2. UIT FAQ’s Who supports your Information Technology? – University Information Technology – Departmental Technology Managers Where can you get info and instructions? – UIT Quick Start Guide (uh.edu/infotech/quickstart) – Infotech Website (uh.edu/infotech) Who supports your Information Technology? – University Information Technology – Departmental Technology Managers Where can you get info and instructions? – UIT Quick Start Guide (uh.edu/infotech/quickstart) – Infotech Website (uh.edu/infotech)

3. UIT FAQ’s How do I log in to……..? – MyUH – Virtual Private Network – Blackboard – Secure Wireless – Lab Computers – Career Services – Library – Etc………. How do I log in to……..? – MyUH – Virtual Private Network – Blackboard – Secure Wireless – Lab Computers – Career Services – Library – Etc……….

4. UIT FAQ’s You have 2 primary accounts: MyUH ID (PeopleSoft ID) – Student Center: register for classes, pay fees, financial aid – Blackboard – Career services CougarNet ID – VPN – Secure Wireless – Labs You have 2 primary accounts: MyUH ID (PeopleSoft ID) – Student Center: register for classes, pay fees, financial aid – Blackboard – Career services CougarNet ID – VPN – Secure Wireless – Labs

5. UIT FAQ’s Does Cougarnet and MyUH get me into everything? – There are several other systems in colleges and departments that use other log in credentials. However, UIT and the Departments are working together to bring all the services into one access portal. – AccessUH will be available in spring term. Does Cougarnet and MyUH get me into everything? – There are several other systems in colleges and departments that use other log in credentials. However, UIT and the Departments are working together to bring all the services into one access portal. – AccessUH will be available in spring term.

6. UIT FAQs Where do I get my passwords? – Your initial password will arrive 24 hours after you register for your classes How do I reset my password? – Go to uh.edu/infotech/password – Register on the site and add your security questions so you can reset your password whenever you want. Where do I get my passwords? – Your initial password will arrive 24 hours after you register for your classes How do I reset my password? – Go to uh.edu/infotech/password – Register on the site and add your security questions so you can reset your password whenever you want.

7. UIT FAQ’s

9. Accounts: Email Every student has an “@uh.edu” address “@uh.edu” address forwards all mail to the email you gave to applytexas.org Log on to myUH and make sure it’s correct We use this address for official communications Every student has an “@uh.edu” address “@uh.edu” address forwards all mail to the email you gave to applytexas.org Log on to myUH and make sure it’s correct We use this address for official communications

10. UIT FAQ’s

11. VPN makes your computer part of the secure UH network, even from home VPN is required when using some UH services from off-campus For more info, visit uh.edu/infotech/vpn VPN makes your computer part of the secure UH network, even from home VPN is required when using some UH services from off-campus For more info, visit uh.edu/infotech/vpn Services: Virtual Private Network (VPN)

12. Where can I find wireless?

13. UHSecure Wireless

14. Where can I use a computer? Library

15. How can I print?

16. UIT FAQ’s

17. Free Software

18. CougarByte

19. UIT FAQ’s

20. How do I get help?

21. UIT FAQ’s I live in a residence hall, where can I get help with my computer or TV? Visit the housing.uh.edu site and select FIX-IT Request Follow the link to Residential Life IT Support and fill out the form I live in a residence hall, where can I get help with my computer or TV? Visit the housing.uh.edu site and select FIX-IT Request Follow the link to Residential Life IT Support and fill out the form

22. What is myUH?

23. What is Blackboard?

24. It is ILLEGAL to distribute copyrighted works (music, movies, etc) without authorization from the copyright owner. – “Sharing” copyrighted works on the Internet – Burning copyrighted works onto blank CDs and selling or giving them to others Find legal sites to download music and movies www.uh.edu/infotech/security It is ILLEGAL to distribute copyrighted works (music, movies, etc) without authorization from the copyright owner. – “Sharing” copyrighted works on the Internet – Burning copyrighted works onto blank CDs and selling or giving them to others Find legal sites to download music and movies www.uh.edu/infotech/security Copyright Infringement Penalties Violation of Student Disciplinary Code Expulsion from the University Termination of employment and/or legal action by the University of Houston Civil - Pay damages between $750 and $30,000 per work infringed Criminal - Imprisonment of up to 5 years and/or Fines up to $250,000 per offense

25. 1.Look for Sender’s signature & contact information. 2.Watch out for poor spelling & grammar. 3.DO NOT click on links provided in an email. 4.Only provide personal information on a secure website. Look for https:// in the address bar! Look for the green bar on key UH sites! 1.Look for Sender’s signature & contact information. 2.Watch out for poor spelling & grammar. 3.DO NOT click on links provided in an email. 4.Only provide personal information on a secure website. Look for https:// in the address bar! Look for the green bar on key UH sites! 25 Don’t Get Hooked by Phishers!  mail.uh.edu  myuh.uh.edu  www.uh.edu/blackboard

27. \ Who:You! What:Security Secrets, Videos and Games! Written BY students FOR students! When: As soon as you can! Where: Anywhere! Why: Knowledge is POWER!! (Oh, and the State of Texas wants you to.) How: Look for an e-mail to your “@uh.edu” address. Use your CougarNet ID to login to the CSATS website.

28. We’re Here To Help You! TO REPORT A SECURITY INCIDENT Web: www.uh.edu/infotech/securitywww.uh.edu/infotech/security Email: security@uh.edu Phone: 832-842-4695 TO REPORT A SECURITY INCIDENT ANONYMOUSLY www.mysafecampus.com TO REPORT A COPYRIGHT VIOLATION dmca@uh.edu TO REPORT A SECURITY INCIDENT Web: www.uh.edu/infotech/securitywww.uh.edu/infotech/security Email: security@uh.edu Phone: 832-842-4695 TO REPORT A SECURITY INCIDENT ANONYMOUSLY www.mysafecampus.com TO REPORT A COPYRIGHT VIOLATION dmca@uh.edu

29. Questions & Answers