) Contract value (in US$) – Value of contract ($USD) Country – Country associated with mailing address Currency Used to Report Annual Sales – Currency used for annual sales (USD, EUR, AUD, etc.) Date announced/effective – The date that the contract was announced or will go into effect E-mail Address – Primary E-Mail address for the organization Engine cost per flight hour – Average engine overhaul cost per hour on an airliner long term agreement assuming engine in the program at birth Engine full name – Related engine model name, formatted to include mfr. name, model and variant (Note: Uses only SAI Type Variant-sourced model names, not variant detail column from Ascend) Engine Maintenance Cost per flight Hour – Engine overhaul cost per aircraft flight hour Engine Maintenance Market size in US$ (current year) – Engine Maintenance Market Size in $B (Current Year)

9. 8 Engine Maintenance Market Size – Engine Overhaul Costs Engine Maintenance Market size in US$ (five years in future) – Projected Engine Maintenance Market Size in $B (Five Years in Future) Engine Maintenance Market size in US$ (ten years in future) – Projected Engine Maintenance Market Size in $B (Ten Years in Future) Engine manufacturer name – Engine manufacturer name Engine mean time between overhaul – Mean time between engine overhaul or shop visit Engine mean time between unscheduled removals – Engine MTBUR (Mean Time Between Unscheduled Removals). Number of engine hours between unscheduled removal Engine model name – Engine model name Engine model variant – Engine model variant Engine MRO provider type (third-party/In-house) – Indicates whether the MRO is provided by a third-party vendor or is performed in-house Engine overhaul core costs – Cost of core engine overhaul or heavy shop visit, inclusive of average LLP replacement, exclusive of accessories Engine Overhaul Costs (Next 0-12 Months) – Total cost of engine overhauls or heavy maintenance in the next 0-12 months for the aircraft (all engines combined) Engine Overhaul Costs (Next 13-24 Months) – Total cost of engine overhauls or heavy maintenance in the next 13-24 months for the aircraft (all engines combined) Engine Overhaul Costs (Next 25-36 Months) – Total cost of engine overhauls or heavy

10. 9 Engine Overhaul Labor Costs – Heavy Check Market Size Engine overhaul labor costs – Component of engine overhaul cost that is labor Engine overhaul parts costs – Component of engine overhaul cost that is for parts (new and used) Engine overhaul parts repair costs – Component of engine overhaul cost that is for parts repair Engine shutdowns/1000 flight hours – Engine Shutdown Rate. Number of in-flight engine shut downs per 1000 engine hours Engine variant detail – Full engine model with all details Exception Rate (% Flights Failed to Complete) – Percentage of flights dispatched that had significant flight exceptions (rejected takeoff, return to block, in-flight shutdown) Exec & Admin Personnel/Total # Aircraft – Ratio of M&E SVP, VP, and Admin full-time staff (non- hourly) to total number of aircraft Failed flights – Significant flight exceptions (e.g. rejected takeoff, return to block, in-flight shutdown). Fax Number – Includes international dialing code for non-U.S. Financial, HR & IT Personnel/Total # Aircraft – Ratio of finance, personnel admin, maintenance IT leadership, admin, & other full-time staff (non-hourly) to total # aircraft Heavy Check Market Size in US$ (current year) – Heavy check costs exclusive of modifications for the current year Heavy Check Market Size in US$ (five years in the future) – Projected heavy check costs exclusive of modifications for five years in the future

11. 10 Heavy Check Market Size – HMV Check Total Costs Heavy Check Market Size in US$ (ten years in the future) – Projected heavy check costs exclusive of modifications for ten years in the future HMV & Modification market size in US$ (current year) – HMV & Modification Market Size in $B (Current Year) HMV – Heavy maintenance visit: OEM designated 4C checks, 8C checks, D checks, IL checks and HMV1, HMV2, HMV3, etc. HMV Check Labor Costs (Next 0-12 Months) – Cost of HMV Check labor to be spent in the next 0-12 months HMV Check Labor Costs (Next 13-24 Months) – Cost of HMV Check labor to be spent in the next 13- 24 months HMV Check Labor Costs (Next 25-36 Months) – Cost of HMV Check labor to be spent in the next 25- 36 months HMV Check Material Costs (Next 0-12 Months) – Cost of HMV Check material to be spent in the next 0-12 months HMV Check Material Costs (Next 13-24 Months) – Cost of HMV Check material to be spent in the next 13-24 months HMV Check Material Costs (Next 25-36 Months) – Cost of HMV Check material to be spent in the next 25-36 months HMV Check Total Costs (Next 0-12 Months) – Total cost of HMV Check to be spent in the next 0-12 months (sum of labor and material costs)

12. 11 HMV Check Total Costs – HMV Man- Hours HMV Check Total Costs (Next 13-24 Months) – Total cost of HMV Check to be spent in the next 13-24 months (sum of labor and material costs) HMV Check Total Costs (Next 25-36 Months) – Total cost of HMV Check to be spent in the next 25-36 months (sum of labor and material costs) HMV cost (models <7 years old) – Total HMV check cost for aircraft < 7 years old HMV cost (models >17 years old) – Total HMV check cost for aircraft > 17 years old HMV cost (models 7-17 years old) – Total HMV check cost for aircraft 7 – 17 years old HMV Cost per Flight Hour – HMV check cost per flight hour for aircraft HMV cost/flight hour (models <7 years old) – Total HMV check cost per flight hour for aircraft < 7 years old HMV cost/flight hour (models >17 years old) – Total HMV check cost per flight hour for aircraft > 17 years old HMV cost/flight hour (models 7-17 years old) – Total HMV check cost per flight hour for aircraft 7 - 17 years old HMV man-hours (models <7 years old) – HMV check man-hours for aircraft < 7 years old HMV man-hours (models >17 years old) – HMV check man-hours for aircraft > 17 years old HMV man-hours (models 7-17 years old) – HMV check man-hours for aircraft 7 - 17 years old HMV man-hours/flight hour (models <7 years old) – HMV check man-cost for "new" aircrafts per flight hour for "new" aircraft (“new” aircraft = aircraft < 7 years old)

13. 12 HMV Man Hours-Labor Rate HMV man-hours/flight hour (models >17 years old) – HMV check man-cost for "old" aircrafts per flight hour for "old" aircraft (“old” aircraft = aircraft > 17 years old) HMV man-hours/flight hour (models 7-17 years old) – HMV check man-cost for "mid" aircrafts per flight hour for "mid" aircraft (“mid” aircraft = aircraft 7 – 17 years old HMV material cost (models <7 years old) – HMV check material cost for aircraft < 7 years old HMV material cost (models >17 years old) – HMV check material cost for aircraft > 17 years old HMV material cost (models 7-17 years old) – HMV check material cost for aircraft 7 - 17 years old Inspection & QA Personnel/Total # Aircraft – Ratio of inspection, QA, tech records, reliability leadership, admin, & other full-time staff (non-hourly) to total # aircraft Instrument Rating Class 1 – Instrument Rating Class 1: Mechanical Instrument Rating Class 2 – Instrument Rating Class 2: Electrical Instrument Rating Class 3 – Instrument Rating Class 3: Gyroscopic Instrument Rating Class 4 – Instrument Rating Class 4: Electronic Instrument Rating Limited – Instrument Rating Limited: Instruments of a particular make and model Labor rate (current year) – Labor Rate in Year 0 by Region of the World (USD) Labor rate (five-year projection) – Projected Labor Rate in Year 5 by Region of the World (USD) Labor rate (ten-year projection) – Projected Labor Rate in Year 10 by Region of the World (USD)

14. 13 Limited Rating Emergency Equipment- Line Maintenance Market Size Limited Rating Emergency Equipment – FAA Limited Rating: Emergency Equipment Limited Rating Fabric – FAA Limited Rating: Fabric Limited Rating Floats – FAA Limited Rating: Floats Limited Rating Landing Gear – FAA Limited Rating: Landing Gear Limited Rating NDT – FAA Limited Rating: Nondestructive inspection, testing, and processing Limited Rating Rotor Blades – FAA Limited Rating: Rotor Blades Limited Rating Specialized – FAA Limited Rating: Specialized Services Line Maintenance Personnel/Total # Aircraft – Ratio of line Maintenance, Maintenance control, support (avionics & fleet), GSE leadership, admin, & other full-time staff (non-hourly) to total # aircraft Line Maintenance Cost per Flight Hour – Line maintenance cost per aircraft flight hour Line Maintenance cost/flight hour (models <7 years old) – Line Maintenance cost per flight hour for aircraft < 7years old Line Maintenance cost/flight hour (models >17 years old) – Line Maintenance cost per flight hour for aircraft > 17 years old Line Maintenance cost/flight hour (models 7-17 years old) – Line Maintenance cost per flight hour for aircraft 7- 17 years old Line Maintenance Market size in US$ (current year) – Line Maintenance Market Size in $B (Current Year) Line Maintenance Market size in US$ (five years in future) – Line Maintenance Market Size in $B (Five Years in Future)

15. 14 Line Maintenance Market Size - Modification Market Size Line Maintenance Market size in US$ (ten years in future) – Line Maintenance Market Size in $B (Ten Years in Future) Line Maintenance – Average line maintenance expense exclusive of rotable components, but inclusive of labor and consumable materials. This would include A & B checks. This would include typical line level IFE maintenance (i.e., in-situ repair and checks, but not shop level component repair). Component and Line Maintenance are both derived from extensive surveying of operator budgets and maintenance spending based upon aircraft type and annual fleet utilization. Costs in each category are summed per month based upon a proprietary estimation of monthly flight hours by aircraft type. Manager name – Name of the company which manages/leases this aircraft Materials Management Personnel/Total # Aircraft – Ratio of purchasing, inventory mgmt., stores, distribution leadership, admin & other full-time staff (non-hourly) to total # aircraft Mechanical Delay Rate (%) – ATA # – Mechanical Delay Rate for ATA #. Number of delays for mechanical reasons per 100 departures (see also ATA Chapter definitions) Mechanical On-time Rate (%) – Percent of flights operated without a delay > 15 minutes per scheduled departures Modification Market Size in US$ (current year) – Modification costs for the current year Modification Market Size in US$ (five years in future) – Projected modification costs for five years in the future Modification Market Size in US$ (ten years in future) – Projected modification costs for ten years in the future

16. 15 MRO Country – Number of C Check Man Hours MRO country – Country where company providing maintenance, repair and/or overhaul is located MRO Name – Name of MRO providing MRO services MRO region – World region where company providing maintenance, repair and/or overhaul is located Narrow body available seat miles (current year) – Available Seat Miles for Narrowbody Jets in Year 0 by Region of the World Narrow body available seat miles (five years in future) – Available Seat Miles for Narrowbody Jets in Year 5 by Region of the World Narrow body available seat miles (ten years in future) – Available Seat Miles for Narrowbody Jets in Year 10 by Region of the World Number of aircraft (current year) – Number of Aircraft (Current Year) Number of aircraft (five years in future) – Number of Aircraft (Five Years in Future) Number of aircraft (ten years in future) – Number of Aircraft (Ten Years in Future) Number of C Check Man-hours (Next 0-12 Months) – Number of C Check man-hours to be spent in the next 0-12 months Number of C Check Man-hours (Next 13-24 Months) – Number of C Check man-hours to be spent in the next 13-24 months Number of C Check Man-hours (Next 25-36 Months) – Number of C Check man-hours to be spent in the next 25-36 months

17. 16 Number of C Checks – Number of HMV Checks Number of C Checks (Next 0-12 Months) – Number of C Checks in the next 0-12 months Number of C Checks (Next 13-24 Months) – Number of C Checks in the next 13-24 months Number of C Checks (Next 25-36 Months) – Number of C Checks in the next 25-36 months Number of Employees – Number of employees Number of Engine Overhauls (Next 0-12 Months) – Number of engine overhaul or heavy maintenance events in the next 0-12 months for the aircraft (all engines combined) Number of Engine Overhauls (Next 13-24 Months) – Number of engine overhaul or heavy maintenance events in the next 13-24 months for the aircraft (all engines combined) Number of Engine Overhauls (Next 25-36 Months ) – Number of engine overhaul or heavy maintenance events in the next 25-36 months for the aircraft (all engines combined) Number of engine overhauls – Number of engine overhauls Number of engines – Number of engines installed on the aircraft Number of HMV Check Man-hours (Next 0-12 Months) – Number of HMV Check man-hours to be spent in the next 0-12 months Number of HMV Check Man-hours (Next 13-24 Months) – Number of HMV Check man-hours to be spent in the next 13-24 months Number of HMV Check Man-hours (Next 25-36 Months) – Number of HMV Check man-hours to be spent in the next 25-36 months Number of HMV Checks (Next 0-12 Months) – Number of HMV Checks in the next 0-12 months Number of HMV Checks (Next 13-24 Months) – Number of HMV Checks in the next 13-24 months Number of HMV Checks (Next 25-36 Months) – Number of HMV Checks in the next 25-36 months

18. 17 Number of Lease Expires - PIREPs Number of Lease Expirations – Counts one if the lease expiry date is not null, and is greater than the current date Number of Main Landing Gear Overhauls (next 0-12 months) – Number of Main Landing Gear overhauls in 0-12 months Number of Main Landing Gear Overhauls (next 13-24 months) – Number of Main Landing Gear overhauls in 13-24 months Number of Main Landing Gear Overhauls (next 25-36 months) – Number of Main Landing Gear overhauls in 25-36 months Number of Nose Landing Gear Overhauls (next 0-12 months) – Number of Nose Landing Gear overhauls in 0-12 months Number of Nose Landing Gear Overhauls (next 13-24 months) – Number of Nose Landing Gear overhauls in 13-24 months Number of Nose Landing Gear Overhauls (next 25-36 months) – Number of Nose Landing Gear overhauls in 25-36 months Operator country – Country where company operating the aircraft is located Operator name – name of the company operating the aircraft Operator region – World region where company operating the aircraft is located PIREPs/1000 Flight Hours PIREP Rate for ATA # – Number of pilot reports per 1000 flight hours (A PIREP is defect report entered into an aircraft's technical log by an aircraft's flight crew) (see also ATA Chapter definitions)

19. 18 Planning, Routing & Training – Radio Rating Planning, Routing & Training Staff/Total # Aircraft – Ratio of planning (line, base, PP, shop, long- range, fleet), A/C routing, scheduled analysis, training leadership, admin, & other full-time staff (non- hourly) to total # aircraft Powerplant Rating Class 1 – Powerplant Rating Class 1: Reciprocating engines of 400 horsepower or less Powerplant Rating Class 2 – Powerplant Rating Class 2: Reciprocating engines of more than 400 horsepower Powerplant Rating Class 3 – Powerplant Rating Class 3: Turbine engines Powerplant Rating Limited – Powerplant Rating Limited: Engines of a particular make and model Powerplant/Shops/Vendor Mgmt Personnel/Total # Aircraft – Ratio of powerplant, shops, vender mgmt. leadership, admin, & other full-time staff (non-hourly) to total # aircraft Primary Telephone Number – Includes international dialing code for non-U.S. This schema limits number of tel. #s to two (plus 24hr./AOG #) Propeller Rating 1 – Propeller Rating Class 1: Fixed-pitch and ground-adjustable propellers of wood, metal, or composite construction Propeller Rating 2 – Propeller Rating Class 2: Other propellers, by make Propeller Rating Limited – Propellers of a particular make and model Radio Rating Class 1 – Radio Rating Class 1: Communication equipment Radio Rating Class 2 – Radio Rating Class 2: Navigational equipment Radio Rating Class 3 – Radio Rating Class 3: Radar equipment Radio Rating Limited – Radio equipment of a particular make and model

20. 19 Regional Jet Available Seat Miles – Total Aircraft on Order Regional jet available seat miles (current year) – Available Seat Miles for Regional Jets in Year 0 by Region of the World Regional jet available seat miles (five years in future) – Available Seat Miles for Regional Jets in Year 5 by Region of the World Regional jet available seat miles (ten years in future) – Available Seat Miles for Regional Jets in Year 10 by Region of the World Related engine model – Related engine model name, formatted to include mfr. name, model and variant used on the aircraft Service Details – Open text field for additional information regarding type of service Service Type – Type of Service: "Total Care", "Airframe", "Engine", "Components", "Line", "Logistics", "Engineering & Planning", "PMA“ SITA – This is a communication line Technical Service Personnel/Total # Aircraft – Ratio of engineering, tech pubs, e-pubs leadership, admin, & other full-time staff (non-hourly) to total # aircraft Total Aircraft in Service – Total number of aircraft with operational status of In Service Total Aircraft in Storage – Total number of aircraft with operational status of Stored Total Aircraft on Order – Total number of aircraft with operational status of On Order

21. 20 Total ASMs – Total Transits Total ASMs (current year) – EQUALS [Narrow Body Available Seat Miles (current year)]+[Regional Jet Available Seat Miles (current year)]+[Wide Body Available Seat Miles (current year)] Total ASMs (five years in future) – EQUALS [Narrow Body Available Seat Miles (five years in future)]+[Regional Jet Available Seat Miles (five years in future)]+[Wide Body Available Seat Miles (five years in future)] Total ASMs (ten years in future) – EQUALS [Narrow Body Available Seat Miles (ten years in future)]+[Regional Jet Available Seat Miles (ten years in future)]+[Wide Body Available Seat Miles (ten years in future)] Total cost for engine overhauls – Total cost for engine overhauls Total cost for HMV/C Check Activity – Total cost (labor and materials) for HMV and C Check activity Total Engines in Service – Total number of selected aircraft engine model(s) in service for selected operator(s) Total Ground Time – Total ground time for the aircraft type variant at the city Total Inventory Valuation per Flight Hour – Total Inventory Valuation/Flight Hour Total Maintenance Cost per Flight Hour – Total maintenance cost per aircraft flight hour Total man-hours for HMV/C Check activity – Total man-hours for HMV and C Check activity Total Transits – Total number of aircraft transits (an arrival and departure) at the city

22. 21 Transits Transits 0-2 hrs length between 0600 & 1800 hrs – Number of aircraft transits (an arrival and departure) of 0-2 hours length between 0600 and 1800 hrs Transits 0-2 hrs length between 1800 & 0600 hrs – Number of aircraft transits (an arrival and departure) of 0-2 hours length between 1800 and 0600 hrs Transits 12-24 hrs length between 0600 & 1800 hrs – Number of aircraft transits (an arrival and departure) of 12-24 hours length between 0600 and 1800 hrs Transits 12-24 hrs length between 1800 & 0600 hrs – Number of aircraft transits (an arrival and departure) of 12-24 hours length between 1800 and 0600 hrs Transits 2-6 hrs length between 0600 & 1800 hrs – Number of aircraft transits (an arrival and departure) of 2-6 hours length between 0600 and 1800 hrs Transits 2-6 hrs length between 1800 & 0600 hrs – Number of aircraft transits (an arrival and departure) of 2-6 hours length between 1800 and 0600 hrs Transits 6-12 hrs length between 0600 & 1800 hrs – Number of aircraft transits (an arrival and departure) of 6-12 hours length between 0600 and 1800 hrs Transits 6-12 hrs length between 1800 & 0600 hrs – Number of aircraft transits (an arrival and departure) of 6-12 hours length between 1800 and 0600 hrs

23. 22 Website URL – World Region Website URL – URL for organization's home page on the web Wide body available seat miles (current year) – Available Seat Miles for Widebody Jets in Year 0 by Region of the World Wide body available seat miles (five years in future) – Available Seat Miles for Widebody Jets in Year 5 by Region of the World Wide body available seat miles (ten years in future) – Available Seat Miles for Widebody Jets in Year 10 by Region of the World World Region – Region of the world: Africa, Asia Pacific, China, Eastern Europe, India, Latin America & Caribbean, Middle East, North America, Western Europe